Maximise your Avios, air miles and hotel points

Year-end musings on British Airways sparked by the new Emirates Birmingham service

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Emirates announced just before Christmas that it was launching a third daily service into Birmingham International from 1st August 2015.  Operated by a Boeing 777, it will be the first EK service out of the airport to have a First Class cabin.

The march of the ‘big 3’ Middle East carriers continues apaceQatar launched Edinburgh this year and has announced plans to go from five flights a week to seven.  It is also doubling its Manchester service to twice daily next year.  Etihad has just announced an upgrade of its in-flight service as it launches its first A380 service to Heathrow.

If you read my review of my Qatar Boeing 787 business class flight this Autumn, you will know I hold them in high regard.  We have also switched – at the insistence of my wife, ironically – to Emirates business class for our regular trips to Dubai to visit my sister-in-law and her family.

Meanwhile, over at British Airways, here is a photograph which tells you everything you need to know about the current state of the airline:

British Airways business class bathroom

I took this photo in a Club World toilet in October.  If you don’t know what it is, it is the flower holder.

‘But where is the flower?’ I hear you say.  The answer is that flowers have been culled by BA management because they cost (let’s guess) £2 per flight.  They were meant to be retained in First bathrooms but I know that was also on the list for culling.

We could put together a long list of other penny-pinching measures, even down to the cancellation of the British Airways Open Day this year.  The downgrading of World Traveller meals and the removal of sparkling wine, for example – although you rarely read about that online as forums tend to be focussed on travellers in premium cabins.  You may remember my course-by-course comparison of Qatar, Emirates and BA business class food this year, which did not end well.

This is before we get to the ludicrous new short-haul interiors, where the Club Europe seat pitch has been slashed from 34 inches to 30 inches.  At the back of economy on some short-haul planes, legroom is now less than you get on Ryanair (29 inches vs 30 inches).  Ryanair is retaining a 30 inch pitch on its recent order for 200 new Boeing 737 aircraft.

Can this really end happily for BA?  The current problems at Tesco seem very relevant, a business which turned to capex freezes (and allegedly dubious accounting, of course) to shore up profits instead of responding positively to Aldi and Lidl and is now paying the price.

It is not difficult to see a scenario within five years where Qatar, Emirates and Etihad – all of whom offer a service vastly superior to BA in premium cabins – are flying 50 planes a day out of the UK.  I imagine it is already close to 30.

Even BA’s oligopoly on North American routes could be under threat.  Historically a lot of people would fly from the US to Heathrow and then transfer to Paris, Frankfurt etc because they valued the flat-bed Club World product.  Flat beds are currently being installed by Air France, KLM, Lufthansa, Aer Lingus, Finnair etc.  airberlin, Iberia, LOT and others are already 100% there – and in general they are better seats than Club World.

Why fly in an inferior BA Club World seat with inferior food to face the overrun transfer desks at Heathrow and a 30 inch seat pitch on your connecting flight to Germany?  Again, look forward five years and British Airways will have the worst long-haul business class product of any major European airline.

There is no doubt that the lower oil price will flatten the British Airways numbers in the short term.  In the longer term, though, the current penny pinching mentality of the airline is going to lead it into a corner from which there is no obvious exit.

(PS.  Since I wrote this last week, I have discovered that Emirates is feeling the pinch as well.  Via One Mile At A Time, it seems that Hennessy Paradis – £525 a bottle at The Whisky Exchange – is being removed from First Class and the business class bar.  Tough times indeed ….)


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (68)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Neil says:

    It’s Club Europe and their new seat pitch and inadequate afternoon tea service which has caused me to put BA last on my list of carriers – they do seem hell bent on racing to the bottom to join Lufthansa..another airline I don’t enjoy.
    Turkish Airlines on the other hand I find to be very nice.

  • Archie says:

    Great summary. For me, the scenario you forsee in 5 years time of BA’s premium products being hopelessly uncompetitive has been and passed. The density of the Club World cabin alone, forgetting the dire dining offering and inconsistent standard of service, is reason alone to look almost anywhere else when travelling long haul in business. Hard to see this sad path the airline is following changing anytime soon.

  • Nathan says:

    So what would you suggest I do with the 100k avios sat in my BAE account haha!

    • JQ says:

      Use them for CX, QR, QF domestic and BA short-haul redemptions.

      • Aspirational Flyer says:

        JQ – I agree for ‘pure redemptions’ on long haul. Exceptions are where you are using a 2 for 1 voucher, or want to upgrade using avios. I would suggest using them on another one world carrier, in particular Qatar or Cathay Pacific. I have a CX business return ticket booked for March/April. All of this can be done through BA.com so you can very easily assess your options and availability!

    • Andy says:

      Use them for euro traveller redemptions. It still beats Ryanair (just) for £35 return.

    • Rich says:

      Donate them. To me. And I will spend them wisely!

  • Andrew says:

    If BA is cutting costs in providing its premium service, perhaps they should cut prices too. Club World Minus tending towards World Traveller Plus. I can see a market segment willing to pay a bit less for a business-like experience. Lets face it, Club World is still miles better that World Traveller, even if it pales in comparison to some of the Middle Eastern business class offerings. Brand name and ubiquity are not going to be enough on their own.

  • John says:

    Coming back to BHD from Berlin the other night my free meal on the final stretch to a freezing Belfast was the high quality bag of crisps offering. Going out from DUB on Aer Lingus a few days earlier I at least had the option to buy something vaguely filling. BA should adopt the same policy in short haul.

    As for long haul if Wilie Walsh succeeds – and he’s a pretty good chance – in eventually buying his old airline, the contrast between the new EI business clas transatlantic and BA Club World (seating, food, US pre-clear) will be glaring.

    Obviously he could put EI’s fares up but how will he close the rest of the gap that’s opened up?

    • Rich says:

      Or to that other IAG owned airline, Iberia….. Which has a very good Business class product.

  • Mikeact says:

    I agree, it’s all so totally obvious. Sadly, even they, BA/IAG, could find themselves swallowed up one day, which might not be no mean thing.

  • Anon says:

    BA still has one thing more attractive than Qatar…

    2-4-1 BA PP Amex

    • shd says:

      I don’t understand why so many people find the BAPP 241 voucher attractive. Its good for spending even more of your cash with BA’s bogus carrier surcharges when redeeming Avios, of course, but that’s hardly a big positive.

      • Andy says:

        I’ve collected my last one. I’ve got a 2-4-1 long-haul redemption in CW coming up and even with the voucher, it’s dubious whether it’s good value. The best part of £1200 in cash, and then another £300 to reserve the seats, £150 for the voucher, plus the 100,000+ avios I’m using won’t have been free. I work out that even with a 2-4-1, the seats are at least £1k each. Which, for a substandard business class return on a route I didn’t really want on dates that don’t really work for me (thanks to the ‘availability’ of Avios redemptions) is actually a price I wouldn’t have paid at the outset.

      • mark2 says:

        Obviously an entirely personal opinion, but I find a free first class return flight even with £600 or so charges) a very big positive.

        • Paul says:

          Of course First Class is not First Class when measured against any sensible product offered by world class carriers. At best it’s a business class product. With that in mind and assuming you can find Avis availability, it just about a reasonable return.

        • Eastland says:

          Mark I agree. Thing is I would NEVER pay for first & probably not even business unless in an amazing sale, so for me “sub standard first class” for the cost of an economy ticket (cheaper in fact on my latest redemption) is well worth it. But if I was paying I can totally understand why people get cross with the service. Not worth £5000 each but easily worth £600!

        • Andy says:

          But it’s not £600: it’s about £750 in cash by the time you’ve reserved the seat, and there is the cost of the avios on top.

          There is, at the very least, an opportunity cost to avios collected through credit cards, clubcard etc. Obviously if your employer is paying for you to fly and you have stacks of avios from that then they are genuinely free, but most other methods of collecting them mean sacrificing something else. I guestimate the cost of an avios to be about 0.5p.

  • Nick says:

    I noticed recently that the 30p razor had also been scrapped. Penny pinching to the highest level, especially on a multiple thousand ticket.

    • Andy says:

      Things like that don’t really bother me – did anybody actually use it anyway?

      • Jason says:

        I did and it wasn’t that good, probably best to get rid of it anyway.
        I’ve managed to use 2 vouchers, for the last 3 years, during school holidays( F only cabin available with Avios) however I have booked Virgin UC one way to Orlando and Newark in F back.( using just the 241 for the return leg), this October school holidays.
        Looking at availabilty in the future I suspect I’ll be using Virgin or Qatar, and struggling to use the 241.

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