Shangri-La’s new Instant Dining Awards – get more value at The Shard

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• Idrive says:

  22 Aug22 August 06:34

  Good morning!that will be good for those of us who could not earn the full 1200. But…. Who got the plastic card? I have never received it!

  • Rob says:

    22 Aug22 August 09:30

    Pretty sure I never got one either, although I normally bin ‘base level’ cards as they are never much use.

  • George says:

    22 Aug22 August 11:23

    I applied for one once I got a reply that I needed a qualifying stay or 50 Award Points. Competition points might be void…

    Might try again!

  • Simon says:

    23 Aug23 August 16:57

    There is an option on the Shangri-La website to request a replacement card which I just did and was shown a page which said I’d get the card in 4 weeks although looking at Rich’s comment which he added today, Instant Dining Awards can’t be used at the Shard at the moment.

• Waribai says:

  22 Aug22 August 06:34

  “You need your physical Golden Circle membership card to hand to use an Instant Award, as well as photo ID.”

  And you won’t get a card until you’ve earned at least 50 points. Although you could print off a temporary one….

• Andrew says:

  22 Aug22 August 07:27

  If you get a paper voucher for 1000 points, you could use the 200 points you’re left with on instant rewards another time for a lunchtime sandwich at Ling (the ground floor Pain Quotidien style outlet).

• Kat says:

  22 Aug22 August 07:31

  Perfect timing. I was wondering whether it would be worth using the instant reward or paper voucher for our upcoming reservation. This post clears it all up! Thanks

• TimS says:

  22 Aug22 August 07:48

  If you have two accounts i wonder if you could use the paper vouchers from 2 cards to pay for the bulk of the bill and then redeem any remaining balance from one of the two cards for instant rewards for the remainder?

  • Trevor says:

    22 Aug22 August 08:19

    Exactly what I was thinking…

• Frenske says:

  22 Aug22 August 07:58

  Most excellent! My pregnant wife deserve a treat.

  I would like to go as high as possible e.g. to the Gong, but what is the menu like there!?

  • Frenske says:

    22 Aug22 August 08:40

    Thanks for the link, some how I could not find it.

    LOL. Almost everything on the plate is not recommended for pregnant women: raw ham, raw fish, shell fish, blue cheese and liver.

  • whitenoise says:

    22 Aug22 August 08:50

    Now I might be wrong, as I haven’t actually been there yet, so others who have might be able to correct me. However GONG is mainly just a bar, so it provides Bar food, where as TING is the restaurant. I’ve also read elsewhere that GONG which is on level 52, might actually be ‘too high’. I think the point the person was trying to make was that, especially at night, there was a better view from TING at level 35 or something, as you could more easily pick out the landmarks.

    I don’t live anywhere near London, so will be planning a trip soon. The plan is to have a drink in GONG first, somewhere just before sunset. Then head on down to TING and watch the view change from day to night. Two views in one! Well that’s the plan anyway.

    • trickster says:

      22 Aug22 August 11:08

      Ting is a restaurant and a lounge.
      Gong is a bar, but does have some food offerings.

    • Frenske says:

      22 Aug22 August 11:52

      I thought there is a requirement that you spend £30 per head in the bar. Maybe you can transfer the bill but I think this is unlikely. So you might need to spend over £120 if you are with two.

      • Trevor says:

        22 Aug22 August 11:54

        There is a £30 per head min spend in Gong, unless you go 24th, 25, 26, 31st Aug, then no min. You can transfer your bill from gong to Ting, but the min spend per head still applies.

        • whitenoise says:

          22 Aug22 August 15:35

          Clearly the left hand does not know what the right hand is doing, as I was told that you couldn’t transfer your bill from Gong to Ting, unless you were a hotel guest.

          When I mentioned about the minimum spend, the woman I spoke to asked how long I would be staying. I said we were having a cocktail before dinner (for 4 people) so she said the minimum spend would be halved to £15 per person.

        • Trevor says:

          22 Aug22 August 15:52

          Thanks for the further feedback. I’m there next week but would prefer the reduced bar tab prior to the restaurant so I think another call and then winging it will be the way forward.

• Trickster says:

  22 Aug22 August 08:10

  This arrived in my inbox just hours after booking vouchers and a table in Ting Lounge for lunch next week, when we are in London fit a few days. Thought I had missed out on a better opportunity at first, but happy with the vouchers. Still kicking myself that I didn’t enrol and get the points for my wife too.

  FYI, for anyone wanting to visit with children. They are welcome in Ting, but alas not Gong. I’ve had a kids menu emailed which look good, however Ting say they don’t have it, so I’m confused. If I clear this up, I’ll reply here in case it’s of use for someone.

  • trickster says:

    22 Aug22 August 11:11

    They have confirmed to me that the kids menu is available in both the Ting Restaurant and Lounge. I feel I might be the only one who cares about this! 😉

• Trevor says:

  22 Aug22 August 08:20

  Due to the double points promo during August and limited availability, I called up to check if you can earn points when using vouchers, and after consultation with others by the lady on the phone, I was told you can’t. Has anyone actually been able to earn points via a redemption at the Shard?

  • Rob says:

    22 Aug22 August 09:29

    Not sure about The Shard but some people have definitely posted on here that they have earned points. That may be from inexperienced waiters of course.

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