My review of BA’s Jet and Air lounges at Vienna International Airport

British Airways, or their selected third party, lounges in Europe are generally unexciting and I wasn’t expecting to find anything to write about in Vienna.  However, it turned out that I had access to a number of different and decent lounges and so I thought it was worth a comparison.

If you haven’t been to Vienna International Airport before, the airport is slightly confusing.  Unlike most other airports there is no security check of yourself or your hand baggage until you go to your gate.

Once you’ve checked in and dropped your hold luggage, you scan your boarding pass and immediately find yourself in the duty free area. Relax & Proceed is what the Austrians call this.  To be honest, I was more stressed than relaxed about the possible security implications here but clearly the airport is happy with the arrangement.

Click on any image to expand:


There is no British Airways lounge at Vienna International Airport and I was initially told to use the Jet lounge. It’s located between the duty free area and passport control, at the far back in this picture.

The Jet lounge is also part of Priority Pass and Lounge Club if you do not have British Airways status and are in Euro Traveller.

At the check in desk I was told that there is another lounge I can use after passport control – the Air lounge. I decided to stay at the Jet lounge for a bit and then make my way to the Air lounge.

(What I wasn’t told at the time, probably because of my gate allocation, is that there is actually a 3rd lounge – the Sky lounge – after passport control, by the G gates.  This is also accessible by British Airways ticket holders.)


The Jet lounge is quite big with lots of tables and chairs.


The lounge had various soft drinks, wine, mixers and beer.


My flight was at 7pm and the food selection was a mix of afternoon tea and dinner. There was a pasta dish, a bread selection, cake, vegetable sticks and different dips.


There was a shelf with salty and savoury snacks as well as two different wines.


This is the second room in the Jet lounge with a work space area to the left.



The Jet lounge had a good food an drink selection and lots of tables and chairs. It wasn’t busy when I was in the lounge but the fact that there are two rooms (with food and drinks in both) probably helps during busier times.

Air Lounge

Once you go through passport control – but before security which is at the gate – the Air lounge is to your right.  As with Jet, this lounge is also a Priority Pass and Lounge Club member.

The food and drink selection was exactly the same as in the Jet lounge.


My Instagram-worthy picture that I forgot to Instagram ….


The layout of the Air lounge is a bit odd. It’s basically a long hallway with some kind of string curtains to create the impression of small booths.


One thing I haven’t seen in a lounge before was the smoking booth.


20 minutes before my gate was closing I left the lounge and finally passed through security. I was told that I was cutting it short, but in the end I had to wait another 10 minutes at the gate until boarding.


The Jet and Air Lounges are great places – by European independent lounge standards – to kill some time before a flight from Vienna. I preferred the Jet lounge as it is bigger and has better sitting arrangements. The Air lounge was rather busy and I only got a bar stool to sit on.  I recommend staying at the Jet lounge and then grabbing another drink at the Air lounge before heading to the gate.

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  1. I used the Air lounge before an Air China flight in J. It was heaving, the aircon was struggling, and the offerings were ordinary. The security at gate then forced us to line up with everyone else – no business or fastrack line, and it took about half an hour as everyone was already lined up before we joined. SIN shows how to do security at the gate properly.

  2. Last time I was on OS VIE-LHR there was central security, has something changed?

    • OS / star alliance has central security, ba and co don’t.
      Both lounges are pretty much the same in terms of food and drinks (same company), I liked the air lounge a bit more due to the view, jet felt a bit dark and hidden. Though I second the ac problems!

    • The Star Alliance terminal has centralised security. The terminal from which BA departs does not.

  3. Copenhagen airport has a smoking booth in the lounge. The guy next to me must have used it half a dozen times in less than an hour.

  4. Chris Sutter says:

    VIE is roughly divided into a new Star Alliance terminal (which has central security), and an old “everything else” terminal. But even in the old terminal, all gates now have central security except for a handful of the non-Schengen airbridge gates (D01-D09).

    If you are “lucky” enough to depart on BA from a bus gate, there is a central security check for those gates – however there is almost nothing (and no lounge) behind security, so it’s not worth heading down early.

  5. I used the Air lounge when I was flying from Vienna on OS (I also checked in at the CAT check in art the station). I thought it was great and really relaxing – but saying that it wasn’t full. The hot food was really good. I don’t think your pics do it justice to be honest. I found the smoking booth a bit odd too but it didn’t “leak” so clearly did it’s job. I thought Vienna airport was great – but then I wasn’t connecting to Bangkok like half the plane who due to delay had about 5 minutes to make their connection.

  6. OT – Airport Parking – Amex + Avios e-Store via HolidayExtras….

    Trying to use holidayextra offer with my Amex card and Avios eStore which currently gives 5 Avios per £1 spend at holidayextra.
    Does anyone know how can I combine clicking via Avios eStore (or BA Gate 365) and using Amex for payment? Amex offer suggest that one has to click via dedicated link.
    It seems Avios eStore (or BA Gate 365) seems to go to a separate website booking page (platform) rather than standard holidayextra wesbite.
    I will be using official airport car-park to retain my keys.

    Also welcome if anyone has better alternative for LGW parking.
    I know JustPark has some options but better airport connectivity and timing is important.
    Flying out via North Terminal but returning at South, so want to use South Terminal carpark.

    • When I booked LGW parking about a month ago I completely forgot about the Amex holidayextras offer even though I’d already saved it to my card. I clicked through from the Gate365 portal and picked up the avios, then a day later received an email from Amex telling me that my holidayextras offer had tracked correctly, which was a pleasant surprise. Both avios and statement credit are now on my account so it definitely worked for me, but YMMV. It might be worth clicking on the holidayextras link from your Amex account to pick up the cookie before booking through Gate365.

      In the past I’ve used the type websites for LGW parking. Even with the extra cost of taxis etc. it usually works out cheaper but depending on how far away from the terminal you park, transfers can take significantly longer.

    • Depends how much you want to keep the keys! Leaving the keys with somebody else is cheaper…try the MSE link for a 15% discount on Meet & Greet service from Maple Manor, South Terminal short stay is the drop off & collection point
      £87 for 14 days

      Plus you would definitely get the 15% from Amex, just take your MSE/ HEX booking to payment then drop it into the dedicated Amex link for HEX – the price stays the same (=you got your discount from MSE link) & you’ll get a success email from Amex even before you get the confirmation email from HEX.

      Just Valet Parking Meet & Greet is cheaper (£72 for 2 weeks) but their drop off point is North Terminal – seems they’ll let you pick it up either terminal so might work for you

  7. The pictures are quite small. Is there a way to make them clickable and zoom in?