Bits: Interesting Crowne Plaza refund guarantee, Etihad 4-day sale, Jersey Travel

Some news in brief:

Interesting Crowne Plaza money-back guarantee

One of our readers sent me information on Crowne Plaza’s ‘Sleep Advantage‘ guarantee.  These applies to all hotels in Europe, the Middle East and Africa.

The key benefit is this – if you book a wake-up call and it does not happen on time, your night is free.

Our reader has successfully claimed on this guarantee twice at the same UK hotel.  On both occasions it was agreed without any excessive fuss.

If you are staying at a Crowne Plaza, book a wake-up call!  Make sure that the person you discuss it with takes down your details correctly so they cannot claim it was an honest mistake.

Full details of ‘Sleep Advantage’ can be found here.

Etihad 350

Etihad 96-hour business and economy sale

Etihad has launched a 4-day sale across both business and economy.  You can book for travel all the way out until the end of February 2016.

Remember that Etihad flies from London and Manchester with Edinburgh being added soon.

The website does not seem to have an accurate list of the fares – they are listing higher fares than you can actually find.  The following were in the email they sent out and do seem accurate:

  • Mumbai – £381 economy, £1359 business
  • Abu Dhabi – £360 economy, £1999 business
  • Colombo – £465 economy, £1738 business
  • Bangkok – £421 economy, £1726 business
  • Ho Chi Minh – £433 economy, £1676 business
  • Kuala Lumpur – £465 economy, £1774 business

Remember that these are only examples and that many other destinations are available.  My review of the Business Class Studio on the new Etihad A380 is here.

You will also earn triple Etihad Guest miles on all business class seats and double miles on all economy seats booked via this sale, as long as you register.

The sale website – which also has the registration page for double and triple miles – is here.  You must book by April 16th.

Jersey beach

Holidays in Jersey

Finally, you may have noticed that Jersey Travel is advertising on Head for Points this week.  If you have been thinking about taking a trip out there, click through and take a look at what the island has to offer. It is 80 tier points return in Club Europe from Gatwick on British Airways as it is treated as a European, not a domestic, route!

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Comments

  1. Think Square says:

    Yes, the JerseyTravel advert did catch my eye, with something like “flights from Gatwick AND London City”. They’ve obviously been to the BA School of Customer Alienation.

  2. Nice picture of Jersey – I proposed to my wife in that bay 😉 That was in the days of BMI from LHR…

  3. Irons1980 says:

    Nice picture of the CP Marlow – I got married to my wife in that hotel 😉

    • Irons1980 says:

      In case anyone is wondering what I am on about, the picture of CP Marlow is not on this page, but on the link to the article on the main headlines page…

  4. James67 says:

    Qatar have just launched another sale too. This week only for bookings through December.

  5. @irons @rupert and they say that romance is dead!

    Just for the record I proposed to my fiancée after a short stay in Dublin paid for by avios and hhonors; going on honeymoon courtesy of BA club world sale prices and staying in various SPG hotels with 4 days in the HI …all for no cash 😀

  6. I got a 50% refund on my last CP stay as my “executive” room faced Rock City in Nottingham (which must have a great sound system).

    Maybe I should have pushed for more?

    • Maybe I should have complained about the couple in the next room at the CP in Leeds. They came back after 1am and had a *serious* row. (Or perhaps they were just replaying a scene from Eastenders!) At one point, I nearly called reception, as I was concerned for her safety, but they managed to calm down.

    • Andrew (@andrewseftel) says:

      It does have a good sound system!

  7. James67 says:

    Big thumbs down for Etihad business saver fare. Be aware, these tickets are totally nonrefundable. Fee to change them is £285 plus any difference in ticket price. They are of no interest to me with those conditions, I expect something better on J tickets. Cannot recall specific details but I am sure Qatar was much less expensive to changes, and refundable for a fee.

  8. Felix Flyer says:

    And you get duty free as Jersey is not part of the EU

  9. Had a night in Dublin last week. Very limited hot water and I boiled the kettle to shave. Full refund of night stay with no quibble. Very impressive. Hotel was quite nice from what I saw of it in 6 hours.

  10. IHG devaluation coming!!

    On May 1 2015, we’ll be changing the point requirements for Reward Nights at approximately 450 hotels. Less than 300 will be increasing by 5-10,000 points and about 150 will be decreasing by 5,000 points.

    • But the cap will remain 50k, which is good news.
      And more importantly a new tier above Platinum will be introduced.

      • Importantly? – Not for those with a Platinum credit card…
        Depending on how Platinum will be viewed verse this new level – that will be another card to cancel.

        • I have the Platinum card and I do care about what the new scheme will change of the current benefits. And since the 60k sign-up bonus counts towards status which seemingly makes the new tier very tangible, why is this new tier not important to the Platinum card holders?

      • Exactly. I think it will be an improvement for big city hotels. No way is 35k for a HIX in London sensible when Park Lane is 50k!

        • I doubt they’ll reduce the points needed for big city hotels – they’re more likely to increase the cost of good-value new hotels, like the Earl’s Court Indigo.

  11. I have used Jersey Travel twice in the last couple of years to arrange flight and accommodation for around ten people when going to support London Scottish playing Jersey. We went for three nights. It really is a first class company with helpful people and good prices. Last year we stayed half board at the Golden Sands Hotel and this year half board at the Somerville, both 4 star and both owned by Dolan Hotels. Accommodation was excellent and the food exceptional. Highly recommended.

  12. The Crown Plaza staff member who messed up the wake-up call will almost certainly get their ar$e kicked if they cost the hotel money. You can expect mistakes to happen less over time if people are successful in claiming on this, as hotel management will institute training/procedures to prevent it. Arguably this is the intended outcome from IHG’s perspective, you’ve gotta love the power of incentives.

  13. It looks like some changes are afoot with the IHG Rewards Club… http://www.businesstraveller.com/news/ihg-rewards-club-reveals-new-top-tier-level

    • New top tier, although they don’t even have a name for it yet!

      The 60,000 points from the IHG credit card count towards status, so having done a few IHG stays this year i already qualify based on points earned. However trying to do 75 nights in IHG hotels to get status would be an impossible task for me and Id prefer to spread the stays amongst hotel chains to cherry pick the best offers.

      No real mention about what the new hotel benefits will be. Perhaps they will actually honour their room upgrades perk for status members, or free breakfast ?? (excluding HIX)

      • And “Points Never Expire” is finished…

        • Bummer. And the changes come into force before I go away. I’d really prefer not to have to book everything before I go. I’d like to have a bit of leeway on where I’m staying while I’m travelling, so I can just wander where I feel like and stay with friends for odd days.