A Holiday Inn attempts bribery to gain positive reviews

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• Ken says:

  28 Jun28 June 09:27

  I booked a hotel in Kampala on Booking.com earlier this year. After I had checked in Booking.com sent me an email asking how the check-in went. I indicated it was fine. Next morning at breakfast, the receptionist approached me to thank me for my fantastic review. I didn’t know what she was talking about until I remembered the smiley face I’d clicked on in Booking.com’s email. I was a bit concerned that they were aware of this so soon and could identify me. If I’d given them a bad check-in review who knows what would have gone in my breakfast. Poisoning is common in Uganda, I’m told!!

  • Peter K says:

    28 Jun28 June 21:30

    I booked a hotel for a week’s holiday in the Algarve via Expedia. Had the same type of email asking for a review of check-in the day after I arrived. I did not give it as was suspicious that it would be given straight to the hotel staff…seems I was right to do so!

    RE: TA. I’ve always found my trip advisor reviews have been published. Good, bad and downright ugly!

• ElectroGoblin says:

  29 Jun29 June 22:38

  I think that none of these surveys are anonimous. I gave a poor rating on the satisfaction survey after my stay at Mercure Randburg (South Africa) just following the link received, not entering my email anywhere, and next day I was emailed by property manager to excuse themselves (but no points offered).

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