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Review: the British Airways Terraces Lounge at Berlin Tegel Airport

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This is my review of the British Airways Terraces lounge at Berlin Tegel Airport.

After having spent two weeks in Germany it was time for me to fly back from Berlin to London. It was my first ever flight out of Tegel having only arrived there before on my airberlin flight from New York last summer.

What I can say is:  Tegel isn’t fun and it is rather confusing.

It took us (my flatmate came to Berlin for New Years Eve) approximately 30 minutes to figure out where to find the BA check in desk and bag drop – with very little help from the airport staff – just to find that out that it wasn’t yet open.

Once the bag drop opened we found a very inefficient process of checking people in and sending bags off.  My Silver card didn’t help as the ‘Priority’ Lane was even slower.  Once we finally got our bags dropped off it took us another 15 minutes to find the BA Terraces lounge – it is landside, back by the main entrance and upstairs next to Starbucks.

We got there in the end though:

british-airways-terraces-lounge-berlin-tegel-review-elevator

What is inside the British Airways lounge at Berlin Tegel?

With Brandenburg Airport meant to have been open years ago, airlines have been unwilling to invest in Tegel and it shows here.  The British Airways Terraces lounge is nothing exciting, although it certainly isn’t the worst BA outstation lounge.  It’s basically one big room with different sitting areas separated by shelves.

british-airways-terraces-lounge-berlin-tegel-review-reception

There was a bar in the middle of the room with a selection of four different red wines, two white wines and Rotkaeppchen Sekt. There was also a decent range of gin, rum, vodka etc.

british-airways-terraces-lounge-berlin-tegel-review-bar

In one corner of the lounge was a small separate quiet room with view over the main entrance hall of Tegel airport.

british-airways-terraces-lounge-berlin-tegel-review-quiet-room

The coffee machine with biscuits and a wardrobe for coats was at the other end of the lounge.

british-airways-terraces-lounge-berlin-tegel-review-coffee

The centrepiece of the British Airways Terraces lounge at Berlin Tegel Airport is this stone bench with flower pot.  Looking at the comments to my Instagram photo, the flowers are a recent addition.

british-airways-terraces-lounge-berlin-tegel-review-flowers

The lounge also had a work area with desk, lamps and plugs.

british-airways-terraces-lounge-berlin-tegel-review-workspace

This was the magazine selection with English and German titles.

british-airways-terraces-lounge-berlin-tegel-review-magazines

There were English and German newspapers:

british-airways-terraces-lounge-berlin-tegel-review-newspaper

The lounge doesn’t have its own bathrooms and you have to use the ones next to the Starbucks.  These are opposite the lounge but about a two and a half minute walk away (half a flight of stairs down, half a flight up, to the right, along the corridor, through the door and to the left!).

To give you a better impression, here is a short YouTube video of the British Airways Terraces Lounge at Berlin Tegel Airport (you can subscribe to our YouTube channel via this page – this is the same link to visit if the video does not appear below).

Conclusion

The British Airways Terraces lounge at Berlin Tegel Airport is not overwhelming and I don’t recommend getting to the airport too early if you can avoid it.

One thing that is especially annoying is the distance you have to walk from the main hall to the bag drop and then back to the lounge – just to retrace your route when it’s time for boarding. The fact that the toilets are outside the lounge is also slightly frustrating and time consuming.

The food selection in the evening was a bit underwhelming with a couple of sandwiches, fruits and bags of crisps.  The wine was very good and the wifi connection was decent.  All in all I found the lounge perfectly OK for a snack and a drink but a bit too depressing to want to spend more than half an hour there.


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Comments (64)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Tina says:

    I visited Berlin last year and sat next to a Berliner on the flight out.

    He described TXL as an embarrassment to Germany

    • Jimbo says:

      Tegel is a gem of an airport! Car door to gate in a matter of minutes! The embarrassment to Germany is the process of building the new airport, although the Brits have egg all over their face too with their most recent new airport in St Helena…

      • Craig Vassie says:

        Spot on! If you know where everything is at TXL, then its a lovely airport to use, but I completely understand Anika’s frustration as a first timer. The BA Lounge is a bit of a let down, and is a six or seven minute walk from the non-Schengen gates that BA has to use. (think back to BEA and German domestic flights) The staff aren’t that great – kind of institutionalised a bit!
        Overall, TXL is STILL one of our favourite European airports. Its the only European capital where you can be at (say) the Intercontinental in just over half an hour after landing! Can’t say I’m looking forward to the move to Schonefeld (sorry – Brandenberg!) FYI the lack of a direct train connection isn’t that much of a bind – its a five minute bus ride to the U Bahn with a bus every few minutes. Taxis are plentiful and cheap.

        • John says:

          TXL is the LCY of Berlin. Very speedy to depart and arrive but experience is a bit meh. And you can certainly be at the IC London O2 half an hour after landing.

          In summer there was an article in Berlin’s equivalent of the “Metro” newspaper saying 89% of Berliners want TXL to stay open, in the unlikely scenario that BER also opens.

          • Will says:

            I know what your saying about LCY to the O2, but try stepping off the plane at LHR then getting to the O2 🙂

  • Kwisstan says:

    I use the toilets direct below the lounge. They are accessible from the elevator in your photograph, but I use the stairs as it is quicker. They are closer than the Starbucks ones and easier to find

  • Neil says:

    Thumbs down Anika!

    Tegel is a gem of a airport and it will be a sad day when it closes.

  • Richard says:

    When I tried to use the lounge (booked on Finnair flight and BA silver card) they wouldn’t let me into the BA lounge saying that with non-BA flights only gold card holders are admitted. Saying that this isn’t how one world lounge access works didn’t hold any sway and we had some sandwiches outside in the car park. Later BA said that silver card holders are allowed in such circumstances and I got some avios as compensation.
    The overcrowded airport with poor public transport connections (no train) is a good reason to avoid visiting Berlin, the contrast with the new wing at Munich airport couldn’t be more different.

    • Save East Coast Rewards says:

      Oh come on! I was in MUC recently and you either have an expensive taxi ride into town or a slow stopping train! Much rather TXL with a taxi within minutes of arrival that gets you into town cheaply!

      For transport TXL is pretty much LCY pre-DLR (but taxis cheaper than London) vs LHR pre-HEX.

      If BER ever opens TXL should remain open as a convenient option to serve those who are willing to pay a little more for convenience.

      I do agree it has been somewhat neglected since 2012 though.

  • Jason Hindle says:

    I was about to suggest that at least it’s not Hannover, but then I spotted the bit about the landslide lounge…

    • John says:

      That’s because in the main terminal each gate (or pair of gates) has its own airside area. Great for arriving 20 minutes before your flight (HBO), not so great if you want to spend 3 hours and eat a free gourmet meal

      • Jimbo says:

        No different to Prague, or Singapore, or other airports that scan bags at the gate and hold you in a pen. It’s just that it only takes a matter of minutes at Tegel to get to the pen after you’ve been dropped off.

  • Simon says:

    Airport wise I can’t imagine Tegel can be worse than Schonefeld.

  • Mark newstart! says:

    O/T Thinking of booking the Lounge at Glasgow Airport is it any good? Any info would be useful.
    Thanks Mark

    • Roy says:

      Nice lounge for an hour or so. Good selection of sandwiches in the early evening I was there. Wines and spirits etc. Café type seating area as well as comfy lounge area and a small ‘snug’ tucked away in the corner.

    • Al says:

      Don’t bother, save your money. It’s uninteresting with a poor food selection. You’re better saving your £25 and eating in one of the restaurants.

    • Sam says:

      Agree with AI. Bland lounge and food isn’t good. It’s fine for a short sit down but if you want decent food better spend the money elsewhere.

  • Guesswho2000 says:

    I’m sure it’s not as bad as the old AMS lounge though! The new one at AMS is a big improvement, but nothing mind blowing. It was still a maze of wooden walkways when I was last there, about a year ago IIRC.

    • Rob says:

      Aspire next door is a bit better than the AMS BA lounge.

      • daftboy says:

        I wouldn’t agree with that one – found BA lounge to be generally a bit more polished than the Aspire. Food is basic in both lounges so I think it’s a wash on that front, and the only difference on drinks was Heineken on tap in Aspire.

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