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Your photos of the new British Airways Club Europe food

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I wrote on Saturday about the introduction of the new ‘improved’ British Airways Club Europe food service.  This began yesterday.

In reality it is a mixed bag:

almost all routes now have a choice of meal where previously there was often no choice

some routes have gained a hot meal (eg Lisbon, Gibraltar)

quite a lot of routes have lost a hot meal, gaining a panini instead (see the list in the article on Saturday)

Here are a few photos taken by readers yesterday.  Click on any of the images to enlarge.

Breakfast

Very little seems to have changed here.  The portion size may be bigger, or it may just be the smaller tray making it look bigger.  The new cup should keep your drink hotter for longer.

Verdict:  no major improvement in food, some improvement in presentation

Club Europe breakfast 1

and

Club Europe breakfast 2

Lunch / Dinner

This is where it gets contentious, as whether this is an improvement or not depends on route.

The photo below is the lunch, and presumably also dinner, served on a Madrid flight yesterday.  This route would previously have had a proper hot meal.  The panini served was cheese and tomato.

Note how the panini comes with a bread plate so you can, erm, have some bread with your bread …..

New Club Europe lunch

However you spin it, what you see above is NOT an ‘improvement’ on the previous hot meal.

Another reader managed to persuade the crew to give him both the hot sandwich and the salad:

Club Europe lunch 2

When you have both items together, it begins to look a bit better – but only the goodwill of the crew will get you this.

Here is a similar salad from a German route:

rsz_club_europe_salad

The reader described it as:

A rather unusual combination of chicken salad with coronation chicken and king prawn. The coronation chicken was reasonable, the prawn was tough and tasteless and the chicken was a little bland. Not better no worse than my previous experiences.

On routes which would previously have only had a salad, arguably getting the choice of one of the two items above is an improvement.  The salad option looks smaller than the old-style salad however.

This is the panini given out on Heathrow to Amsterdam last night – it was unlabelled but appears to be some sort of pulled meat with cheese:

Club Europe panini

However, to be fair, you would previously have just had a salad on this route so there is at least now a hot option.

Afternoon tea

Departures between 2pm and 5pm on ‘Short’ and ‘Medium’ routes get a new version of afternoon tea.  The scones have gone.   You must now choose between cold ‘finger’ sandwiches or a ploughman’s salad.

Here is the ploughman’s salad, featuring scotch egg.  The mini victoria sponge replaces the scones.  As a shorter flight, it still gets individual bottles on champagne.  This looks ok although I had a soft spot for the scones:

club_europe_ploughmans_salad

Here, from a different flight, is what the sandwich option is like:

club_europe_finger_sandwich afternoon tea

On longer flights ….

Here is a menu from a longer flight – Gatwick to Malta.  Routes like Malta always had a hot meal service so the change here is less dramatic.  The person who sent me this menu said that he found the meal OK:

club_europe_menu

It is still early days for the new service, of course, and I wouldn’t be surprised to see some changes as the months pass.  I think it is fair to say that nothing above passes as a ‘major investment in Club Europe’ or whatever the wording was that was used at the last City investor presentation.


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Comments (112)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Simon says:

    Some of the main course salads in CE were OK in terms of quality and taste. In fact, some of the CE hot meals actually were better than the CW meals.

    I think it’s very difficult to claim this is an improvement overall and is crude way of cutting costs.

    Presentation has gone up, and perhaps quality too. But if you were coming home from a day at work and were offered just that salad for dinner having paid for a meal on the plane, that’s fairly disgraceful.

    No exaggeration but it’s not really that much bigger than some salad starters on other airlines in longhaul.

    Offering a ‘choice’ is no real consolation. No doubt people will eat up, clear their plates because of the small sizes and then BA will conclude that people love the new catering.

  • Robbie says:

    OT
    Has anyone called up to cancel virgin black card and been offered anything to remain with them?

  • Mr Dee says:

    Bread is cheap and it looks the biggest part of their meals.

    For their premium Europe product the idea of about £3’s worth of food for usually at least double the price of an economy ticket is ridiculous.

  • Mapman says:

    Needless to say, BA’s website this Monday morning continues to advertise “irresistible” meal choices including afternoon tea complete with “warm scones”. As I have noted on FT, you’d have thought with such a major change, the company would have ensured its public-facing advertising was updated to match the actual offer. Perhaps a picture of a panini (particularly the inside) isn’t deemed suitable for the website.
    Perhaps Annika can quiz people next week at the launch of the First Wing and find out more about these latest enhancements that make me even less enthused with the prospect of flying BA in Europe, front or back of the plane.

  • Scott says:

    This all looks like a complete downgrade. Those sandwiches look shocking. Look like something you would get a motorway gas station.

    Currently dwindling my avios balance down by flying other airlines. Down to 600k now. Unfortunately I have upgrade vouchers to use. Will probably use on some work trips to NY where the catering is actually good due to different supplier. Everyone is being ‘Cruzified’.

    • Lou says:

      The Cruzification of BA? Genius!

      • Lady London says:

        Brilliant
        Was that Cruzification or Crucifixion.

        In the City someone who hadn’t got their bonus would normally be gone in about two months…one way or the other.

  • Mr Cinnamon says:

    Is LHR-KEF classified as a long CE flight?

  • Leo says:

    I don’t want rubbish food as an enhancement. I want my legroom back. I’m just about to book a Monarch flight to Lisbon because you can get 34″ pitch for less than BA Y. I’ve got my status for next year so I have no reason whatsoever to actively choose BA. Still have my 2 lounge club passes to use….

    • Brian says:

      I hope you’re using the Amex statement credit offer currently available!

  • Alex W says:

    What is the point of Club Europe, especially if you have lounge access via status, and therefore get a decent meal in the lounge instead? You’d be better off just going economy. You could buy the middle seat for your “musical instrument” and still save money. Or just sit side by side in economy (which is the same seat as club) for 2 hours and save yourself a packet.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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