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Virgin Little Red closure – cheap redemptions, big flight bonuses, who gets the slots?

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The announcement of the closure of the Virgin Little Red domestic routes to Manchester, Aberdeen and Edinburgh was badly timed for Head for Points – I was sitting in a departure lounge at Heathrow waiting to take a six hour flight.  The extra 24 hours has allowed me time to pull together all of the relevant information.

The Little Red services launched in March 2013, using airport slots freed up by British Airways under pressure from the European Commission following its takeover of bmi. 

I have flown Little Red twice and I liked it – although that was partly because the planes were almost empty, which was of course the problem.  The Aer Lingus crews who staffed them were cheerful and Virgin had taken some hints from Virgin America in terms of cabin lighting.

Fares were laughably cheap even at short notice.  Given that you also earned Virgin miles and tier points at a decent rate, it was a bargain.

The failure of these services surprise me.  Despite the wind of the Virgin PR machine behind them, plus attractive fares, they still could not fill the planes.  Perhaps too many people were going directly to ba.com or the low cost carrier websites to book their tickets, where the Virgin option would not appear?

The lack of a lounge in Terminal 1 was an issue (Virgin ended up dumping Servisair and giving out coffee vouchers instead). 

The move to Terminal 2 has given them the Aer Lingus lounge which is pleasant enough and the Manchester and Edinburgh options are arguably better than the BA lounges.  The failure to attract connecting passengers to Virgin long haul flights is not a surprise given the need to change terminals – passengers in Manchester and Edinburgh could also choose long-haul flights via the Middle East or other hubs.

All in all, though, I struggle to think of what else Virgin could have done to make it work.  Good pricing, good crew, attractive interiors, status matches, miles and tier points …. what else could you do?

When are the routes closing?

The last Manchester flight will be on March 28th.  The Aberdeen and Edinburgh routes will close on 26th September.

You can read the full press release here.

What bonuses are available for flying Little Red?

A base level member will now receive 2,000 Flying Club miles per return flight.

A Silver member will receive 3,000 and a Gold member will receive 4,000.  This is very generous given the low cost of the flights.

What redemption deals are available?

Good ones, if you have status.

A standard Little Red return flight was 7,500 Flying Club miles plus £34 tax.

Effective immediately, a Virgin Silver member can book a return flight for just 5,000 miles plus tax.  A Gold member can book for a crazy 2,500 miles plus tax!

These discounted deals must be booked by telephone.

Will they still be matching BA Gold and BA Silver cards onboard?

I wrote recently about how Little Red was offering on-board status matches to passengers who had British Airways status.  We need to wait and see if this will continue.  With the Scottish flights still having a year to run, Virgin may consider it worthwhile to continue with this.

What happens to the landing slots?

The Heathrow, Aberdeen and Edinburgh take-off and landing slots used for the Little Red flights all belonged to bmi.  British Airways was forced to divest them as part of the takeover.  Two of the Manchester slots were already owned by Virgin and will be retained – in the short term I imagine Virgin will lease them out.  The other Manchester slots were also from bmi.

This is what the European Commission said:

As a general rule, the slots obtained by a prospective entrant must be operated on the city pair(s) for which they have been requested from IAG and cannot be used on another city pair unless the prospective entrant has operated them during at least six full consecutive IATA seasons (“the Utilisation Period”). The prospective entrant would be deemed to have grandfathering rights for the slots once appropriate use of the slots has been made on the city pairs at issue, for the Utilisation Period. Once the Utilisation Period has elapsed, the prospective entrant would be entitled to use the slots obtained on the basis of the Commitments exclusively to operate services on any route connecting London with any other part of Europe (including Aberdeen and Edinburgh), or on London-Moscow, London-Cairo and London-Riyadh.

If Virgin had run the services for three years, it would have been able to close down the routes and retain the slots.  However, those slots could only be used for flights to Europe, Moscow, Cairo or Riyadh.  It is interesting that Virgin did not see this as attractive enough to keep the services going for another nine months or so.

My understanding is the slots will now revert to British Airways.  This is not a bad little earner for them – you are looking at around $150m-200m of slots based on recent prices.  However, if another airline wishes to launch a route between Manchester, Edinburgh and/or Aberdeen and London, it can apply for them.  I am not sure what the process will be and how long the offer remains open.

What happens to the planes and crew?

The planes belonged to, or were leased by, Aer Lingus.  The crew was also employed by Aer Lingus.  If they were leased specifically for these services then they will presumably return to the owner.  The future for the crew looks bleak unfortunately.


How to earn Virgin Points from UK credit cards

How to earn Virgin Points from UK credit cards (April 2024)

As a reminder, there are various ways of earning Virgin Points from UK credit cards.  Many cards also have generous sign-up bonuses.

You can choose from two official Virgin Atlantic credit cards (apply here, the Reward+ card has a bonus of 18,000 Virgin Points and the free card has a bonus of 3,000 Virgin Points):

Virgin Atlantic Reward+ Mastercard

18,000 bonus points and 1.5 points for every £1 you spend Read our full review

Virgin Atlantic Reward Mastercard

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You can also earn Virgin Points from various American Express cards – and these have sign-up bonuses too.

American Express Preferred Rewards Gold is FREE for a year and comes with 20,000 Membership Rewards points, which convert into 20,000 Virgin Points.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express comes with 40,000 Membership Rewards points, which convert into 40,000 Virgin Points.

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Small business owners should consider the two American Express Business cards. Points convert at 1:1 into Virgin Points.

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American Express Business Gold

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Click here to read our detailed summary of all UK credit cards which earn Virgin Points

(Want to earn more Virgin Points?  Click here to see our recent articles on Virgin Atlantic and Flying Club and click here for our home page with the latest news on earning and spending other airline and hotel points.)

Comments (53)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Deenesh says:

    Very disappointing news. I decided a couple of years back to focus my miles earning to Virgin due to their lower taxes and reward chart. I still collect Avios where miles cannot be credited to Virgin. The connecting Little Red route from ABZ or EDI was a big part of the choice as I live in Orkney and it would mean a good route to then go Long Haul. This along with “cheap” redemptions to London was also key for me. I had already been seriously considering changing all of my focus to Avios after the recent gutting of VS’s route network but it looks like thats probably the way to go now.

    • Martin says:

      Out of interest, is it not cost-effective for you to book direct from KOI on a FlyBE codeshare, given the extra TPs for the short hop?

    • Lyssie says:

      All the same here…we really enjoyed this service, as it doubled our options from EDI. Also allowed us the possibility of visiting family in Bucks much more often.

      Took out the Virgin (White) Duo cards and aimed all our Tesco CC points at Virgin. I can only hope that the Miles Booster with 25% extra that we purchased on 4 Oct. will be honoured at the 1,000 per sector rate…

  • Tim says:

    Perhaps BA will use the opportunity to reinstate the Manchester to Gatwick route? It seems odd to have moved ‘leisure’ routes to Gatwick then remove the only link between the UK’s two busiest ‘leisure’ airports. Little Red could have stepped in but didn’t.

    Given all the EU restrictions it seems a complete failure of competition and a victory for the bureaucrats.

  • RIccati says:

    It says something about an international airport when terminals change is a reason to fly another route! Yes, I continue about HAL (Heathrow Airport Limited) services.

  • rob al says:

    If they wanted a feeder route to their longhaul then they needed to a) manage the transfer better, including not needing to do it, or including a transfer lounge where you can wait and be carted over etc., and b) make the fare the same regardless of where you start from e.g. manchester to las vegas the same as lhr to las vegas, so people feel they’re getting a bargain/dont have to shell out for 2 flights etc.

    • Lyssie says:

      The “fare” was the same in miles redemption and sometimes actually cheaper from EDI than from LHR, for flights to JFK or EWR.

    • Chris C says:

      a) think there was no choice other than to use T1 (and then T2) as no domestic handling facilities in T3 – re separation of domestic arriving/departing passengers from international ones.

      They has bus to get you from T1/2 direct to T3 with NO need to go through extra security either so much better than the normal inter terminal connections route. The bus met the plane so no need for a special waiting area (and the associated costs)

  • ChrisDev says:

    Having moved the majority of my travel onto the LR service (EDI>LHR) I’m also really disappointed by this. Sure transfers to long haul wasn’t ideal, but they couldn’t have done it any better, they have staff on the gang plank directing you to a (almost) private bus service. The return was more painful granted. I flew EDI>LHR>EDI yesterday on the early morning departure and it was probably only 75% full. Surprised as this is the earliest flight to LHR – earlier than BA – and I recall the early morning BA 767s were packed. BA status match was promoted on both flights.

    As others have said, promotion was the key failure for me, I don’t recall seeing a single advert and I’m looking out for them! Disappointed.

  • CV3V says:

    I think back at the time of announcement of Little Red, Virgin Trains had just lost the West Coast franchise and were very angry about it, the resultant investigation meant that decision was later overturned and they kept the network. I wonder if it werent for that would they ever have launched Little Red.

    Despite the above, there had been talk of Virgin doing a deal with BMI for years, but nothing ever happened. Real shame to see the service cancelled, flying into T1 or T2 meant much less delays to flights than T5 (waited for 40 mins for our stand to become available last week). So even with BA Status for ease of use Little Red was often preferable.

    Will be interesting to see if any other airline can come up with a bid, flew on Flybe with week from LCY – EDI and there were about 20 pax. We even got to wait in Gate 24, which i guess is the BA Departure Lounge?

    • Chris C says:

      The timing of the announcements re starting little red and the loss of the west coast trains franchise was purely coincidental.

      There was no way VS could have got the regulatory approvals and arranged the plane leases etc in such a short space of time.

      • Chris C says:

        LR was announced on 21st August 2012. The first flight March 2013

        http://www.bbc.co.uk/news/uk-scotland-scotland-business-19329706

        As you say yourself they would have been in discussion with Are Lingus and other re the service long before the announcement.

        I honestly don’t think there was enough time and the timing of the LR announcement was co-incidence. The restoration of the rail franchise was not guaranteed either. Even now the franchise has only been extended to 2017.

      • callum says:

        There is no “they” involved. Virgin Atlantic and Virgin Trains have absolutely nothing whatsoever to do with each other.

        While the Virgin Group has a 51% stake in both of them, they are operated completely separately. There’s no logical reason to tie the two together anyway. People using Virgin Trains use them because they are the operator for their area – same reason why I use Southern Water. Virtually none of them (if any) would stop using trains and shift to flying on Little Red to stay within the Virgin brand if Virgin Trains lost the franchise.

  • N brandon says:

    We’re really concerned about this. We just booked LR from Manchester to pick up the Heathrow to Atlanta flight as we could spend miles on the direct man to atl flight on line. We’ve yet to hear what virgin are going to do. We need our bags checked through to Atlanta due to one of our party having mobility issues.

    • Tim says:

      Be prepared to be flexible. With sufficient notice, the most any airline has to offer is a fare refund.

      The end of LR is appalling news. It makes a nonsense of HS2. If there were an economic case for running a high-speed service between northern cities and London, surely a low-cost, zero-taxed fuel airline would have made it? It failed.

      It would be better to spend a fraction of the funds of the cost of HS2 on a new British airline with a global hub at Manchester.

      Discuss…. 🙂

      Tim.

      • andy L says:

        Sorry Tim… you lost me right at the end of your post with the humorous ” …airline with a global hub at Manchester” . You were joking yes?

        • Tim says:

          I expected the discussion not to be serious, as evidenced, but I am.

          The Leeds-Bradford West Yorkshire-Greater Manchester conurbation is comparable in size to Greater London and all within an hour of Manchester airport – about the same time as it takes from Kings Cross to Heathrow. The area is split into many different political regions so no one authority ever makes a sensible decision or has the funds to do anything sensible about MAN. It is the only airport in the UK outside London with two runways. It has the space immediately for at least one other. Rather than Boris Island, I suggest Manchester, at least as a second hub airport for the UK, and forget about HS2. Forget about vanity projects and instead undo Beaching.

          So no, deadly serious.

          Tim.

          • Calchas says:

            Manchester has no need of another runway, there is bags of capacity on the two it has already.
            If you think you can make a success of a Manchester-based airline, I look forward to trying it. No need for the taxpayer to get involved. 😉

    • Chris C says:

      VS will either refund you or put you on a BA MAN-LHR flight – your choice.

      If you choose the latter then your bags will be interlined.

  • poincianakings says:

    I always throughout branding the airline “Little Red” was confusing to the average Jo especially as the planes fly in full VS livery. I felt that they would have a better go at it if they had not bothered to differentuate the domestic service from the mainline. BA don’t do this, nor did BD, come to think of it I can’t think of any airline that operates one brand domestically and one internationally (although JL/NH do maybe).

    As for VS going down the pan. What a load of rubbish. There is a market for VS. What is happening now is that DL (a very highly regarded airline in the sector) are now providing guidance to VS as to where they can make their services better. Really this is very little different from what BA (via IAG) has been doing with IB for a little while…

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