Bits: oneworld branding, Delta Hotels in Marriott Rewards, was your £780 BA HK ticket cancelled?

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• C Y S Yuen says:

  30 Jun30 June 05:50

  I would like to respond to the £780 BA offer issue.

  I bought it in April for this price and I used 30000 Avios to upgrade to First. I have not encountered any problems at all and I have just travelled my first leg last Thursday — this is possibly the best Ex-EU deal ever and I really enjoyed it!

  • RIccati says:

    30 Jun30 June 06:03

    Yes, but it is possible that BA is catching up to the issue/evaluating the size of “the damage” and likely cancelling tickets where they feel they can sell them for more revenue.

    What is shame that HK rules about surcharges are now reported as being misinterpreted. Otherwise, there was a potential of having travel ticketed in HK.

    • C Y S Yuen says:

      30 Jun30 June 07:22

      I don’t think they will cancel any tickets which are party used as they will need to reorganise transportation for flyers I think.

      In terms of damage… I DON’T CARE :D! When I was travelling the LHR-HKG I always feel like my F cost is miles lower than those who are flying in Y. I really feel sorry for those who paid more than me especially those in Y as if they read sites like this they would have been in F like me!

    • James67 says:

      30 Jun30 June 10:06

      The recent issues in the USA culminating with UA getting off the hook will now be used by airlines to try and get away with anything that doesn’t suit them. Unlike some of the earlier issues, the BA HKG deal could hardly be described as a barmy fare. QR, EY and TK have all sold comparable J fares to se Asia. If BA has a problem they should seek to resolve it with expedia but honour pax tickets I think anybody affected should challenge the cancellation. Air travel industry is increasingly shoddy, we need further EU regulatiin to protect customer interests

  • Danksy says:

    30 Jun30 June 06:18

    Well done! Sounds like you bagged a bargain!

  • Lochlann says:

    30 Jun30 June 07:31

    I was told I couldn’t use a GUF – correctly – but should look into using Avios…

• neil says:

  30 Jun30 June 05:55

  The first leg had to be flown by july 05th so its odd that BA have cancelled it so close to departure.

• Ed says:

  30 Jun30 June 08:13

  I didn’t get HK tickets but did manage to book an economy ticket on the baby Bus out of LCY with an ex-EU route through US airways. Sadly they cancelled it. the us airways system defaulted the plane’s single class as economy.

• Concerto says:

  30 Jun30 June 08:24

  I’m not sure that under German law they can simply cancel tickets likt that which, frankly, were purchased in good faith. It really could have been a super special offer, which is what I thought it was when it came out. Only thing is, I had already bought my Hong Kong ticket for about €1,000 in another deal offered by KLM, which goes via Xiamen. Worth checking out if you’re protected under German law, if someone knows more about it than me.

  • Lochlann says:

    30 Jun30 June 08:32

    Thankfully I’m part way through my trip, having flown ex-GER leg already. Would quite happily take cancellation and some compensation on top of full refund though (should be able to pick up close to comparable fare in pre-Christmas sale I think – though having this ticket allows me to plan properly!)

  • Calchas says:

    30 Jun30 June 08:35

    If purchased on Expedia.hk it will be agreed that the contract was done in Hong Kong under HK law, I think. Possible that the choice of forum clause would be held invalid but it’s another obstacle.

  • Lady London says:

    30 Jun30 June 17:59

    Apparently German law lets them if it obviously a mistake. However as pointed out by another poster plenty of airlines including SK, TK and the Middle East 3 have recently offered pricing that is not totally out of line with this for tickets to Asia. So I think it’s defensible that someone would not have known and not have taken advantage of a mistake that was obvious.

    I hope BA is forced to reinstate any tickets cancelled and deal with expedia if they think tickets are being sold incorrectly. It’s not the consumer’s fault.

• @alastairtravel says:

  30 Jun30 June 09:00

  I think you’d have a very strong case against the cancellation, especially after such a long time.

  It sounds like the fare was loaded wrong – this is more likely an airline error, but could be an Expedia one depending on their software.

  Either way you should pursue it strongly with Expedia. One of both of them is trying it on – as you purchased from Expedia – ultimately the redress will need to be with them.

  Good luck

• Lochlann says:

  30 Jun30 June 09:02

  Raffles, was this one of the ‘extravagant’ routings or a straightforward routing?

  • Rob says:

    30 Jun30 June 09:18

    The reader paid a little more and had built in a side trip on Dragonair. This may or may not have had something to do with it being flagged.

    However, BA was fully aware of this issue at the time – well before I wrote about it – but struggled to get Expedia HK to play ball.

    • Jeff says:

      30 Jun30 June 10:16

      I’m assuming said itinerary had not started?

      • Rob says:

        30 Jun30 June 11:38

        Yes, he had left it very close to the last date to start the trip and there was a long layover in the UK.

    • idrive says:

      30 Jun30 June 12:53

      “The reader paid a little more and had built in a side trip on Dragonair. This may or may not have had something to do with it being flagged.”

      What do you mean exactly?

      • Rob says:

        30 Jun30 June 13:25

        His routing involved a flight on Dragonair (a Cathay Pacific sister company) so it was not entirely on BA metal. I don’t know if that made a difference since Dragonair would have wanted its cut of the fare.

• cpdc1030 says:

  30 Jun30 June 10:05

  My itinerary (ex-FRA) starts on this Sunday, and it’s still showing in MMB. I even managed to get BA to make a change to the booking despite it being issued by Expedia HK (as they were useless and couldn’t figure out how to do it).

• Lenin says:

  30 Jun30 June 10:54

  I flew my GER-LDN segment over the weekend. Miles and Tier pts posted fine. Rest of booking still showing on my BA account. Though I do have a long layover in London….

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