Review of the Executive Lounge at Cardiff Airport

This is our review of the Executive Lounge at Cardiff Airport.

A few weeks ago we asked for your help in completing our collection of UK airport lounge reviews, which you can find on the ‘Favourites’ page here. HFP generally does not accept third-party reviews. There is zero chance of Rob or myself making it to most of the missing UK lounges, however, so we were happy to take some help here.

We currently have reviews of:

Heathrow: Club Millesime T5 Arrivals, British Airways Concorde Room T5, British Airways Galleries First T5, British Airways T5 Arrivals, Aspire T5, Plaza Premium T4, Etihad T4, SkyTeam T4, Qatar Airways T4, Cathay Pacific T3 (and video and video), American Airlines T3, British Airways Galleries T3, Club Aspire T3, Emirates T3, No 1 Lounge T3, Virgin Atlantic T3, Aer Lingus T2, Plaza Premium T2, Plaza Premium T2 #2, Plaza Premium T2 Arrivals, Lufthansa T2, Air Canada T2, United Airlines Business and First T2, Singapore Airlines T2

Gatwick: No 1 Lounge North, My Lounge North, My Lounge North #2, No 1 Clubrooms North, No 1 Lounges South, No 1 Lounges Clubrooms South, British Airways South

Other: London City: First Class / Private Jet Terminal (and a video) London Luton: Aspire London Stansted: Escape London Southend: SkyLife Belfast: British Airways Birmingham: No 1 Lounge, Aspire Bristol: AspirePlus Edinburgh: No 1 Lounge, British Airways, Aspire  Isle of Man: Rendezvous Lounge Leeds Bradford: Yorkshire Premier Liverpool: Aspire Lounge

(We’re not looking for further volunteers at the moment as a few people have offered to write pieces. Once those are in we will do a list of all the remaining gaps.)

Reader Nathan kindly sent in some photographs and a brief review of the Executive Lounge at Cardiff Airport:

“The Executive Lounge at Cardiff Airport is located just off the main seating area tucked away in the left hand corner through double doors.

The opening hours are 05:00 – 21:00 daily (except for Saturdays Nov-May when the closing time is 17:00).

CW1

The lounge has one area to the left and another to the right. On the left side is an area with small tables and chairs.

CW2

If you want to do some work you can use one of the little desks. There are plenty of plug sockets available for use and free Wi-Fi.

CW3

There is a selection of newspapers and magazines.

CW4

If you turn right at the reception desk you enter the more relaxed and comfortable sofa area, with TVs showing the news on (this is a stock photo):

CW5

Both areas join to their own snack bars that have a good selection of nibbles: pastries, crisps, cereal, fruit, yoghurt and cakes. The rocky road and Welsh cakes are excellent. Note that the food is the same at all times of the day so don’t expect anything special at breakfast or early evening. The coffee machine and soft drinks fridges are also here.

CW6

The alcoholic drinks have recently changed to bar service and the bar is in the area with the tables. The service has been prompt during the visits I have made since it changed from self-service.

The selection is good and features the normal range of spirits but I particularly like its selection of spirits from the Penderyn distillery in the Brecon Beacons. I am partial to the single malt and my wife loves the Merlyn (a Baileys-type drink). There is also a selection of wines and locally sourced Glamorgan beers.

CW7
Entry can be gained with either a Lounge Club card (comes with American Express Gold, two free entries included) or a Priority Pass card (comes with American Express Platinum, unlimited free entries).  You can also pay on the door or book in advance.

Conclusion

Though the lounge is small by comparison to some reviewed on HFP lately, it has never been busy when I have been there. When I was there at 6pm on a Friday there was only one other person in the lounge. This is likely due to how quiet Cardiff airport is in general.

I like the theming within the lounge with some Welsh history and a lot of large advertisements for the Penderyn distillery – although this is personal taste. The staff are very friendly.

There are toilets attached to the lounge so you do not have to go back to the main concourse. They could, to be honest, do with a bit of a face lift.

There are flight information screens within the lounge.

The dress code is smart casual. I have been to the lounge in tailored shorts and a t-shirt many times and never had any problems. I have also been in as a group the staff have been happy to keep serving us despite having more than the two drinks they recommend.

It would be nice if there was a larger selection of food and maybe a hot dish. But the nibbles are nice, especially the rocky road!”

Thanks Nathan.  If you want to pre-book paid access to the lounge, you can do so via the Lounge Pass website here.

Bits: Virgin Flying Club / Kaligo offer, Atlantis The Palm Dubai Avios promo
My review of the new British Airways lounges at Gatwick South (Part 1)
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Comments

  1. Maximum of 2 drinks limit in Cardiff lounge. Not sure how much they enforce it though.

  2. As an ex-Cardiff resident who now has LHR as their local airport I’ve got to admit to sometimes (not that often though!) missing CWL. This lounge actually looks vaguely decent and the terminal wasn’t bad the last time (2011 – time flies!) I flew out of there.

    The shame is unless you’re flying to AMS or DUB, there’s not a huge amount of flights from CWL these days with most people making the trek across the Severn Bridge to BRS. I wonder what the future will be for it as an airport.

    • We have a few new routes to Spain through Vueling as well as Iberia other budget airline to Madrid.
      When we got a route to Amsterdam, it opens up the world. Cheaper taxes as well.

  3. I’ve found the executive lounge staff very friendly and the facilities more than adequate. I have to challenge the lack of routes. In 2016 Cardiff Airport was the fastest growing UK airport and Flybe now has an extensive network to many European Cities, Paris, Berlin, Munich, Dusseldorf, Milan, Rome, not forgetting a twice daily connection to London City Airport and the network appears to be continually growing. Summer 2017 sees the introduction of twice weekly Madrid flights with Iberia Express (New to Cardiff) and Vueling continues to expand with a 5 x weekly connection to Barcelona, an exciting hub with many International connections. (Not forgetting Alicante, Malaga year round and Palma in the Summer) Admittedly quieter in the Winter, but easier to get around, there is an explosion of holiday flights in the Summer. Winter 16/17 saw cruise flights to Dubai and Bridgetown, so Cardiff is definitely worth keeping an eye on !!.

    • Looks like Flybe have taken off somewhat down there. Not flown from CWL for a long time personally (see 2011 comment above) so it’s good that things are improving.

      Will it be enough though? Most people I know (friends, family etc) who still live down that way tend to go to BRS for all their flights.

    • Ryanair have been at Cardiff for about 2 years ! They operate Tenerife x 2 weekly and this Summer have announced Faro x 2 weekly, thankfully their routes are creeping up slowly, but steadily ! (Foregt EasyJet they have to big an operation over the Severn) https://www.cardiff-airport.com/destinations/

  4. Thanks for the review. You can also get in with Lounge Key (I know some readers have it).

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