Avios tells HfP: ‘Readers WILL get their 15,000 Avios Amex bonus’

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• RussellH says:

  26 Nov26 November 10:05

  I have long wondered what the significance of the Member since date might be.

  I have a number of different Amex cards in my drawer:

  1. Supplementary BA Amex card (member since 01) on my partner’s BA Amex. She got the 15 000 Avios on my birthday:-)

  2. Lloyds Bank Avios Amex (member since 07)

  3. MBNA Miles + More Amex (member since 08)

  4. MBNA Virgin Atlantic Amex (member since 16)

  5. Genuine Amex cards all with member since 15.

  Only Amex seem to actually keep (and now apparently, actually use) a meaningful membership record

  • NFH says:

    2 Dec2 December 10:02

    I can tell you one significance of the Member Since date. Five years ago, I used Amex’s “Global Card Transfer” to get a US-issued card on the strength of my history with Amex UK. I already had a US bank account registered to a US address but have never lived in the US and have no intention of doing so. My UK cards’ Member Since date of 95 was copied to my new US card. In the US, this is the account opening date that Amex reports to credit reference agencies. So I now have a credit history in the US going back to 1995, despite having never lived there!

• RussellH says:

  26 Nov26 November 10:16

  Another case of still missing Avios is the Sunday Times Travel magazine promotion.

  My partner + I both made gift subscriptions, with our own BA Exec Club numbers on. When complaining about lack of Avios at the end of October, the told both of us that the names and numbers did not match. All I can think of is that they tried to match the name of the person receiving the magazine, not the person paying.

  I finally got an e-mail on 7 Nov saying that I would get the Avios within 14 – 21 days – which is next Monday at the latest.

  I can see another complaint coming up, and can forsee the answer: 14-21 working days.

  I used to think that computer systems worked over weekends, but discovered a month ago that some of Amex’s systems do not. I had problems adding a new Amex card to my account; CS told me it would not work over the weekend and I had to wait until Monday!

• Richard says:

  26 Nov26 November 10:33

  OT – does anyone know how long it takes from virgin mbna statement being issued to when points are posted to your flying club account? Opened a new card recently and concerned the points aren’t there 3 days after first statement being issued and might have gone missing due to flying club account number changes.

  • roberto says:

    26 Nov26 November 10:42

    Normally it’s a couple of days however as you’re probably aware virgin have given everybody new flying club numbers and have announced that points will be delayed this month. No timescales were offered but I guess you won’t be wait too long.

    • Richard says:

      26 Nov26 November 11:18

      Thanks, will give it a while before chasing them up then

  • Alan says:

    26 Nov26 November 10:54

    They used to be over by the time the statement was issued, but still waiting for my most recent points too (due just after the number changes).

• Alex says:

  26 Nov26 November 12:04

  OT- just for off the phone to the lovely people at Amex customer service Brighton to finally upgrade my gold card to platinum And they are offering 15000 bonus MR points for £1000 spend in first 3 months! As its Christmas this’ll be easy!
  Thanks to HFP and some patience got lots of points!

  • the real harry says:

    26 Nov26 November 17:50

    good outcome, might try that 🙂

  • Johnnycl says:

    26 Nov26 November 18:46

    Nice. Would be interested to know if the £450 fee hits via this route?

    • the real harry says:

      26 Nov26 November 18:54

      of course it would hit, pro rata

      • the real harry says:

        26 Nov26 November 18:56

        you’re probably thinking that other glitch

        but no chance on this one

        • Johnnycl says:

          26 Nov26 November 20:59

          Indeed that’s what I was thinking of…..my 1yr PRG anniversary has just passed and the 10k posted this week but I’ve just missed the boat for the ‘free’ link method. I wouldn’t get enough value out of Platinum to justify the fee so will probably just keep the Gold.

• bryan says:

  26 Nov26 November 15:03

  OT: Anyway of finding out the avios member number my Lloyds Avios card is posting to? Last time i had this card they created a whole new avios account for me and I had to get them merged.

  • mark2 says:

    26 Nov26 November 16:06

    I am sure that when they did that to me they sent me an email containing the number.
    I kept the extra account by the way to get extra e-Rewards and Rewards for Thoughts accounts (sad I know but some extra Avios etc. with little effort).

  • the real harry says:

    26 Nov26 November 17:49

    just ask them on Live Chat & you’ll get your answer & a solution in 5 mins

• the real harry says:

  26 Nov26 November 17:52

  O/T any updates on whether people got the £100 credit on the Amex Naked Wines deal?

  time is running out for us to double dip…

  • Nick M says:

    26 Nov26 November 19:09

    The charge has now hit my account and the offer is showing as “redeemed” – so will be very surprised if the credit isn’t posted early next week

• Toby says:

  26 Nov26 November 20:41

  OT: [and late]
  https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=99313ShopSmall

  The enrolment page for Shop Small says 1x£5 for every £10 spent. Does this mean a change from the previous format or will a £100 spend trigger a £50 bonus?

  OR – is it poorly worded terms and conditions do you think?

  • Johnnycl says:

    26 Nov26 November 21:01

    Pretty sure it is the same format as LY, so max of £5 per establishment/card.

  • mark2 says:

    26 Nov26 November 22:19

    Definitely once per card per shop, but supplementary cards can be registered except MBNA which have the same number. Not too late to get supplementaries before 3rd.
    I find that most small shops are happy, or at least prepared, to spread purchases across multiple cards. I have got three or four lined up to use all cards (double figures).

  • the real harry says:

    27 Nov27 November 08:24

    you are right though – exceptionally poorly worded: ‘One £5 statement credit will be rewarded, per merchant, for every £10 spent in a single transaction.’

• Mikeact says:

  29 Nov29 November 17:48

  Back to the subject matter, amongst all the annoying hijacked OT’s.

  Not one of my three Amex cards shows any Member since date,but they’ve been live for donkey’s years.

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