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I lose out with MBNA’s replacement for Diamond Club

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Letters started to land on doormats yesterday from MBNA explaining what rewards scheme would apply to ex-bmi Diamond Club credit cards now that the Avios scheme has closed.

Interestingly, MBNA has decided to make different offers to different people.  It isn’t yet clear if they are doing this based on the card type you used to hold OR the amount of money MBNA made from you in the past.  It seems to be the latter.

There are at least three different variants:

Some people are told they will get no rewards

Some people who held the Mastercard are being offered an eye-wateringly good 0.75% cashback on all future spend (details here) on what will now be a free card

Some people who held the Amex and Visa combination are being offered 1% back on the American Express and 0.5% back on the Visa (details here) on what will now be a free card

What did I get?

Nothing.

My Diamond Club will be converted to an MBNA credit card.  This card will carry no rewards or cashback at all.

What is interesting about this decision is my ‘history’ with Diamond Club.  I am responsible for probably the biggest single transaction ever made on a bmi Diamond Club credit card.

Despite this, I have paid a grand total of £0 interest on the cards over the last decade.

So, why have I been given a card with no rewards?  Have I historically spent too much?  Have I paid too little interest?  I imagine I will never know.

For the rest of you – or at least those of you who did not also receive the ‘no rewards’ card – there is a substantial arbitrage available here if you are self-employed or have any other reason to pay tax to HMRC.

Let’s take VAT payments for sole traders.  The credit card fee is 0.38%.  Because it is a business expense, the net fee for most people is nearer to 0.25%.  Giving you 0.75% cashback represents a decent profit.

Even on your personal tax payments, where you cannot write off the card fee as a business expense, you will make a margin of 0.37% which is worth having.

Anyone who receives the 0.75% cashback Mastercard deal should consider themselves lucky and should be thinking carefully about why they may want to use a rewards Visa or Mastercard instead.

I am not yet sure what I should do.  I am tempted by the Lufthansa Miles & More card, purely as a way of getting Lufthansa First Class redemptions.  I may not qualify for the sign-up bonus as I have had the card before, but I would get a 33% bonus on my spending for 6 months.  That would make 1 mile per £1 on their Visa card.

I also qualify for the HSBC Premier World Elite Mastercard as I have the current account – I used to work for HSBC once and lifetime Premier came as a perk – which pays 1 Avios per £1.  There is a £195 fee but the sign-up bonus offsets this in Year 1.


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Comments (122)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • James67 says:

    I am absolutely delighted with an offer I have received from mbna and it arrived by secure message! I have not yet received any letter through the post. I’ve been a customer with them since I was 18 and I think I have held every airline card they have excepting Luffthansa.

  • Mark says:

    1% cash back on AMEX, 0.5% on VISA for me. I currently have the bog standard, free MBNA card and have probably spent a total of about 10k on it over the 3yrs I’ve had it.

    There system for allocating the cash back perk seems completely random!

    • Volker says:

      Yes, that is the impression I am getting from the comments so far. My free AMEX/Visa double will be replaced with the no frills (no rewards) VISA. In the past few years, I spent between 1 and 4K every month, will look elsewhere now.

    • Andrew says:

      That’s the one I got, and I was quite happy with it.

      Now that I’ve discovered that a lot of other HfP readers and MBNA customers didn’t get one… I’m absolutely thrilled!

      Assessment of shopping & card use…

      I put around £10,000 on it every year – about 95% of which is on Amex.
      I use it in the USA for 2 weeks a year, yes there are better deals but I find MBNA’s text-messaging security systems convenient and reassuring.
      I don’t pay any interest around 8 months of the year, delayed expenses payments and retail enticements account ahead of a bonus accounts for the rest.

      I’ve also got an M&S and JLP card – but they aren’t worth using outside their respective stores and if the Tesco Avios offer on Gift Cards continues, then clearly I’m far better off buying gift cards and getting 1p back on Amex spend and Avios…

      My Barclaycard at 9.9% APR with regular 0% on purchase deals is what I use to buy annual products like House and Car insurance – the rate is substantially less than what most insurers take on monthly payments.

      • Yuff says:

        Gloat, why don’t you 😉
        I never had the card anyway 🙁
        HSBC Avios bonus posts with the transfer.
        I transferred 50k on Wednesday/Thursday, 75k in our HHA account this morning 😉
        Going to wait and see if an Etihad transfer bonus turns up before the end of the offer, otherwise I’ll transfer the remaining balances to Avios.

  • Hugh says:

    if i was a conspiracy theorist, i’d say they seem to have gotten the readership list for HfP and just given us the no frills basic card 🙂

    • Rob says:

      HFP readers in general pay no interest and spend a lot ….. bad news for MBNA. I had a beer with a reader last night who does £40k per month (has his own business) on cards.

      • Yuff says:

        Don’t we all spend that just on gift cards 😉

      • HAM76 says:

        I’ve a small business and 15K is easy to do, even in Germany where I can’t pay taxes, utilities or salaries by credit card. Some of my payments are in foreign currencies. Transferwise has been great for this, because only charge a 0.4% fee for using a credit card. Alas, they just announced to increase the credit card fee to 1.7% for business cards. So two more month to generate status miles with my airberlin card. I should have switched earlier from Barclay’s.

  • Kipto says:

    “”GOTTEN”” !! Correct grammar please. This is not an American blog.

  • ThinkSquare says:

    No rewards for me either.

    I do have an offer of MBNA Priceless Experiences. Henceforth to be known as “Worthless”

  • EvilGazebo says:

    I wonder whether the logic for no offer vs cash back offer is whether you hold other MBNA reward cards. e.g. I have the VS White, VS Black and AA cards. So logically OK would just switch spend to those (in reality I put all spend through the VS Black already). Whereas they would lose biz from those that only hold the bmi card so they are trying to retain. Is my theory undermined by other readers card holding patterns?

    • Rob says:

      I only have the BMI card, so they will lose my business entirely unless I get a Lufthansa card.

      • EvilGazebo says:

        Scrub that theory then. And my spend on the bmi card has been close to zero since they dropped the earning rate. So they aren’t trying to incentivise me to start spending. And can’t imagine people on here maintain interest incurring balances that they would want to retain. Odd.

    • ADS says:

      I wondered whether having other MBNA cards reduced your chance of getting a decent card.

      I too received my letter this morning with the “worthless” card – i’ve hold the United Airlines cards with them, so I wonder if they’re trying to push me to use them?

      I just phoned them up to ask why I got given the “worthless” offer – after quite a wait whilst the CS person found out, i was told that the “credit team decided” after looking at the “statistics on each account” … and that there was no point trying to speak to the credit team (whose working hours she didn’t know) as they never change their decision !

      i will be cancelling this card after i’ve transferred my points and paid off the balance – i has another credit card that i’ve had for years, so i don’t need to keep the history.

  • Rob says:

    True. I do always mention this to people who email me to ask about card churning. Keeping one card open, long term, gives lenders a huge amount of confidence in you.

    • Yuff says:

      Should you reduce the credit limits on those cards?
      Amex were starting to increase our limits and I asked them to reduce them a couple of years ago, but they have started to increase them again.

    • Andrew says:

      Just make sure it’s the right brand of card to keep open long-term.

      Where credit goes for manual sanctioning and review, some brands are more conducive than others.

      It’s a shame really, the brands that describe themselves as “good for building credit” tend to red-flag with people like me.

      • Genghis says:

        Could you please give us some examples

        • Andrew says:

          Red-flags?

          Well, just google search for “credit cards for bad credit history” and all but the Supermarket Bank that appears on the first page would red-flag for me.

          • Callum says:

            Who is “someone like you” – an underwriter or just a random person? If the former then when did they start getting access to who the creditors are (except those who post in a full copy of their credit report on appeal)?

            I also can’t see why they’d “red flag” anyone anyway… You can surely see from the original credit search whether they have a bad or nonexistent credit history (pretty much the only reason to have those cards), so how does learning the brand names help? It just sounds like brand snobbery to me – not a trait I’d hope to find in someone who’s supposedly educated well enough to be making these decisions!

    • RIccati says:

      Keeping one current and one credit account a very long term, is indeed hugely helpful.

      I have a case study when early this year I had to cancel a Barclaycard of 11+ years running due to their “one card rule” — the rule has now been reversed in Sep 2016 — I have not opened any account with Barclaycard since.

      I experienced no detriment in applying for the credit cards including ones from AMEX.

  • Irish lad says:

    Definitely seems to be a theme.. I have put a lot through my card over the years but paid in full every month. No rewards in my offer!

    • Genghis says:

      Perhaps how much you have earned MBNA over the years is the yardstick? Got our annual statement through the other day. We paid MBNA about £3 (£2.49 cash fee and some interest) when I was testing out some MS opportunities earlier this year. Other than that, they’ve had nothing from us over the years. We were offered the basic no rewards Visa.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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