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Review: the No1 Lounge at London Heathrow Terminal 3

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This is my review of the No1 Lounge in Heathrow Terminal 3.

This is part of our series of reviews of airport lounges across the UK.  You see all of the reviews here.

I flew to Helsinki last week to test drive the new Airbus A350, of which more soon.  All of my flights from Terminal 3 in the last few years have been on Emirates, where we would head directly to the Emirates lounge.  As you could board directly from there, there was little incentive to check out the other options.

For my Finnair flight, I was overrun with lounge options:

  • No1 Lounge (via Priority Pass)
  • Swissport (via Priority Pass)
  • Cathay Pacific (the ‘official’ Finnair lounge)
  • British Airways (a oneworld partner of Finnair)
  • American Airlines (a oneworld partner of Finnair)

Being the indecisive type, I decided to try them all.  I will review them all over the next few days in the order in which I visited them.  First up, No1 Lounge.

No1 Lounges

No1 Lounge at London Heathrow Terminal 3

I like No1 lounges.  HfP reader Alan reviewed Edinburgh for me here.  I wrote a very positive piece about their Gatwick North lounge last year, and the new ‘sister’ facility MyLounge this year.  The new private Clubrooms in Gatwick South were covered here.

If I’m honest, the No1 Gatwick South lounge is a bit of a zoo but that is being replaced in February 2016 by a new state-of-the-art lounge in a different location.

The Heathrow Terminal 3 lounge can be accessed for cash, via Priority Pass (free with Amex Platinum, or you can buy one directly) or various other access schemes. It is not in Lounge Club, however.

The lounge also has a spa (paid) and a number of bedrooms (also paid) which you can use.  I didn’t visit either but the option is there if you want it.

I think you have to be a bit of a miserable sod not to find No1 lounges fun.  Terminal 3 has a games room:

No1 lounge Heathrow Terminal 3 review

It has a cinema:

No1 lounge Heathrow Terminal 3 review

It has silly pod chairs you can swing around in and pretend to be a James Bond villain:

No1 lounge Heathrow Terminal 3 review

It has a library, albeit with no books:

No1 lounge Heathrow Terminal 3 review

They will make you a ‘cooked to order’ fish finger sandwich (the first ‘cooked to order’ item on the menu is free, further items are £4 each):

No1 lounge Heathrow Terminal 3 review

There is a proper buffet and (not photographed) a full bar.  Most alcohol is free except for premium spirits, champagne and prosecco, which can be purchased for cash.  What I didn’t realise when I was there, as this was the first lounge I visited, is that the buffet compared exceptionally well to what the other lounges were offering in the 3pm to 5pm window – which was generally nothing.

No1 lounge Heathrow Terminal 3 review

The computers are new Macs.  There is a good selection of newspapers and magazines (note, BA and AA, that the lounge has magazines you might want to read as opposed to those paid for by the highest bidder).

No1 lounge Heathrow Terminal 3 review

I thoroughly recommend this lounge if you are flying out of Heathrow Terminal 3.  I would even be tempted to use it, given that I have a Priority Pass, instead of the British Airways lounge when flying BA.  I am getting ahead of myself, though, as my next stop after No1 Lounge Terminal 3 was the Swissport lounge immediately adjacent.  The Swissport review is here.

Travelling from Heathrow Terminal 3? Here are your lounge options ….

Heathrow’s Terminal 3 has one of the highest concentration of premium lounges of any terminal in the world.

Our overview of the best airline lounges at Heathrow Terminal 3 is here, or you can read individual reviews of all the lounges here:


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (26)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • James says:

    I’ve used that l

  • James says:

    I’ve used that lounge, it’s excellent. Has a nice vibe and as you showcased, good facilities. The spa isn’t bad either.

  • Paul Irving says:

    It’s not on the lounge pass list, so wasn’t aware it could be used!

    • Rob says:

      Ah, could have been my mistake. Thought I saw it on the board in the lounge but perhaps not ….

  • harry says:

    I use this lounge all the time, it’s great. Especially as T3 can become a morass of people at busy times such as Xmas, Easter, start of summer holidays, ie when we travel! The only issues I’ve seen have been:
    – occasional over-crowding & turning away people, you could get round this by pre-booking (for £5 I think);
    – some rooms (eg library & cinema) can be made unavailable when groups are expected, I think it is the lounge staff doing this to make sure they can sit together.

    Kids are welcome.

  • Frez says:

    Sorry, but are you sure about your statement: “The Heathrow Terminal 3 lounge can be accessed…via Lounge Club (2 free visits with Amex Gold) ”

    On the Lounge Club website only Swissport is listed for T3, and you didn’t mention this one as an option when replying to my comment on your recent review thread of Amex Gold.

  • Allan says:

    What is the deal with the magazines in the BA lounges? Are the publishers paying BA to put them there?

  • Andy says:

    Always impressed with no 1 lounges. Gatwick North has recently been extended and is having some other refurbishment completed. On my last visit to this lounge it was busy but the staff were making a noticeable effort to clean up tables ASAP – BA take note!

    There is a good range of snacking food available all day which is of decent quality and the complementary hot snack is a nice added bonus

    The avios.com £20 earn 750 avios deal is an excellent deal and I always use no 1 when flying from LGW, LHR T3 and EDI.

  • Gary says:

    If you have a tastecard or Gourmet Society card you can get 2-4-1 entry to the No1 lounge. We did that 2 weeks ago – 2 for £35. And you can get a free trial of these cards for a month (just be careful with Gourmet card – it’s subscription, so remember to cancel). I thought the lounge was good, the food was ok-ish, but it was a bit annoying that two areas were closed for ‘bookings’ (apparently, although no one came in during the 2 hours we were in there).

    • harry says:

      Yep but Andy’s version = £12.50 plus you get fast track for free

      • Andy says:

        Forgot about the premium security, the £20 avios deal is gaurenteed entry. Useful at LGW North when BA will be using the no 1 lounge.

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