Why I churned the Priority Club Black Visa card

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• davef says:

  5 Apr5 April 06:36

  You’ll have to chase IHG once you’ve booked it. Book it to win hasn’t tracked for anyone as far as I can tell.

  And nearly a month after they manually added the 20k points I’m still waiting for it to track in the Big Win for the 60k completion bonus to be awarded after completing the challenge. Poked IHG 3 times and ‘they’re dealing with it”.

  • James67 says:

    5 Apr5 April 07:10

    Are you calling or emailing them?

    • davef says:

      5 Apr5 April 07:30

      Email. It does eventually get results and I don’t have to put up with their ridiculous call centre.
      It’s so frustrating that they set up promotions they can’t track though. I had to chase the PCR Visa 30k points bonus and the platinum status upgrade as well.

      • James67 says:

        5 Apr5 April 07:49

        Thanks. I expect I will have to do so too. I think the card issue is with barclaycard rather than I HG though.

  • John says:

    5 Apr5 April 09:27

    This is the main reason that I have moved to Hilton this year, IHG couldn’t get a straightforward promo right last year.

    Frankly I think it’s irresponsible to encourage taking out a card for this sort of promo, even if everyone here is responsible with money :p

  • Fred says:

    5 Apr5 April 14:46

    Oh, I see… I had 14-15 bookings made by the PCR card, none of these have been tracked. I was even bothered to delete the stored card information in my account and newly created the same credit card entry choosing the “PCR credit card” option, but no chance. It’s only 2,000 pts for me, so cared less though…

• James67 says:

  5 Apr5 April 06:51

  I think you will be ok but big win does say apply for the 30k card and use to book one night for 20k points. It does have an apply button inside the big win site for the 30k offer. If they have some way of tracking this then perhaps the 40k offer will not trigger big win. I too have just churned but used 30k link inside big win site to be on safe side. Temptation was too much to resist: £99 fee gets me platinum next year and 2 Saturday night stays using 2 branda and best flexible rate one night (total £110) will net me ca.100000 points. Will bank me 4 nights in CP Osaka or 10 nights HI Wembley for £210!

  • Alan says:

    5 Apr5 April 08:04

    I used the 40k link and IHG have confirmed my stay, paid for using that card, is eligible – just have to wait for the 20k to now post!

    • James67 says:

      5 Apr5 April 08:32

      Thx, wish I had known yesterday though Still, my deal’s good so no complaints.

      • Alan says:

        5 Apr5 April 08:45

        Agreed 🙂

• rob says:

  5 Apr5 April 07:08

  Waiting for big win points to post is very frustrating! It looks like I will complete it for the first time this time round

• Flyoff says:

  5 Apr5 April 07:46

  Raffles your comment about the credit card fir your council tax is interesting. I have previously used 3Vs but these are being blocked with my council. I did try the fee based £50 cards from Tesco but these were wrongly identified as credit cards and a charge made so I processed them through NSI. I will try some other cards on the site.

  • Rob says:

    5 Apr5 April 12:54

    Depends entirely on your council. It is basically an error on the Kensington system. MBNA BMI goes through as a debit ( or did last year and 2012). Will try PC this year first.

• reds says:

  5 Apr5 April 08:29

  Got the card via the 40k link a few months ago. The 40k points posted quickly but was only given the gold tier. E-mailed IHG and the reply was ‘show us where on the application did we offer you the platinum tier!’.

  • Alan says:

    5 Apr5 April 08:44

    Try IHG care via Twitter – they eventually sorted out Plat status for me.

  • Rob says:

    5 Apr5 April 10:19

    It is on the IHG site! Complain again, they will do it.

• Waribai says:

  5 Apr5 April 08:36

  Also have applied for similar reasons. The pin came through the post on Monday but haven’t received the card yet. Do you know how much longer it takes?

  Got a stay on 29th April checking out on 1st May. Hopefully, it counts!

  Yes, thought of trying it with the council tax and also for npower utilities in advance!

  • Brian says:

    5 Apr5 April 09:14

    Hope it counts for your sake, too, but you might have been better off booking two single nights!

  • Kipto says:

    5 Apr5 April 09:15

    I applied via the link a couple of weeks back and have received the card and spent on it to activate the 40000 points. The customer service centre is dreadful though. There is nothing in the paperwork that comes with the card to inform you that you will get 40000 points or platinum status which involves frustrating calls and being passed around the world. The points and platinum status have been promised within 6-8 weeks. I don’t know if others have experienced similar or whether there is a quicker way of getting the points as I need to book some stays. In addition if booking ihg hotels now when I am gold status if when I stay at a hotel four months away does the status upgrade at the time or is it when you book ?

    • John says:

      5 Apr5 April 09:25

      All barclaycard CS is equally awful but they do like handing out compensation

• Bev says:

  5 Apr5 April 10:30

  I downgraded my black card as it was up for fee paying time, I was categorically told that I will never be allow a black card again once I down grade it.
  Seems very strange that they won’t want my money again in the future!
  Perhaps I should cancel it and reapply next year?

• pazza2000 says:

  5 Apr5 April 10:39

  I had problems with my free night also, it unexpectedly expired a month before the date given. Took much contact to get it reinstated. I recommend going via their web experience team based for any issues that can’t be resolved at the front end.

  • pazza2000 says:

    5 Apr5 April 10:40

    …I also received £25 compensation for my trouble.

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