Club Carlson (Radisson, Park Inn, Park Plaza) still offering status matches

Club Carlson, the Radisson Blu / Park Inn / Park Plaza programme, launched a status match programme back in June which is still running.

If you have elite status with another hotel group, it is worth taking a look at this.  It will only take a few minutes and it may come in handy.

Status will, presumably, run until February 2017.  Note that Carlson only seems to match accounts once, ever, so if you have ever done this before you cannot do it again – at least on the same account.

Carlson is only matching to its middle and bottom tiers, which are Gold and Silver.  If you have an American Express Platinum card you will already have Club Carlson Gold status so there is nothing here for you.

There is one little ‘quirk’ with Radisson hotels which makes having status worthwhile.

Most Radisson hotels have something called a ‘Business’ room, outlined on their website here.  This has a defined set of benefits which are pretty good:

  • Free breakfast
  • Daily newspaper
  • Nespresso machines with an assortment of coffees
  • Free pay TV movies
  • Lifestyle magazines
  • Fluffy bathrobe & slippers

In my relatively modest experience, you have a decent chance of being upgraded to a ‘Business’ room at a Radisson if you have Gold status.  (Some readers disagreed with me when I wrote this back in June, but it my experience it has worked well.  It seems to be hotel-dependent.)  This means that you are getting a good number of extra benefits.  Note that this is not a guaranteed upgrade though.

Radisson also an exellent weekend promotion for elite members.  If you are Gold, you can book ‘241’ or ‘442’ packages on cash rates over the weekends at selected hotels in Europe, the Middle East and Africa – I explained this deal here.

This can lead to genuine savings.  I remember once combining a 241 with an upgrade to a Business room which meant that, for the cost of one night in a basic room, I got two nights with all of the extra benefits above including breakfast.

Full details of how to get your match are given here.

Club Carlson for hotel page

This is what you need to send them:

“Your full name

Club Carlson membership number

Name of other frequent guest program

Membership number and tier level of the other frequent guest program

Copy of your membership card from the other frequent guest program (PDF or JPG files only)

The email address and other details can be found here.

Matches appear to be processed promptly.  Full details of Club Carlson tier benefits can be found here.  As a Silver member you will receive:

  • Complimentary room upgrades, upon availability
  • 15% point bonus on all Eligible Stays
  • 10% discount on food and beverage purchases at participating in-hotel restaurants
  • Early check-in or late checkout
  • Access to an Elite Member Services line

…. which isn’t much but better than nothing!  The stated Gold benefits are:

  • Complimentary room upgrades, upon availability
  • 35% point bonus on all Eligible Stays
  • 15% discount on food and beverage purchases at participating in-hotel restaurants
  • Early check-in or late checkout
  • Access to an Elite Member Services line
  • In-room welcome gift

and, in practice, I’ve generally found the upgrades reliable at Radisson properties, albeit off a low base.  I even managed to get my appalling initial room at The May Fair upgraded to something decent when I reminded the staff that I had status.

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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  1. I’m a Club Carlson Gold member via my Amex Platinum and use these benefits all the time.

    I have never not been upgraded to a Business Class room at a Rad Blu, sometimes (rarely) they forget to do it proactively and you have to ask but they do honour it if there is availability.

    I also frequently make use of the 241 and 442 offers. These are available across the brands but not all hotels make this rates available.

    We are often able to combine these benefits and will often get two nights in a nice Rad Blu Business Class room for £79… Once you consider the free breakfasts, 2x bottles of beer, 2x bottles of wine, 2x newspapers, access to a nice pool, sauna, gym and the stash of points you get (especially when there is a 2x or 3x promo on) it almost feels like we are being paid to stay at the hotel.

    It won’t last forever but we’ll enjoy while it lasts.

    • Philip, is the upgrade to business room available across all brands? I was unsure if Rob was being general or specific in referring to radits on in this context.

  2. It’s also worth noting that in July of this year, the following was working (no reason why it should have stopped)…

    You can jump to Club Carlson Gold, WITHOUT status in another chain, and without any stay requirement.

    • thanks will give it a go…

    • I didn’t see anything anywhere in this ‘travel hack’ that it was required to have an AMEX account. I followed the steps as described and didn’t get the upgrade within three days of creating a new account. I then sent the followup email as advised. The reply eventually came back: ‘the status change should come from American Express once everything has been processed on their end.’

  3. Looking for Marriot Status Match if you have any ideas?

  4. Hilton matched my gold IHG status in July (until October 2016) but have since emailed to extend it March 2017

  5. Carlson matched my Accor Gold to Carlson Silver only and explained that this is their equivalent.

    At Radisson Blue they were reluctant to upgrade the room saying that they normally don’t do that for silver members but eventually did upgrade.

  6. The link to the match details does not work, it says:

    This page can’t be displayed
    •Make sure the web address is correct.
    •Look for the page with your search engine.
    •Refresh the page in a few minutes.

  7. OT, but hotel promo related: I am looking to book a few rooms in the first week of January 2017 but I see all the current promos for bookings finish either during, or at the end of, December. Is there usually a rough date when promos for the start of January begin?

    • Some chains, like IHG, tend to leave a 1-2 week gap. Hilton tend to go back to back. No guaranteed pattern though.

      • Thanks Raffles. Presumably thats for the dates in which you stay, what about the booking window? Leaving it till end of Dec seems to be cutting it a bit fine! Or is it just a popular time for the hotels and so they tend not to run promotions for that time of year?

        • Apart from Accor, the other chains generally don’t care when you book. Hilton never does. IHG rarely does although part of Accelerate last time (an app booking bonus) did require you to have booked after the start of the promo.

          If you’re not booking Accor I wouldn’t be too worried.

  8. I got gold via amex platinum in July which presumably expires February 2017 although I cannot see expiry date on my account. What happens if I use this to book a 241 or 442 for a date beyond expiry of my gold status? Thanks.

  9. Question – I have Club Carlson gold expiring in Feb next year , but want to book 2-4-1 for March … What will happen ? Any ‘surprises’ like not honoring the rate as I will not have gold by the time of check in ? Or should be fine ?

  10. the_real_a says:

    I always get upgraded to a business room (ask for a coffee machine in the comments to hotel), but NEVER get a free breakfast.

  11. Did Club Carlson went recently through some kind of devaluation? I was about to book 3 point redemption stays today and I realised, that all of them cost 50% more points than they cost last week….not good

  12. I stayed at the Park in Sofia on a 442 in June and got upgraded to a business room with breakfast. 4 nights for Eu106 plus about Eu8 in city taxes. Very nice hotel, but seemed to be quite under populated. One night a coach load of tourists turned up and one night about 8 Chinese nationals checked in. Other than that, I barely saw or heard more than a handful of people, apart from a family in the pool.

  13. Noisy Scotsman says:

    Thanks again for the helpful insights Raffles. Sent off requisite details against my HHonors Diamond status this morning – and was surprised to receive confirmation of status match (valid for for 5-6 months) by 6.30pm. Good work Club Carlson!