This is my review of the Sala Lounge Cap Des Falco at Ibiza Airport. It followed my review trip to the Gran Hotel Montesol in Ibiza (Hilton’s Curio Collection) which you can read here. My next stop was to be Madrid.
If you find yourself at the airport in Ibiza in Winter, there is one sign you will see a lot:
Unfortunately the F*** Me I’m Famous Lounge (officially the “airport lounge club in conjunction with DJs Cathy and David Guetta, which includes a cocktail bar, dance floor and chill out area“) was also shut. I made my way to the only other lounge at Ibiza airport – only to be turned away.
I entered the Sala Lounge Cap Des Falco, showed my boarding pass (business class) and asked if I could use this lounge. The lady said no as I didn’t have an Iberia Gold card and started to explain that this lounge was only for Iberia Gold card holders as the lounge was so new. Not even BA Gold would be accepted. Ehm, ok…
After checking the website where I was reassured that a Business Class tickets WAS going to get me in, I went back to ask why she turned me away. Her explanation was that she thought I didn’t have a Gold Card and she didn’t know I was flying Business Class – telling her AND showing her my boarding pass had not convinced her?
If you don’t have the right credentials, the airport website says that you can buy a lounge pass via the Aena app for €20.10 or pay €28.70 at the counter. Not that I would have paid this, but it would have been nice to at least be informed about this option. You cannot get in with a Priority Pass or Lounge Club card either. (EDIT: the lounge joined Priority Pass in February 2017).
Anyway, I did get in in the end and here is what I found:
First of all the lounge was empty. There were two people in the lounge and only two more came a bit later during my visit.
To be fair the design is quite nice and simple (and screams for red wine stains – probably the reason why there was no red wine to be found in the lounge).
Considering the size of the airport there were enough seats, however I assume that the lounge will get pretty busy once the summer party season starts.
The food selection was rather disappointing. There were two lonely bread rolls on a shelf on the counter
and a couple of sandwiches and salads in the fridge.
The salad was ok-ish. The coffee was good.
This was the magazine and newspaper selection with Spanish and English titles.
What can I say? Last time I was at Ibiza airport in winter I had three hours to kill and no lounge access. As there was only one cafe airside open, it was a painful experience. At least this time I didn’t have to pay for water and coffee.
Having an ‘Iberia Gold Card Only’ policy sounds almost understandable when the airport gets busy during summer. The failure to accept any sort of British Airways card, even when flying on BA, is more likely down to BA’s refusal to pay – or I just wasn’t lucky with the person working in the lounge that day.
From the outside you get the impression of a classy lounge with decent drinks and food (hey, it’s a ‘VIP lounge’ after all). Once you get inside the only decent things are the armchairs.
Don’t get me wrong – any lounge is probably better than no lounge at all. However if you don’t get lounge access with your boarding pass or status, I wouldn’t recommend paying for it.
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