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Earning Avios for paying your council tax – and other utilities

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Your council tax bill for 2017/8 will be dropping through your letterbox in the next few days. Earning Avios or other points by paying your day-to-day bills is something that a lot of people ignore.

Unfortunately, because of the huge range of utility companies, it is difficult to write a detailed post on paying utility bills by credit card. I have been doing this for years, though, when I can. There are a couple of things always worth remembering:

Some utility companies keep quiet about their willingness to take credit cards. Thames Water bills do not mention that they accept Visa or Mastercard credit cards. They presumably want to avoid paying the processing cost if they can. Yet, head over to the Thames Water website and you’ll see that Visa and Mastercard credit cards are accepted – with NO surcharge.

Some companies do add a surcharge for paying with a credit card. You need to do the maths to see if it is worthwhile.  When we had Sky for our broadband, there was a 50p credit card surcharge.  Depending on what card you pay with, these small surcharges may be worthwhile.

Most interesting, though, is this one: It seems, very occasionally, that some companies who do NOT take credit cards do let the odd one slip through. My local authority is Kensington & Chelsea. They are adamant that only debit cards are accepted for online payment – the website says:

“we accept British-issued debit cards for Mastercard and Visa and Switch, Solo, Visa Electron, Delta and Maestro Debit cards”

However, for the last five years, I successfully used my bmi Mastercard (RIP) or my Marriott MasterCard to pay my bill.  This is very attractive for me as there is no surcharge at all.

It doesn’t work with all cards. I once tried using a Tesco Mastercard and the system recognised, correctly, that it was a credit card and not a debit card. I have no idea why some cards work – presumably there is a database somewhere that tells the payment system which cards are credit cards, and some must have been missed off.

It is all very odd, when you think about it.  Because of the cut taken by the card processor, my council presumably receives less money than it is expecting.  I am credited with having paid the full amount, however, and the council clearly never bothers to try to reconcile the difference.

If you have any interesting stories about settling utility bills on points-earning plastic, please post them below.

PS.  There is an interesting loophole in using PayPoint to pay bills.  Most Co-Op stores have a PayPoint terminal which you can use to settle council tax or other bills.  For some odd reason, the Co-Op has never clamped down on the use of credit cards with PayPoint.  Reportedly (I’ve never tried it myself) you can use this facility with an Amex or other credit card and the staff are unlikely to stop you.  Depending on your council or the utility involved, you may need to request a PayPoint payment card first which can be scanned in.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (149)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Kipto says:

    Just to clarify regrading using paypoint to pay council tax. I take it I ask my council tax for a reference number or use my account number, then go to my local co-op, and ask them to make a paypoint payment. Do I type in an account number in and choose an amount to pay and make the transaction on my Amex card ?

    • Roger says:

      You need your bill with bar code or a separate payment book which presumably will have your account reference to link payment to.

    • Liz says:

      Ask your council to send you a bill with a barcode on the bottom so you can pay manually. Go to your Coop and say you want to pay your council tax via Paypoint and they will scan the bar code – tell them how much you want to pay – if it’s more than £200 then tell them they need to,split it into 2 – see my note on the previous page as mine is over £200 – put your Amex card in to pay – don’t ask if they take Amex – and Bob’s your uncle!

  • James123 says:

    What’s the best way to pay a Westminster council Tax bill? At the moment I’m on DD through a 123 account, is there a way to do it on Amex?

  • bill says:

    OT Has anyone had any success using curve or revolut or supercard on flybe to avoid credit card fees. Flat rate is £5 which is steep on a £25 ticket. I tried curve iirc and the flybe website informed me it was a credit card

    • John says:

      If it’s only £25 just use a debit card, you don’t have section 75 protection anyway

  • Dave G says:

    Wiltshire Council accept Paypal which of course can be linked to an Amex. They do not surcharge the use of Paypal.

  • SABBY says:

    I pay mine online in the sandwell area (West Bromwich) no charge for credit card

    BT no charge for visa/master credit card
    Scottish Power no charge for visa/master credit card
    British Gas no charge for visa/master credit card
    Sky no charge for visa/master credit card
    South Staffs water Yes Charge 0.95 VISA 0.985 MASTER CAR
    Npower no charge for visa/master credit card
    02 mobile No charge accepts AMEX

    • the real harry1 says:

      SABBY don’t want to be mean but I think you’re missing the point 🙂

  • Sarah says:

    I’ve been using AmEx in Co-op to pay various bills via Paypoint for some time, also there are a couple of independent local garages in the area accepting AmEx that have pay point – certainly worth checking garages out

  • Alan says:

    No interest. Running the numbers I’m still better off having RBS and Santander and paying fees on both. However I make sure the only use the DDs that are 3% with each on Santander, rest stay with RBS.

  • Kathy says:

    Strangely, it was my utility company that started me collecting Avios points. I get 4500 points a year from them. I have not tried using my points yet though. I am hoping that I can make them work for me, but living in Devon have a preference for Exeter or Bristol airport where possible

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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