Get 10% off Emirates flights via HSBC

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• Sideshow Bob says:

  25 May25 May 03:57

  OT: haven’t seen any mention of the soon to be launched Tesco premium credit card in any hfp articles yet.

  “For the Premium Credit Card you collect 1 Clubcard point for every £1 spent (£1 minimum) in Tesco and 1 point for every £4 spent (£4 minimum) outside Tesco in each purchase transaction.”

  …in return for £150 annual fee. So this answers what is Tesco’s response to the new cap

  • @mkcol says:

    25 May25 May 04:02

    You need to bide your time 😉

  • Peter K says:

    25 May25 May 11:03

    Jumped the gun just an article or two too early! 🙂

• Vince says:

  25 May25 May 05:20

  In December I bought a significant number of these packages and by April 16′ I was still missing 40,000 Avois.

  Over 30 emails to Groupon and months of patience. Their general reply email “we are looking into it,……pls. give another 15 days”. Groupon utterly useless

  Solution: give it a couple of weeks, if the Avios still haven’t posted, private message the Iberia Facebook page. The will likely ask you for, date of purchase, your Iberia number and the codes for each voucher. Someone else tried this and it also worked for me.

  Hope it works for you!

  • harry says:

    25 May25 May 06:50

    What was worrying in the recent ‘repeat’ promotion was that either IB or Groupon (can’t remember which) changed the T&Cs to say they would not enter into correspondence about any problems arising. Unbelievable.

    So you would have been well advised to pay through PayPal, who have an absolutely excellent problem resolution process, online so easy, and very quick to give you back your money. Or else just be quick to start chargeback once your patence runs out.

  • Mikeact says:

    25 May25 May 06:52

    Thanks, this for me, has been worse than the Curve debacle!
    My purchase went through fine, my wife’s. ….nothing. Many emails to Groupon es resulting in a patronising ‘be patient ‘attitude. It’s now been what, 4/5 weeks?
    I know it’s not going to break the bank ( mine), but annoying all the same.

• Anon says:

  25 May25 May 05:49

  Any mention of thee BA buy Avios offer?

  • Rob says:

    25 May25 May 07:06

    I added it into the article on the Iberia Avios deal yesterday.

• Andrew Stock says:

  25 May25 May 08:20

  The Starbucks amex offer, my take on it was:

  Spend £3 and get £1back, and you can do this 5 times to get the max £5 back.

  • TimS says:

    25 May25 May 09:15

    But what if you spend £6 in one visit? Do you get £2 back or is each visit capped at £1?

    And is it a one-time only use? ie do you have to spend £15 in your first visit to get the full value?

    The T&Cs aren’t clear.

    • The_Real_A says:

      25 May25 May 09:52

      No AMEX offers all work the same way. They are per transaction, so you would receive £1 back for any transaction over £3. And you can make up to 5 transactions.

      • TimS says:

        25 May25 May 10:20

        As Raffles says, the wording of this offer is ambiguous.

        The T&Cs state “a £1 statement credit for EACH £3 of spend” (my emphasis) which implies that a £15 spend in one visit would trigger the maximum £5 back.

        They probably MEANT the offer to be £1 back per £3+ visit for up to 5 visits but the wording is not explicit.

        • Nick says:

          25 May25 May 12:03

          With respect, it’s not ambiguous at all.

          The use of the word “each”, implies, quite clearly to me, something that is ‘separate’.

          Therefore it would clearly require five separate purchases of £3+ to get the full £5 credit.

          🙂

        • loiclh says:

          25 May25 May 14:16

          Just tried it: two separate transactions of £1.89 each (one this morning, the other 10 min ago). Just received an email from Amex saying that I had redeemed my Starbucks offer.

        • Rob says:

          25 May25 May 17:21

          You see, it is confusing because there is no indication that should happen!

        • harry says:

          25 May25 May 14:26

          so it’s cumulative & doesn’t rely on a single transaction over £3

          might not mean you can do 1x £15 top up, though

        • Bruce says:

          25 May25 May 15:03

          I needed to put money on my Starbucks app anyway, so I topped up £10 three times. Got three different offer redemption emails. If it counted multiple £3s within a purchase, I should’ve only received two.

        • Bruce says:

          25 May25 May 15:06

          …by the way, £10 is the minimu top up using the app but I think the minimum is £5 on the website if you can be bothered.

  • Paul Quinn says:

    25 May25 May 16:12

    If you happen to live in Northern Ireland, Starbucks does Not accept Amex. (The NI stores are owned by an Irish franchise – so I was told)

• harry says:

  25 May25 May 08:31

  O/T interesting poll on MSE about flight compo http://www.moneysavingexpert.com/poll/30-07-2013/flight-compensation-july2013

  For BA we get:
  British Airways (3807 votes)
  I won – the airline just paid up 1326 votes (35%)
  I won – but I had to fight (eg, appealed to the CAA/other body) 162 votes (4%)
  I lost – but I didn’t appeal to the CAA/other body 483 votes (13%)
  I lost – after appeal to the CAA/other body 76 votes (2%)
  It’s still ongoing 1760 votes (46%)

  It means that out of the total resolved cases (2047), BA paid compo in 73% of the claims.

  More data for other airlines in the poll.

• J w says:

  25 May25 May 09:05

  I had similar problems. I first approached Groupon and Iberia but both failed to credit the avios. I then lodged a complaint with the European consumer protection centre. The avios bought were eventually credited 4 months after I redeemed the Groupon.

• Alexey says:

  25 May25 May 09:15

  Had problem with Iberia/Groupon … basically I redeemed 5 vouchers but only 2 were posted and only 2 marked as redeemed … I ‘spoke’ via only chat on groupon … they suggested to let them redeem them for me i.e. gave my iberia number … which worked fine this time

  So from my experience … online chat is the best option for customer support

  • serena says:

    25 May25 May 11:45

    Groupon/Iberia

    Folks – whatever vibes you’ve all collectively sent out have worked, as since this morning my Groupon avios have been credited without my actually needing to put in place the chasing actions that have been suggested to me.

    No sign yet of the bonus purchase avios, although I did receive emails at the time confirming that I’d get these. Anyway – the bulk of the issue has been sorted. Thanks so much.

    Raffles and his readers are a brilliant group of people! Thanks all.
    Serena

    • serena says:

      2 Jun2 June 10:49

      I’ve looked again today at my Avios balance on Iberia and the points that WERE there on the 25 May are no longer visible, although I do have 96 of the “bonus” avios for the Groupon purchase, although not the full amount (as I placed 5 separate transactions). So back to square 1 – wish that I had taken a screen shot!

      Will follow up on your suggestions. Serena

• Nick says:

  25 May25 May 09:24

  Bought only one Groupon, it didn’t go through, Groupon were useless. Gave up and did a dispute through PayPal and got my money back.

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