British Airways announces its in-flight service cuts for August ….

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• darrenf says:

  23 Jul23 July 05:35

  I thought access to the arrivals lounge is based on status or cabin, and the cards are not invitations but rather just a map?

  • Rob says:

    23 Jul23 July 09:28

    Correct, but if you don’t know it exists ….

  • John says:

    23 Jul23 July 10:26

    I’ve never received an “invitation” in the 10 or so times I’ve been eligible. I only knew about it because I wondered why there was a sign pointing to a lounge landside in T5 and looked it up on FT.

• Stu R says:

  23 Jul23 July 05:36

  The race to the bottom continues ; frankly unbelievable given their annual results!

  I hate British Airways! You only need to read the countless complaints they receive via Twitter, then see their endless spew of platitudes as responses to get a feel for their arrogance.

  I’d describe them as a ‘necessary evil’ …. but I really wish they weren’t.

• Nick says:

  23 Jul23 July 05:57

  I’ll bet that the penny pinchers at head office just love it when one of their suggestions is taken up by senior management!

  Indeed, the race to the bottom continues!

  BA, the M & S of airline companies!

  • Amit says:

    23 Jul23 July 06:12

    Woh – what’s wrong with M&S?

    • Nick says:

      24 Jul24 July 06:09

      Just to explain my post, IMHO BA, like M&S, have lost their way in their particular markets and don’t know where to position their product(s) compared with their competitors. M&S joined the ‘race to the bottom’ several years ago now, selling lower quality (than before) goods, pretty much identical to their much cheaper rivals, but still asking premium prices. They now seem to be in some form of ‘no man’s (women’s) land’. I see BA in a similar light currently.

  • Steve says:

    23 Jul23 July 06:29

    I would fly M&S Air! However I now avoid travelling BA whenever there’s a practical alternative.

  • Danksy says:

    23 Jul23 July 07:58

    The reality with a falling GBP is that they’re probably absorbing a lot of additional cost – these are minor changes IMHO and don’t really impact the average traveller. I must have flown 100 times in the last couple of years and have never used an arrivals lounge

    • Oyster says:

      23 Jul23 July 10:41

      Good grief.
      Thin end of the wedge.
      Death by a thousand cuts.

      You’re alright Jack for now, but wait till they cut something important to you.

• Jhk says:

  23 Jul23 July 06:26

  How is This possible. They did not informed me direct. Booked 3 first class tickets This Year and. IT must be the New COO of BA. He came from a discounts airline vueling. also only tricks This airline and 2 k pounds have take more than 6 months TO pay Us back. This Person i do not trust. Also how is iT possible TO put HIM in charge. I am not a Great fan of KLM but what you see they did the last 3 years and yes ALL up service up Good prices TO fly. Better buss.class sets than Ba.

  HOw Can we stop This New chief at Ba??? When we read ALL About Ba how bad and down ALL is going than he should show his face. No, Nice get his bonus and leave soon. Who did the Dutch managers left Ba . Must also be a reason??? Can somebody Tell me This??? MR Post had a Good name what we heard from the Ba people!! And respect!! But did the board kicked HIM Out ???

  • Mark Priest says:

    23 Jul23 July 11:12

    As soon as be pass the 28 day legal requirement to process and pay a refund. TAKE THEM TO COURT!

• Paul says:

  23 Jul23 July 06:29

  The vuelingisation of BA continues unabated but to to be fair the decline of this once great airline pretty much mirrors that of the country itself.

  • Anon says:

    23 Jul23 July 06:38

    Crikey. So how does Virgin fair with the Evolution of our nation?

    #VeryBritishProblems

• Luca says:

  23 Jul23 July 06:37

  I have gone from gold to silver and headed to Bronze. The status chasing has gone from me and this has partly been fuelled by a desire to try other airlines not just for being better value but also cheaper.

  While the ME3 and even AA make efforts to improve their service, BA thinks is best to cut service. An unbelievable arrogance and an opposition to increased UK capacity.

  • Luca says:

    23 Jul23 July 07:34

    I meant better value and better products

• Tom C says:

  23 Jul23 July 07:04

  I wonder what is seemed a successful trial of a salad? If their onboard death count stays static?

  • Ian says:

    23 Jul23 July 07:38

    “You don’t make friends with salad” – Homer Simpson

    • James Alexander says:

      23 Jul23 July 09:11

      Salad? Salad is what Food eats!

      • zsalya says:

        23 Jul23 July 10:50

        Brilliant – thank you for that.
        I always used to say it is what rabbits eat.

  • Nathan says:

    23 Jul23 July 08:30

    Haha

  • Lady London says:

    24 Jul24 July 06:56

    Their successful trial is if everyone takes the salad. Well they might take it because it’s thrown at them without choice, but how many will you see uneaten?

• Ian says:

  23 Jul23 July 07:37

  If people eat more salad they will lose weight, thereby reducing fuel costs. Genius!

  • Stressed says:

    23 Jul23 July 07:46

    Except by that point they’ll have experienced the BA cost cutting and move to other airlines – so it’s BA competitors that’ll benefit form the fuel savings…

  • zsalya says:

    23 Jul23 July 12:53

    I agree that no choice is ridiculous.
    But standardising to the same choice between two or three is not unreasonable.
    Or make it standard for CW (but not First) to choose (more than 24 hours!) online in advance.
    If you don’t make such a choice then you get the default salad.

    Frankly I think the food tries to deny that it is limited by being in the air, and so fails, but at high cost.
    It would be much better to think what will can be done well in those circumstances and do it well, at lower cost.
    How can one possibly serve decent hot cooked meat with those oven facilities?
    So do All-day breakfast, cold smoked salmon, cold prawns, risottos, pizza etc

    • harry says:

      23 Jul23 July 13:38

      here’s a wee trick for you

      break your fork by pushing that bit of ‘fixing’ plastic the wrong way – rendering inoperable your fork for veggie meal option

      the trolley dolly agent will sooner give you a second meal than go looking for another fork

      bingo – 2 x beans & peas salads

      then your daughter mosies up with a third one lol

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