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Review: the new Club Aspire lounge at London Heathrow Airport Terminal 3

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This is my review of the new Club Aspire lounge in London Heathrow Airport’s Terminal 3.

This is part of our series of reviews of airport lounges across the UK.  You can see all of the reviews here.

Most of the excitement in the airport lounge world this month has been over the excellent new Cathay Pacific First and Business Class lounges in Heathrow Terminal 3.  Here is our Cathay Pacific Heathrow lounge review based on the press preview day.  I also popped in on Thursday morning to take a look for myself – and it is impressive.

My main target on Thursday was elsewhere though.  At the end of October, the unlamented Swissport lounge in Terminal 3 closed.  This was a dog, frankly, as I reviewed here.

Swissport hasn’t even bothered trying to renovate its facility (hopefully No 1 Lounges will expand into the empty space).  Instead, Swissport and Collinson Group have come together to build a new lounge under their Club Aspire brand.

The good news is that this lounge participates in Priority Pass (buy one here, or get two free with American Express Platinum) and Lounge Club (two free one-visit passes come with the free American Express Preferred Rewards Gold).  Many Head for Points readers will therefore be able to get in for free.  You can also buy day passes from Lounge Pass here.

Club Aspire has done a good job with this lounge.  The space is not huge but it has been used more successfully than in the Terminal 5 facility.

Where is the Club Aspire lounge in Heathrow Terminal 3?

Club Aspire is on the main lounge ‘drag’ in Terminal 3.  Historically you would have turned right when entering the lounge corridor for the old Swissport facility, as well as BA and No 1 Lounges.  You now turn left, past the Cathay Pacific lounge.  Aspire is on the right, halfway between the Cathay and Emirates lounge pavilions.

Click on any of the pictures to enlarge:

Review Club Aspire lounge Heathrow Terminal 3

As you enter, the bliss spa is to the right (more on that later) and the main lounge on the left.

Review Club Aspire lounge Heathrow Terminal 3

What you have is a large open space with two main central communal tables.  The entrance is on the right at the back.  What isn’t clear from this picture is that the buffet is set a few feet in front of the bar behind it.  (Apologies for the low light but it was 8am when I took these pictures.)

Along the left is some sofa-style seating with a view out to the tarmac:

Review Club Aspire lounge Heathrow Terminal 3

with some more seating to the right.

At the back of the lounge are two separate areas.  There is a ‘Quiet Area’:

Review Club Aspire lounge Heathrow Terminal 3

…. and ‘Rest Pods’, which are free-to-use day beds in a low light area.  There is an amusing disclaimer outside saying that Aspire is not responsible if you fall asleep and miss your flight …..

Review Club Aspire lounge Heathrow Terminal 3

There was a decent breakfast buffet available featuring the usual hot and cold suspects, for example:

Review Club Aspire lounge Heathrow Terminal 3

…. plus cereal, fruit etc.

There is also premium paid food available later in the day which requires 20-30 minutes preparation time.  Dishes include butternut squash and goats cheese risotto (£5.99) and a burger with sweet potato fries (£5.99).  ‘Wine Flight’ tasting selections – three different wines for £10-£13 – are also available.

Talking of drink, there is a full bar but, given the early hour, I didn’t try it out.

Review Club Aspire lounge Heathrow Terminal 3

One final note …. this lounge has LOTS of power sockets.  They are everywhere.

The spa at Club Aspire

….. was not open at 8am.

Review Club Aspire lounge Heathrow Terminal 3

The spa has a range of express 20 minute and luxury 40 minute treatments.  These are mainly priced at £20 and £40 respectively which, given the bliss branding, seems reasonable.

Note that, whilst the lounge has two showers, they are charged at £15 for a 30 minute slot.

Club Aspire Heathrow Terminal 3 on video.

Here is a short video of my Club Aspire visit.  If you can’t see it below, you can watch it via our YouTube channel here.

Conclusion

Aspire has done an excellent job with the Club Aspire lounge in Terminal 3.  As long as it doesn’t get too busy, you will find it a perfectly pleasant place to pass a couple of hours.

The No1 Lounge in Terminal 3 is also very good – and far larger than Club Aspire.  Heathrow, and indeed Gatwick (once the terminal switch chaos is over) passengers are lucky so have so many superior third party lounges available to them.

You can buy passes for the Club Aspire lounge in Terminal 3 here.

Travelling from Heathrow Terminal 3? Here are your lounge options ….

Heathrow’s Terminal 3 has one of the highest concentration of premium lounges of any terminal in the world.

Our overview of the best airline lounges at Heathrow Terminal 3 is here, or you can read individual reviews of all the lounges here:


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2024)

Here are the four options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,300 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here. You can apply here.

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

If you have a small business, consider American Express Business Platinum instead.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A huge bonus, but only available to HSBC Premier clients Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (23)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Kim says:

    I’m pretty sure that I read about this lounge having electrical problems when it first opened well they are still having them! I was at the lounge last Monday morning looking forward to a nice breakfast before our flight only to find the power off. They did offer to bring out some hot food from the kitchen which proved to be a bread roll with some bacon and scrambled egg….not good. Settled for room temp yoghurt instead. The electrician came and fixed the problem but if this is ongoing it’s worth bearing in mind.

  • Roger says:

    Any recommendation for which lounge to use at LGW north terminal.
    Flying out next saturday. Have two free visits to use thanks to Amex GC.
    As a family two kids will have to pay.

    • Rob says:

      With BA still in No 1, everything likely to be heaving except for Aspire (which is not taking BA pax).

    • Genghis says:

      No 1 has been not too busy last few times I’ve used it on PP flying EZY on Sun mornings

    • Mark LLL says:

      If lounges rammed full at LGW North, I nip across the road to Costa in Premier Inn. Usually plenty of seating. Premier have a monitor with flight info.

      Use Android Pay five times in December and get a 3 pounds Costa gift card.

  • Cate says:

    No1 lounge is very nice but if they have the blinds down you won’t get sweeping views of the apron. I can recommend their mac n’ cheese with truffle oil.

  • Wembleygal says:

    Do you think that the Swissport managed lounges will be running during the strike?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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