Exclusive: First review of the new Emirates lounge at Heathrow Terminal 3

This is our review of the Emirates lounge in London Heathrow Terminal 3.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

Head for Points was specially chosen as the first media outlet to review the refurbished Emirates lounge at Heathrow Terminal 3 on Saturday *.

* This is a complete lie.  We were passing through on holiday :-)

The last time I reviewed the Emirates Heathrow Terminal 3 lounge, I described it as “looking like a 1980’s Holiday Inn”.  Has it improved?

As the lounge is still in the same place, my original criticism – that it is quite a walk from the shopping area and therefore not an easy place to leave and return to – is still valid.

Of course, my original key selling point – that you can board directly from the lounge and onto the top deck of an Emirates A380, with meeting any of those pesky economy passengers – is also still valid.

Everything is still in the same place, except for the model A380 which has moved from Gate 7 into the reception area downstairs!

Here is the new dining area:

Emirates 1

The style is more Arabian than before:

Emirates 2

The food is unchanged:

Emirates 3

and even the circular food holders are unchanged:

Emirates 4

Champagne is Veuve:

Emirates 5

but more interesting is the wine selection.  When did you last see a bottle of white wine which sells at £60 per bottle in the shops freely available in a lounge?

Emirates 6

(The app above is called Vivino.  It scans the label on a wine bottle and tells you who sells that wine and what it would cost.)

Some key things have not changed:

There is still no dedicated First Class area

There is still no dedicated children or family area

There is still more than enough seating for everyone

The food offering is still substantially bigger and better than any British Airways Galleries Club or Galleries First lounge.  You won’t go hungry here.  It isn’t run to the same ‘restaurant quality’ level as the Qatar Airways Premium Lounge in Heathrow Terminal 4, but it remains well above average.

In conclusion …. this is very much ‘evolution and not revolution’ – but it was a very necessary ‘evolution’ given the previous condition!

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Comments

  1. Love the first line of this 😀 Thanks for cheering up a dreary nightshift.

  2. Typo correction…. Board from the lounge without meeting ….

    Sadly I’m not sure I’ll be passing through!

  3. Will an Emirates silver card get me in? It seems to read as if lounge access is only in DXB.

  4. Thanks for the tip about the app ‘Vivino’. Many times come across a nice wine in restaurants and wonder if available to buy online or elsewhere.

    • Agree – thanks for the heads up on this Raffles – saw the pic on Instagram the other day and wondered what app it was – thanks for clarifying, should come in handy :)

  5. LondonFoodie says:

    OT but relevant – Vivino is a fantastic app!! You can check the price and rating of most wines and it also has this amazing feature whereby you take a photo of the wine menu and it puts the score next to each wine on the page!

  6. Global Gastronome says:

    Even before the refurb the lounge beat any of BA’s offerings. Love ’em or hate ’em Emirates know how to give an experience to their premium customers.

  7. I’ve learned to be careful with Vivino. It is not always brilliant at identifying the exact wine, and because the data is crowd-sourced, it can be of dubious accuracy. For example, it doesn’t seem to make any distinction between restaurant prices and shop prices – depends on what is entered by the users.

    In your example, it looks like it has got the right label, but the identification is suspect. I think it should be this : http://www.bbr.com/products-6412-2009-puligny-montrachet-ch-de-puligny-montrachet; £35 in BBR, while I think it was entered as this: http://www.bbr.com/products-6413-2009-puligny-montrachet-la-garenne-1er-cru-ch-de-puligny-montrachet

  8. Are Qantas passengers allowed to use this lounge?

  9. InsideFlyer Tom says:

    Interesting – not been yet but I am a huge fan of the Etihad lounge at LHR Terminal 4 (indeed it is in my book the sole reason for ever flying Air Malta Biz Class)… good to see the competition is strong.

    • I was not overcome by the EY lounge either, although there is certainly nothing wrong with it. It just lacks excitement and a feeling of luxury. The Qatar lounge at LHR is the best of the ‘big ME 3’.

      • InsideFlyer Tom says:

        Oooh we are definitely going to fall out over the Etihad lounge :). “Small but perfectly formed…”

  10. Has the BA lounge at T3 also been given a refurb? I’ve heard rumours it has.

  11. OT: another few Champions League games have gone up for redemption with EK miles. Only Arsenal home game vs Dinamo Zagreb probably not a great deal (45k hospitality) but their likely crunch game away at Olympiacos is only 7k (hospitality, + travel of course).

  12. Frequentraveller says:

    Thank goodness the lounge is now open again. I had to endure the discomfort and embarrassment of the BA lounge in T3 at the end of September. Thanks Emirates- you’re not perfect but you’re a lot better than most!