What is the best hotel scheme? – World of Hyatt – The Opinion

In my article yesterday, I outlined ‘the facts’ of the World of Hyatt loyalty scheme. This article is my personal opinion, highlighting areas where I think you might want to focus.

The 10-second summary:

Strong points – excellent top-tier Globalist benefits including guaranteed suite upgrades, high quality portfolio in Europe and Asia, attractive suite and club room upgrade awards

Weak points – no credit card partners in the UK, only a limited number of European properties

Hyatt Regency Churchill

The longer version:

I have stayed in some beautiful Hyatt properties in the past.  The wooden wedding chapel in the Grand Hyatt Tokyo is breathtaking. The suite I was given at the Grand Hyatt Shanghai was beautifully decorated.  The Park Hyatt Hamburg (review) is one of the best city hotels in Europe, and the Park Hyatt Zurich is impressive. I have also enjoyed two stays at the Grand Hyatt in Berlin.

I visited the Hyatt in Nice before it became a Hyatt – it is easily the best hotel in the city.  The new Park Hyatt resort in Mallorca also looks excellent.  Park Hyatt is a ‘real’ luxury chain in a way that Marriott’s The Ritz-Carlton and InterContinental are, taken overall, not.

I am, therefore, very positive about World of Hyatt because it allows you to experience properties like this without paying a huge price.  Living in the UK, though, you cannot get away from the fact that World of Hyatt points are incredibly hard to earn.

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There is no UK credit card and they are not an Amex Membership Rewards transfer partner. Even the base earnings rate of 5 points per $1 is not generous – the £1,500 we spent in Zurich didn’t even get us half a free night in a top category hotel.  It has taken about four years to get my wife up to the 30,000 points required for a top category free night despite regular Park Hyatt Hamburg stays.

If you have a one-off Hyatt stay coming up, I would seriously consider taking Avios points instead of World of Hyatt points.  You may struggle to earn any more!

If you ARE in a position to do regular Hyatt stays, I am a big fan of the 6,000 points ‘suite upgrade’ award. This used to be good for up to 4 nights, but now you need 6,000 points per night. Even this is not a bad deal, depending on much standard rooms cost. The suite award is confirmed at the time of booking so you know what you are getting.  It may even be worth buying World of Hyatt points during a promotion in order to take advantage of this deal.

Being able to redeem for a club room for a small points premium is also a good deal – effectively all your food and drink needs for the trip can be covered with this if the spread is suitably generous!

‘Cash and Points’, introduced in 2014, was also a welcome innovation. It allows you to make a redemption at off-peak times with just half the usual number of points which is a relief if you struggle to earn them in the first place!

For elite Globalist members, the four suite upgrades per year are a great benefit – especially as these can be confirmed in advance and for up to seven days per stay.  Given that you now need 60 nights in a year to hit Globalist, across a global portfolio of under 700 hotels, I’m not sure how many people will be claiming this benefit next year.

I really have no big issues with the World of Hyatt scheme – of course I would like a credit card transfer option, and of course I would like more properties closer to home, but Hyatt has a solid programme with (because of the suite upgrades) arguably the most valuable top tier benefits.  If only there were more of them ….

(Want to earn more hotel points?  Click here to see our complete list of promotions from the major hotel chains or use the ‘Hotel Promos’ link in the menu bar at the top of the page.)

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Comments

  1. lucinda says:

    Disagree with the comments re grand hyatt tokyo – we found it too ‘american’, mass market, big and impersonal with poorly sized rooms and not cheap @ 400/night. Good location only.
    If you want real luxury and top service, we stayed at palace tokyo earlier in the same business trip – its a completely different league.
    Wont appeal to many on here as no loyalty/points afaik but sometimes its about experiencing real quality in life than having a few avios dictate the choice.

    • I actually downgraded from a Junior Suite ar GH Tokyo on my 2nd stay as the suite was an odd shape and on a low floor. Hotel is stunning though – I popped in last week hoping to show my wife the wedding chapel but the lifts no longer let you select the top floor, at least not without a room key.

    • Points are great but one has to be careful they don’t start dictating your travel. We prefer to stay in suites as we like a separate sitting room and redemption opportunities all for points can be harder I think than when booking standard rooms.

      Currently we’re looking at the Aman chain which doesn’t have a loyalty scheme so our points are going towards better travel instead. Each to their own though.

  2. It would be great if you could review a new hotel chain and their loyalty scheme:Pestana. My employer is considering moving to them from Park Plaza and Hilton.

    • As it happens, the Pestana in London is about 10 minutes walk from my house. Slightly odd location directly opposite Battersea Park, literally no food or drink options within a 5 minute walk but it is a very pleasant 10-15 minute walk to Sloane Square for the tube, Kings Road etc. Hotel is fairly new inside a massive apartment complex, about 60 seconds walk from the Thames.

      Excellent location for the Chelsea Flower Show / Royal Hospital Chelsea (which is open to the public) or if you want to visit the main Gordon Ramsay restaurant on Royal Hospital Road. Or the National Army Museum which has just reopened.

      • the real harry1 says:

        no food or drink options 5 mins away from my place in the sun but we kind of like it 🙂

    • Pestana Chelsea Bridge (opposite the old Battersea Power Station – great view… and a little way from Battersea Dogs shelter – no you can’t hear it). Stayed there only a handful of times over last 2 years – is one of my nicer perk hotels. The rooms are on par with Crowne Plaza Blackfriars Bridge. No lounge. Spa/ pool area is great for relaxing and working from home/ hotel. Wifi is amazing. Bar area service is great, very attentive, and a good choice of bottled and on-tap beers/ lagers. Food is decent bar food, nothing special. I’ve never tried the breakfast nor restaurant dinner. They are regularly on “hidden London hotels” sites if you search for their hotel description, you should get a hefty 50-60% off. Didn’t even know they had a loyalty scheme.

  3. Park Hyatt Maldives gets some followers, TPG did an article on it earlier this month.