Review: the British Airways lounge, Glasgow Airport

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• The Original Nick. says:

  26 Feb26 February 08:42

  Forgot to change my name. Sorry, OT: I think James67 could help me out here with this one. Flying BKK-DOH-AMS in J with QR in 2 weeks time. What’s the best lounge to use at BKK? Will only be Bronze BAEC..

• James A says:

  26 Feb26 February 09:32

  Agreed lounge good and top feature is the staff … however as a GOLD BAEC I’ve been complaining for years about the noise of chairs screeching on the tiled flooring (they don’t put rubber leg tips to dampen the nails on blackboard effect) its painful!!!!
  Anyways due to their crap domestic service (i.e. Not a drink or snack even when paying up to £4K) when I connect to long haul FIRST or Club flights I’ll be boycotting them now.
  Oh and a word to the ever arrogant Willie Walsh who stated on BBC Today programme when challenged about withdrawing of food on domestic services.. wherever did you get the idea that we the customers asked for this? And to arrogantly state, ” if they don’t like it it they’ve got plenty of choice and can fly with another airline”. Willie son, last good few years in case you hadn’t noticed BA has a had a total effing MONOPOLY on GLA to LHR flights!!!!
  To Fly To Fleece!

• Paul lancaster says:

  26 Feb26 February 09:39

  Hi can any one help I’m of to Glasgow on 11 of next month to watch the speedway ,iv booked with Ba for the flights , can I visit the lounges at gatwick and Glasgow
  Many thanks
  Paul

  • Alan says:

    26 Feb26 February 09:47

    Well it depends! Do you have BA status? Did you book Business UK tickets (if only domestic) or are you connecting from a CW/F long-haul flight? If none of the above then no!

    • the real harry1 says:

      26 Feb26 February 10:00

      you can buy cheaper entry to other lounges though, starting @ £16.50 for a 1-off Dragonpass lounge pass, Glasgow with Dragonpass = Upper Deck Lounge (whatever that is 🙂 )

      anybody know which paying lounges Paul could get into @ T5?

      do you have free Lounge Club passes with Gold Amex?

      • the real harry1 says:

        26 Feb26 February 10:01

        http://www.executivelounges.com/airport-lounges/glasgow-airport-lounge

      • Alan says:

        26 Feb26 February 10:03

        Oh sure, I just read it more that he wasn’t sure what the entry criteria were for the BA ones 😉

    • Paul lancaster says:

      26 Feb26 February 16:47

      Just looked £30 entry online £37 on the door

      • the real harry1 says:

        26 Feb26 February 17:43

        which lounge are you talking about? we know cheaper ways to get in

• Ian says:

  26 Feb26 February 09:49

  I’ve always found the Scottish lounges to be some of the best in the country and I too have a particular affection for Glasgow. At lunchtime the cheese and biscuits are super. A year or two ago they also had a very nice St Emilion Grand Cru on offer – a great combination. Last time I was up there, they had no French wine at all. The staff did apologise for this and, to be fair, the Spanish red wines on offer were quite good too.

  In reply to James A’s question, this may very well all change when BA introduce Club Europe on domestic flights. We made an early booking for a flight up to GLA in a month or two. Normally I would expect to be able to book a seat near the front but I noticed the front 9 rows were not available. I don’t know whether this was BA preparing for the introduction of CE and the last time I looked it was still not possible to book CE on this route. However, Rob has advised us of BA’s intention to introduce CE on domestic routes from 1 April.

  • CV3V says:

    26 Feb26 February 10:30

    On some flights the front 9 rows get blocked out, had this before not sure the reason (aircraft type?). I have a few domestic flights booked this year where it’s just the front 6 rows.

  • David says:

    26 Feb26 February 10:48

    Yes, the wine offerings at GLA have been very good in the past – often better than GF at T5, IMHO.. Will be back there later in the week so will check.

    Not sure if champagne is available on request, as it is at BHD IIRC?

• Kinkell says:

  26 Feb26 February 12:29

  Can’t comment on the BA. GLA lounge, and not much help to anyone unless on Emirates ( or Quantas ) but was in the Emirates lounge last year and was really quite impressed. Very helpful staff, nice atmosphere, really nice F&B offerings. Maybe it’s a Glasgow ‘thing’.

• Anon says:

  26 Feb26 February 14:34

  Slightly O/T but one of the gems of my unfortunate downgrade experience was the wonderful lady (Gail) at EDI lounge reception, true to the spirit of “Fly to Serve” couldn’t of been more helpful, yes I recognise her hands were tied in what she personally could assist with, but I’ll definitely be grateful for how she showed empathy and genuine concern for our ill treatment by

  • Anon says:

    26 Feb26 February 14:36

    the other parts of the BA organisation..

  • Alan says:

    26 Feb26 February 14:52

    Will need to look out next week and see if Gail is who I’m thinking of or not – there’s certainly a lady who is often on reception in the EDI lounge and is always really welcoming and helpful!

    • Anon says:

      26 Feb26 February 18:48

      She’s worked for and represented BA for years, good advert for the brand, IMHO she could be considered a guru and give training coueses on how to give excellent customer service in trying situations with disappointed pax.

      • Anon says:

        26 Feb26 February 18:49

        *courses

        • the real harry1 says:

          26 Feb26 February 19:01

          not Gail the goldfish then? 🙂

• Stu N says:

  26 Feb26 February 23:17

  OT – been sitting on BA1464 for over 2 hours while they change a braking unit at LHR. Now we have a “slight passenger issue”. Captain done a lap and crew apologised for only being able to sell us stuff from the trolley. Not possible to disembark and return to the Lounge despite sitting at the gate for all this time.

  I’m now waiting for crew to go out of hours or the delay to miraculously drop below 2 hours before we arrive back in Edinburgh. I’d rather be in bed but 2 x €250 would soften the blow a little. Going to be tight.

• harry w says:

  1 Mar1 March 12:18

  whilst I enjoy the improvement in the new lounge, I am always complaining about the poor breakfast early in the morning, particularly the croissants, they always seem to be day old and stale. I notice the difference when I get the Heathrow and see the difference in quality there. During the afternoon and evening the quality of food is better. If the other cafes in the airport can get fresh breakfast items I can’t see why BA can’t. In this era of having to pay on board there is certainly room for improvement in the morning.

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