Bits: £15 off £200 Opodo flight, new UK KLM destinations, Radisson & Park Inn Nordic sale

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• rams1981 says:

  25 Apr25 April 15:36

  My curve has not arrived yet and nor I have received an email to say it’s on its way. I have emailed them to say I want to downgrade to the £35 card But now wondering if I should just cancel the whole thing.

• Simmo says:

  25 Apr25 April 15:39

  Can’t spot anything that is too ripe for an easy resale.

  • harry says:

    25 Apr25 April 17:24

    I make it less than 0.3p if you don’t mind the hassle

    • harry says:

      25 Apr25 April 18:10

      …which means I can fly 4 of us out to our place in the sun for £148 off peak

• Pol says:

  25 Apr25 April 16:44

  My curve card arrived today. First transaction in sainsburys declined but charge showing on linked Amex. Not a great start.

  • Leo says:

    25 Apr25 April 17:17

    I got mine on Saturday – flash packaging I didn’t quite see the point of. I’ve not tried to use it yet. I only got it to make hitting spending targets on any new Amex I might apply for a bit easier – can still get £600 at ATM towards the Amex Gold for example.

    • harry says:

      25 Apr25 April 17:22

      You can (theoretically) get more than £600 @ Atm but you’ll pay through the nose after the first £200

      • Andrew* says:

        25 Apr25 April 18:24

        Worked in Tesco, worked at cash machine… So far so good…

      • Leo says:

        25 Apr25 April 18:49

        As in £200 pcm from ATM over 3 months period to hit Gold Amex target. No point paying the extra.

• Simon Spanswick says:

  25 Apr25 April 16:50

  Thanks for the tip on the Radisson/Park Inn sale, Rob. I’d booked the Hilton at CPH airport as part of an ex-EU summer trip to the West Coast with my son in July, but this deal has reduced the stay by about £60 in exchange for two stops on the Metro. Breakfast is included as well – although the hotel may not be quite as swish as the Hilton at CPH, for one night before our long haul flight it’ll be fine. And we’ve got £60 to spend on something else… Add that to the £30 I persuaded the AA to reduce my car insurance renewal by this morning and it’s turning into not a bad day.

• Alex says:

  25 Apr25 April 17:35

  I got my Curve card on Saturday. Used it a few times ok. Tried to book Virgin East Coast train tickets online for £18 and it was declined. Amex card charged twice. Used it on Sunday and was declined for £11 in supermarket but charged my Amex three times!! Phoned the helpline that is on the card in the presentation pack but this is only for blocking lost cards. Emailed the support team but all I got back was that they are very busy issuing cards.

  • Andrew* says:

    25 Apr25 April 18:38

    Email just out earlier about issues with card not present transactions

• harry says:

  25 Apr25 April 18:55

  Important Curve update: transaction declines
  This weekend we identified a bug with one of our partner systems that is causing declines on CNP (Card Not Present) transactions – when you try and use Curve online or over the phone. This is also leading to declines on spend that totals more than £200 in a day across all types of transactions.

  Our partner is working really hard to resolve the issue, but in the meantime, please do not use Curve for online or over the phone payments, and be aware that you may have issues with higher spend amounts.

  We’ve been assured a fix will be in place by Wednesday 27th April but will keep you updated. Please be reassured that any declines that have not been immediately refunded will be queried with the merchant directly. The refund will then be automatically processed – please note this can take the merchant up to two weeks to complete.

  We’re really sorry for any inconvenience caused – thank you for your patience as we work to resolve this.

  Thanks,
  Team Curve

  • harry says:

    25 Apr25 April 19:13

    I suggest you give the Curve people a couple months to sort out the teething problems, ie put the card in the drawer & use real Amex instead. This is a beta (except they forgot to tell you) so it looks very amateurish, painful – and no wonder Amex are running scared of being associated with these clueless start-ups.

    Might be worth using in 10 weeks’ time or so – especially for your Lidl shopping; and abroad if you don’t have Clarity.

    • David says:

      25 Apr25 April 19:31

      Harry the Lego Man

      It is not in beta (secondary testing) as Curve are charging for the card/product. Its arguably in gold or full production mode.

      Its a financial product and as you suggest will take a lot of time to establish itself within the security checks the financial world makes with plenty of likely false alarms.

      I’ve been using Curve Card for 10 weeks with varying success. But with over £3k of ATM withdrawls i’m willing to be patient and expect changes to the terms of use created by a fairly naive new company.

      You clearly have a dislike to Curve, maybe you could concentrate on commenting on those really useful lego purchases.

      • harry says:

        25 Apr25 April 19:45

        heh heh, I’ll shut up as posted too much today

        but your £3K of ATM withdrawals – nobody getting Curve from now on can do that, all you got was a quick 3000/ 6000 MR points & queered it for the later adopters (well done, that man! no particular problem with being selfish, egocentric & greedy – you’re our own Wolfman of the Waffles threads lol)

        So your positives are –
        – you screwed them for £3K @ ATM
        – they are naïve & might get better
        – varying success means sometimes it works but generally it doesn’t
        – you are patient

        I’ll go back to me Lego

        • whiskerxx says:

          25 Apr25 April 23:07

          …..as per most days….

  • Genghis says:

    25 Apr25 April 19:26

    I think the whole launch has been a bit of a shambles. I’ve decided to cancel my card now. I’ve lost confidence in the product as what is now offered is a completely different product to the one I signed up to (for use at ATM withdrawals abroad and to earn points).

    • harry says:

      25 Apr25 April 19:35

      You might as well wait a few days, they might make getting a refund of your card fee a lot easier – or even resolve a few issues.

      But I can’t see that it would NOW be that easy to justify £75 per annum – that implies switching £7500 of spend onto a 1 point/£ Amex card, where you couldn’t otherwise use Amex. Or saving 3% in overseas fees, I guess.

      • Liz says:

        25 Apr25 April 21:04

        It’s a one off fee of £75 not annual

• Johnnycl says:

  25 Apr25 April 21:34

  OT – IHG hve just released the latest points break list (less than inspiring for Europe unfortunately).

• Andy says:

  25 Apr25 April 21:42

  Good point about KLM, my father lives up by Loch Lomond and uses KLM from Glasgow the majority of the time as the transfer at AMS is much easier than LHR. KLM now serve an impressive number of regional airports in the UK, for more than BA. This is one of the arguments for a 3rd runway at LHR.

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