Two gift card things ….

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• FanOfPoints says:

  18 Jan18 January 06:40

  Ooh that’s good news – I too have some unused HMV e-codes bought during the Amex promotion from the external provider SMV. The night when the news came out, I desperately tried putting in some final orders on HMV.com which since have appeared to be ‘cancelled’.- hopefully I can get claimback something from Amex!

  • trickster says:

    18 Jan18 January 19:22

    It’s largely irrelevant now, but how did you get them as e-codes? When I was looking at this offer, with an eye to using them for an iPad there only seemed to postal vouchers/cards, which understandably put me off!

• Andy says:

  18 Jan18 January 07:33

  I’ve called Amex twice as I’m in the same boat (although I bought them ob my BA Amex so should be covered under section 75). They say their lawyers are talking to HMV’s lawyers and they will be in touch at some point in the future to let me know what is happening.

  Inconsistent responses from Amex.

  • Enigma367 says:

    18 Jan18 January 11:36

    Me too. I bought £480 in vouchers from amex.

    I spoke to Amex this morning and they say they are looking into it and cannot promise anything, they say it is at best 50:50 if I will get my money back. They also say section 75 does not apply to vouchers!

    We need to get together on this to make sure we get our money back.

    • Raffles says:

      18 Jan18 January 13:18

      I would argue that Amex has a moral right to refund you, given that this was a special Amex promotion they emailed to you

      • Enigma367 says:

        18 Jan18 January 13:23

        Yeah, I’d be surprised if Amex didn’t refund these. Customer service is one of their strengths and I doubt they would want to lose loyal customers over this. If it was another credit card company, say CapitalOne or MBNA, I would be more worried than I am with Amex.

• Scott Nelson says:

  18 Jan18 January 09:34

  is the 150 point bonus limited to one time only?

  • Raffles says:

    18 Jan18 January 09:45

    No, available as often as you want. I think I’ve done 5 lots so far. And if buy £100 in one transaction, you get 2 bonuses.

    (One condition – if you buy £100, £150 etc in one transaction, it must be possible to divide up the cards you have bought into £50 multiples. For example, if you bought 5 x £20 cards together, you would only get ONE bonus – because you cannot make 2 lots of £50 out of those quantities. However, if you bought 4 x £20 and 2 x £10 in one transaction, you would get TWO bonuses.)

    • ups says:

      19 Jan19 January 07:15

      Are you sure of this? I’ve made use of this many times now and never thought in this way. But I certainly got the bonus each time, and it’s hard to think they coincidentally added up this way.

      • Raffles says:

        19 Jan19 January 09:40

        I base this comment on one instance on Flyertalk where someone bought 5 x £20 and they only got one bonus. It does make some sort of logical sense, though.

• Ben E says:

  18 Jan18 January 08:58

  My OH bought enough vouchers for an iPad and redeemed them online. The delivery was due to take 4 weeks and halfway through, boom hits the administration statement. HMV still say they’re waiting for stock, but we’ve got a finger on the trigger to Amex if nothing moves in this next 2 weeks

• Enigma367 says:

  18 Jan18 January 11:37

  Tim, what exactly did you do to make your claim? Did you get any kind of inclination as to whether you would be successful in your claim or not?

• Georgie says:

  19 Jan19 January 14:12

  That’s good news as I need £300 of Next Gift cards and I was thinking I would need to do six separate £50 purchases to get the 900 points, which would have been a pain.

• Eastwood says:

  19 Jan19 January 18:24

  I have bought £1200 worth of giftcards over the last 3 months and it has not mattered on the combination as long as it met the £50 purchase requirment to get the 150 point bonus. I bought £800 of comet vouchers and luckily bought my laptop before they went into administration and all the clubcard points were added at the till in one go.

  However, I will point out that sometimes the giftcards all scan through and when it is time to pay the cashier notices that a few didn’t work, which is a pain as you have to sort through them to find the ones that didn’t work and either rescan or find some new cards on the shelf.

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