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Full details of the Germanwings takeover of Lufthansa short-haul services announced

Shortly before Christmas, Lufthansa announced the full details of the transfer of its short-haul services to its low-cost subsidiary Germanwings.  It is not pretty if you are a Lufthansa Miles & More member with status.

As of January 1st 2013, all Lufthansa short-haul flights which do not start or finish in Frankfurt or Munich are being operated by Germanwings.  This will include, for example, Heathrow to Berlin and Heathrow to Hamburg.  Heathrow to Stuttgart was already moved in 2012.

Germanwings will take on 52 aircraft from Lufthansa.  The new airline will have 90 aircraft and is expected to carry 16 million passengers per year.

germanwings

The biggest changes take effect on July 1st, however, when a new fare structure comes into effect.  There will be three different tickets available:

BEST – free snacks and drinks, free baggage, empty middle seat, extra legroom, lounge access, fast track security, priority boarding, flexible ticket, earns Miles & More miles

SMART – free snacks and drinks, free baggage (less than BEST), extra legroom, earns Miles & More miles

BASIC – nothing but your seat (no free food, no free baggage, no miles, no lounge, no extra legroom)

The key issue, though, is how Miles & More elite members are treated.

Flying Lufthansa, a Miles & More Frequent Traveller (Silver card) holder gets lounge access.  Not on Germanwings.   You will be able to pay for lounge access, though!

Senator (Gold) and HON Circle (super-elite!) members will NOT get an extra baggage allowance, priority check-in or priority boarding (unless they buy a BEST ticket, of course).

Senator and HON Circle members WILL still get lounge access in all cases.  Wierdly, though, this will only be possible when flying a route where Germanwings will be selling BEST fares.  Some low-yield routes will not have this ticket type, so SEN’s and HON Circle members will not get into the lounge!

Finally, note that Star Alliance Gold and Silver cardholders from other airlines will get no benefits at all on Germanwings.

This all sounds scarily like BA Connect.  A few years ago British Airways hived off all of its non-London routes to a pseudo low cost carrier called BA Connect.  This was a total disaster, because its cost base was still far too high to compete with ‘real’ low cost carriers.  The operation was eventually sold to FlyBE, which is why British Airways is still a shareholder in FlyBE.

The  gory details are revealed at the back end of this Flyertalk thread.

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Comments

  1. In addtion to this: “Star Alliance Gold and Silver cardholders from other airlines will get no benefits at all on Germanwings.”

    There is also the earning miles issue/question, for people crediting to other *A frequent flyer programmes, many of whom might be through checked from LHR, etc.

    But I’ve not read the detail enough yet.

    Interestingly:
    http://www.sacp.co.uk/germanwings/

  2. All of this sounds unbelievably bad! Are they out of their mind?

    • There are 2 reasons why LH is in even more of a mess than BA. Firstly, it is even more unionised and badly run than BA ever was, so its costs are crazy. Secondly, unlike Heathrow – which is full and so gives BA protection – easyJet etc can get access to big German airports to directly attack LH.

      Germanwings will fail, have no doubt. Even selling it off is unlikely to change things, since crew conditions etc would legally remain unchanged. easyJet operates out of a shed behind Luton Airport. Ryanair doesn’t give free stationery to its staff and makes cabin crew pay for their own training and uniforms. How can Germanwings, either as part of LH or sold off but with the old cost base, ever compete?

  3. Extended to *A – Star Alliance golds can no longer redeem on SAA flights other than two routes from JNB.

    Several SAA domestic flights are operated by partners, so secondary operators not dispensing *A mainline services seems to be a trend. :(