Review of the No 1 Lounge, Birmingham Airport

This is our review of No 1 Lounge at Birmingham Airport.

A few weeks ago we asked for your help in completing our collection of UK airport lounge reviews, which you can find on the ‘Favourites’ page here. HFP generally does not accept third-party reviews. There is zero chance of Rob or myself making it to most of the missing UK lounges, however, so we were happy to take some help here.

We currently have reviews of:

Heathrow: Club Millesime T5 Arrivals, British Airways Concorde Room T5, British Airways Galleries First T5, British Airways T5 Arrivals, Aspire T5, Plaza Premium T4, Etihad T4, SkyTeam T4, Qatar Airways T4, Cathay Pacific T3 (and video and video), American Airlines T3, British Airways Galleries T3, Club Aspire T3, Emirates T3, No 1 Lounges T3, Virgin Atlantic T3, Aer Lingus T2, Plaza Premium T2, Plaza Premium T2 #2, Plaza Premium T2 Arrivals, Lufthansa T2, Air Canada T2, United Airlines Business and First T2, Singapore Airlines T2 Gatwick: No 1 Traveller North, My Lounge North, My Lounge North #2, No 1 Lounges South, No 1 Lounges Clubrooms South London City: First Class / Private Jet Terminal (and a video) London Luton: Aspire London Stansted: Escape London Southend: SkyLife Belfast: British Airways   Bristol: AspirePlus Edinburgh: No 1 Lounges, British Airways, Aspire Leeds Bradford: Yorkshire Premier Liverpool: Aspire Lounge

(We’re not looking for further volunteers at the moment as a few people have offered to write pieces. Once those are in we will do a list of all the remaining gaps.)

Reader Rob kindly sent in some photographs and a brief review of the No 1 Lounge at Birmingham Airport:

The No 1 Lounge is located in the main departures terminal in Birmingham airport, directly opposite the exit from the security area. It’s well signposted and tucked away from the hustle and bustle of the main restaurant area.

Check in is within the lounge itself and they welcome customers flying in Business or Premium Classes with Aer Lingus, AA, Brussels Airlines, Eurowings, IcelandAir, Monarch, Qatar Airways, Thomson Premium Club, Turkish Airlines, Turkmenistan Airlines and United.

no 1 lounge birmingham airport 1

If you’re a Caxton FX, Diners Club, Dragonpass, Hi-Life Diners Club, or Priority Pass customer, you’re also welcome, subject to space being available.  It is also part of Lounge Club, which means that you can use your two free Amex Gold lounge passes here.

You can buy lounge access at reception or via their website in advance for £26, subject to availability. Due to their affiliation with package holiday airlines, the No 1 Lounge can get quite busy during peak seasons but there is good seating availability at most times.

If you want to guarantee your entry and hold membership with the schemes above, you can prebook your stay on the No 1 website for £5. The dress code is smart casual and there is a 3 hour, rarely enforced, time limit.

no 1 lounge birmingham airport review 2

The lounge itself is chic in design, with a large dining area with ample room for couples and larger groups to sit and relax whilst enjoying the pleasant food offering of salads, fruit, cakes and tray bakes.

The staffed bar is well stocked with a number of premium spirits and wines, although if you’re after the fizzy stuff then you’ll have to purchase it yourself! There are also bean to cup tea and coffee machines, as well as post mix soft drinks machines.

no 1 lounge birminghamr review 3

As you progress inside the lounge the room opens up to host a large mezzanine floor for group seating, as well as plush seating with coffee tables. There is a business centre with PCs and various televisions with BBC News showing; as well as a small nook serving as a meeting area.

no 1 lounge birmingham airport review 4

Conclusion

The lounge is extremely well staffed, with regular table clearances taking place and you never really have to wait too long to get served (usually less than a minute).

There is a “Complimentary Menu” on offer as can be seen in the picture. The food is of reasonable quality (I chose the Mac & Cheese and it was pretty tasty) and rotates on a quarterly basis. It’s one dish per person but if you’re still peckish you can purchase further dishes at the bar.

At Breakfast time, the salad table is replaced by a selection of continental breakfast items such as fruit salad, cereals and croissants.

The only issue with this lounge is that the bathrooms are located outside the lounge and are a short stroll from the lounge. Further to this, it was almost uncomfortably hot in the lounge on my last visit which may have been due to the large window facing the boarding gates.”

Thanks Rob.  If you want to pre-book your visit to the No 1 Lounge at Birmingham, you can book on their website here.

(Want to earn more Avios?  Click here to visit our home page for the latest articles on earning and spending your Avios points and click here to see how to earn more Avios from current offers and promotions.)

Get freebies and discounts at Gatwick via the myGatwick website
Even more things you need to know about the BA Amex 2-4-1 voucher!
About Head for Points

We help business and leisure travellers maximise their Avios, frequent flyer miles and hotel loyalty points. Visit every day for three new articles or sign up for our FREE emails via this page or the box to your right.

Comments

  1. I was in this lounge on my way back from Iran in October 2016. I found it to be, well, better than a hole in a wall. Got extremely crowded before flight to US. It was fine after I found me a table. Did I say it was busy and felt cramped?

  2. I was in this lounge end of December as it is used for Qatar Airways Business customers .
    It was so busy that we could not get a table .
    There was a queue at the bar
    Didn’t feel the same as an airline lounge
    We left early didn’t enjoy the experience .

    • the real harry1 says:

      end of December :)

      as in: the airport’s busiest time of year – having said that, No1s seem to be a victim of their own success and as commercial operations they will be wanting to operate close to capacity

      OP – nice review

  3. Booked this for my parents at the end of November 2016, it was their first lounge visit, they weren’t impressed at all, dirty carpets, too many people…kinda sounds like a pub, will avoid this one for sure.

  4. Slightly O/T does anyone know if they currentlky serve hot breakfast in the BA EDI lounge?

    http://www.headforpoints.com/2013/12/18/ba-launches-its-new-galleries-lounge-at-edinburgh-with-photos/

    • Well there’s hot porridge, but that’s your lot! Cereal, fruit, yoghurt, croissant, pain au chocolat and not vastly more TBH! Hot bacon rolls in the Aspire Lounge next door though if you’ve got PP – and in the No 1 Lounge (and they normally leave from the gates near it).

      • Planning on using one of the Edi lounges in a couple of weeks (7 am arrival)- which one is best ? Is it an ongoing issue re over crowding or is there an issue re accessing via the lounge club (Amex rewards)

        • Never seen anyone turned away for overcrowding at EDI lounges.

          No 1 gen quieter in my experience, has slightly more hot food available. Turn right when you get out of security/shopping to get to it. Aspire is round to the left after security, just past the BA lounge. I still quite like it, they normally have soup, sandwiches, etc. on offer later in the day, bacon rolls and porridge in the morning. I used to visit them quite a bit with their old LoungeMiles scheme.

          If I’ve ended up arriving too early I have occasionally lounge-hopped and done all 3 (incl BA lounge)!! 😀

          If you’re pushed for time then perhaps check which gate you’re due to be leaving from and go to the one nearest there.

  5. I’ve used this lounge about 6 times now using my Lounge Club card, oh and Amex has not taken one payment out as of yet.
    Been refused entry twice when I was told that they were over crowded and not allowing walkins. Both times were about 6 pm when most flights had gone for the day and there were at most 20 people in there.

    • the real harry1 says:

      that bug on LC has been reported elsewhere, I tried it @ Xmas in Plaza Premium T3 but got charged correctly so it must be luck of the draw (or is it specific to No1?) Similarly (perhaps) people have cancelled Plat but PP (sometimes) still works fine until year end. You have to be born lucky, maybe.

  6. No1 Lounge at Gatwick gets more like a Wetherspoons pub by the day. Large piles of glasses stacked on the bar, queues for drinks, no free tables, clientele.

  7. Bookable via avios.com for £22.50 (used to be £20) plus you get 750 avios, done this a few times. You also get free priority security which at busy times is a real bonus

    https://no1lounges.com/avios

  8. I actually used this once at BHX and never did again…

    As a PP customer I go to the Aspire lounge, to the left after departures. I’ve never been refused entry, and never seen it full (but tended to be be Sunday evenings for me).

    Aspire has less in the way of food, but is a self serve bar. My problem with the Number 1 lounge was the bar was either completely unstaffed for long periods, or had a queue. Never had more than 10 seconds delay getting a drink at the Aspire one.

    The food in Number 1 was ok, but I’d rather eat real food from the BK, or buy a sandwich for a quid from boots to supplement my inevitable buy on board experience of flybe.

  9. I’m not a fan of No1 Lounges, I’d rather have a good food spread and not have to order one dish from a menu

  10. Aspire Lounge….It was dire on my previous several visits flying LH Business.
    Can’t wait for the review. At least at BHX you can help yourself to drinks unlike MAN were its restricted by some grumpy bar person. (If they happen to be there and not on walkabout)
    I would never pay to get in either of them. Just saying 😉

  11. TGLoyalty says:

    Strange never had any issues once I’m actually in the lounge did get turned away once as it was too busy but the Aspire is a decent lounge too

    • Interested to what food was on offer during your visits at BHX?
      Admit it is better at BHX.
      In MAN i witnessed the cleaning up guy tip a glass of tomato juice back into the jug!
      Complaint by email only got a standard response.
      Lots of holidaymakers were asking if any food would be available only to be told they ran out of Bacon and to apply by email for a refund.

  12. And I wonder how you gain access to the mezzanine level. There is a purple rope across it, DYKWIA
    https://www.youtube.com/watch?v=3CNmrUMS5FQ