New BA and oneworld arrivals lounge opens in Heathrow Terminal 3

The American Airlines arrivals lounge in Heathrow Terminal 3 has reopened after a five month refurbishment.  Whilst AA branded, this is also the arrivals lounge used by British Airways long haul flights into Terminal 3 as well as all Qantas and Cathay Pacific flights.

The lounge features an impressive 29 shower suites, stocked with C.O. Bigelow toiletries.  A valet service is also available to help with clothes pressing.

It is, interestingly, the only American Airlines arrivals lounge anywhere in the world.

American Airlines Heathrow Arrivals Lounge t3

The catering has been outsourced to Rhubarb, best know for event catering at outlets such as the Royal Albert Hall.  According to the AA publicity:

Now offering champagne and Bucks Fizz

Upgrading the breakfast buffet to include made to order smoothies and omelets, pastries, pancakes and porridge

Features a new a la carte menu option

Introducing a lunch service including a buffet, artisan breads, a British cheese board and seasonal dishes

New buffet options will be offered every four weeks, and the a la carte menu will change every three weeks

American Airlines Heathrow Arrivals Lounge t3 2

Access rules are NOT the same as for airside lounges.

In order to get access, you will need to have arrived on a First or Business Class ticket on a oneworld airline or have British Airways Gold status or a oneworld equivalent.  A British Airways Silver card will not do the job unfortunately.

The lounge will be open from 5am to 3.30pm.

American Airlines Heathrow Arrivals Lounge t3 3

Next up is the reopening of the Cathay Pacific airside lounge in Terminal 3 which is now expected in very early September.  Accessible to British Airways status card holders, this will be managed by Plaza Premium following the refurbishment.  The new year will see the impressive new Qantas lounge which I wrote about here.  Both of these will make a pleasant change to the British Airways Terminal 3 lounges.

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  1. Looks nice! I assume it’s landslide? If so, there no reason why passengers arriving at other terminals couldn’t use it, is there? Given the even earlier closing of BA’s arrival lounge, this could be a great option for flights that land very late morning.

    • Location and eligibility criteria here –

      Agree looks like a much nicer option for those with a long layover who want a decent shower.

      In general AA in-flight product is good but personally I’d take AA westbound then BA eastbound from US so that you have EU261 protection – AA will do nothing to help in case of delay! (from personal experience)

  2. Do you know if BA Golds can guest someone into the arrivals lounge?

  3. Semi-O/T: have a couple of Amex gold card lounge passes burning a hole in my pocket (nearing expiry date). Flying from T3 in September to Miami. I recently saw my only T3 lounge option (Swiss air) was closing 1st Sept. Any suggestions on where else could use them or am I out of options for departure? Could I use them on return arrival for anything? (We’re using the wife”s passes for Miami departure).

    • No other T3 departure options with your lounge passes. Cheapest & best alternative remains the £20 No1 Traveller deal from with 750 Avios returned to you (=£12.50)

      • Covering that again tomorrow. Dragonpass Telegraph deal back too.

        • Still £16.50? Can’t see it so I’ll await your report!

          £16.50 would be a very fair price if you’re a bit of a glugger – and if it gives you confirmed entry to (say) No1 or another decent lounge, you’d feel very happy you were getting your money’s worth, enough to persuade me to leave home early :)

        • Do we need to purchase the paper on a certain day for a code?

  4. So if you’re flying from terminal 3 with BA (club or first) can you use any of these lounges? I’ve never really considered this as an option before!

  5. This looks really good. When we came back into T5 last October the arrivals lounge was a bit worn especially the toilets.
    Next June we are going T5 to Seattle but coming back form Vancouver to T3. This lounge will nicely end the flight in F on an A380.

  6. RogerWilco says:

    AY also uses T3 – are pax arriving in C with OWE status eligible?

  7. Is it bigger than the old lounge? It really wasn’t “all that” beforehand.

    • JamesLHR says:

      Yes, it has been extended using space from the previously enormous Qantas offices.

      • Glad it is bigger. The seating area shown is where the dining tables used to be, the largest part of the old lounge. Considering my best use of the old lounge was a shower and a fry up after an overnight flight I hope there is a new dining area..

  8. Popped in for literally 5 minutes today whilst waiting for my uber as happened to be on an aa inbound. It’s quite small but a nice space and breakfast looked good (my sausage and smoothie were both great). The champagne for the Buck’s Fizz was Moët but couldn’t stomach one! Unlike the other arrivals lounges its to the right as you exit and signage isn’t that clea

    • hmmm is it worth exiting to use?

      I’m arriving from JFK next week and going to dublin 2 hours later…. worth exiting to try, or just stick to galleries?

      • If you have UK/EEA passport or registered traveller then it may be faster to enter the UK anyway, then just don’t forget where you are and leave enough time to go through security…

      • I’d just stick with galleries especially as you’ve got to change terminal. Not worth all the hassle for a proper cooked breakfast vs a bacon roll!

  9. I believe the access rules are a lot stricter than that. Per this American Airlines page OW Emerald only gets you in if flying AA or BA not Cathay, Qantas or Finnair – need to be upfront if flying on those airlines.

  10. O/T flying from CDG T2E tomorrow, is it linked to the other 2 terminals so I can use my priority pass for lounges in 2A and 2D? Thanks.

  11. I’m landing tomorrow on BA246 in to terminal 5. Can anyone let me know if they’ve had any difficultly getting in to the lounge after changing terminals. I have 4 hours to kill before my meeting in the city and would love to freshen up. Cheers,

  12. Jeremy Holden says:

    Customers who can access the lounge when arriving on a same-day flight:*

    ◾First, Business Class, oneworld®EmeraldSM and British Airways Premier customers on long-haul international flights marketed and operated by British Airways.

    ◾First and Business Class customers on long-haul international flights marketed and operated by Qantas, or marketed by British Airways and operated by Qantas, or marketed by Qantas and operated by British Airways.

    ◾First and Business Class customers on long-haul international flights marketed and operated by Cathay Pacific.

    What is a British Airways premier customer?