Bits: interesting Crowne Plaza refund guarantee, Etihad launches a 4-day sale

This article is closed to new comments. Feel free to ask your question in the HfP forums.

• Paul says:

  14 Apr14 April 11:24

  Had a night in Dublin last week. Very limited hot water and I boiled the kettle to shave. Full refund of night stay with no quibble. Very impressive. Hotel was quite nice from what I saw of it in 6 hours.

• BP says:

  14 Apr14 April 12:04

  IHG devaluation coming!!

  On May 1 2015, we’ll be changing the point requirements for Reward Nights at approximately 450 hotels. Less than 300 will be increasing by 5-10,000 points and about 150 will be decreasing by 5,000 points.

  • Kai says:

    14 Apr14 April 12:11

    But the cap will remain 50k, which is good news.
    And more importantly a new tier above Platinum will be introduced.

    • S***o says:

      14 Apr14 April 12:31

      Importantly? – Not for those with a Platinum credit card…
      Depending on how Platinum will be viewed verse this new level – that will be another card to cancel.

      • Kai says:

        14 Apr14 April 12:35

        I have the Platinum card and I do care about what the new scheme will change of the current benefits. And since the 60k sign-up bonus counts towards status which seemingly makes the new tier very tangible, why is this new tier not important to the Platinum card holders?

    • Rob says:

      14 Apr14 April 13:22

      Exactly. I think it will be an improvement for big city hotels. No way is 35k for a HIX in London sensible when Park Lane is 50k!

      • Brian says:

        14 Apr14 April 17:14

        I doubt they’ll reduce the points needed for big city hotels – they’re more likely to increase the cost of good-value new hotels, like the Earl’s Court Indigo.

• Nick says:

  14 Apr14 April 12:23

  I have used Jersey Travel twice in the last couple of years to arrange flight and accommodation for around ten people when going to support London Scottish playing Jersey. We went for three nights. It really is a first class company with helpful people and good prices. Last year we stayed half board at the Golden Sands Hotel and this year half board at the Somerville, both 4 star and both owned by Dolan Hotels. Accommodation was excellent and the food exceptional. Highly recommended.

• Scott says:

  14 Apr14 April 14:51

  The Crown Plaza staff member who messed up the wake-up call will almost certainly get their ar$e kicked if they cost the hotel money. You can expect mistakes to happen less over time if people are successful in claiming on this, as hotel management will institute training/procedures to prevent it. Arguably this is the intended outcome from IHG’s perspective, you’ve gotta love the power of incentives.

• signol says:

  14 Apr14 April 16:22

  It looks like some changes are afoot with the IHG Rewards Club… http://www.businesstraveller.com/news/ihg-rewards-club-reveals-new-top-tier-level

  • CV3V says:

    14 Apr14 April 19:58

    New top tier, although they don’t even have a name for it yet!

    The 60,000 points from the IHG credit card count towards status, so having done a few IHG stays this year i already qualify based on points earned. However trying to do 75 nights in IHG hotels to get status would be an impossible task for me and Id prefer to spread the stays amongst hotel chains to cherry pick the best offers.

    No real mention about what the new hotel benefits will be. Perhaps they will actually honour their room upgrades perk for status members, or free breakfast ?? (excluding HIX)

    • signol says:

      14 Apr14 April 20:55

      And “Points Never Expire” is finished…

      • Fenny says:

        14 Apr14 April 21:50

        Bummer. And the changes come into force before I go away. I’d really prefer not to have to book everything before I go. I’d like to have a bit of leeway on where I’m staying while I’m travelling, so I can just wander where I feel like and stay with friends for odd days.

This article is closed to new comments. Feel free to ask your question in the HfP forums.