Maximise your Avios, air miles and hotel points

Bits: Air New Zealand LA sale, Nobu Hotel Shoreditch opens today, my Uber milestones

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

News in brief:

Air New Zealand Premium Economy deal to Los Angeles

Air New Zealand has launched a limited time Premium Economy fare from London to Los Angeles of £815.

Air New Zealand is currently introducing a new Premium Economy product.  At the moment, you will get the Spaceseat:

Air New Zealand Premium Economy

…. but this will switch at some point – planned for September at the moment – to this new seat:

Air New Zealand premium economy

…. with a 41 inch pitch, 19 inch width and a 5 inch wide armrest.  Both look a lot better than the BA / Virgin products!

The airline is also offering Business Class at £2,132 (they use a Virgin / Air Canada style seat) and Economy Class at £381.  You need to book by 12th July.

Full details can be found on this page of the Air New Zealand website.

Nobu Shoreditch exterior

Nobu Hotel Shoreditch opens today

If you are out in London tonight and looking for somewhere different for a drink, the long anticipated Nobu Hotel Shoreditch opens today.

Here is the PR guff:

Set back from the lively hub of Great Eastern Street, Nobu Hotel Shoreditch offers a dynamic blend of Nobu’s signature east-meets-west philosophy and Shoreditch’s creative and industrial energy.

The property boasts 143 guest rooms and seven suites, meeting space, a lobby bar and 240-seat restaurant, which lies at the heart of the building, spanning almost the entire footprint of the hotel. Guests to the hotel and restaurant will be able to enjoy genre-defining Nobu signature dishes, exquisite sushi, and Shoreditch-inspired menus and cocktails.

For those wishing to witness the theatre and artistry of Nobu chefs in action there is the exclusive 10-seat sushi bar and an 18-seat chef’s table, with prime views of both the main kitchen and sushi chefs at work. Giving back to the local area, Nobu Hotel Shoreditch will also be opening a stunning pocket garden, creating a public space between the vibrant streets and the calmness of the hotel, offering an oasis in the heart of East London.

The separate Lobby Bar on the ground floor is also available to both guests and the public, offering an comfortable atmosphere. Alongside a range of Nobu dishes and award-winning cocktails, the Lobby Bar provides a sophisticated retreat in which to socialise, relax or watch the world go by.

It is on Willow Street in a very striking new Ron Arad building (photo above, click to enlarge) if you know your architects.

My Uber milestones ….

If you’ve ever wondered how driving around with kids can wreck your Uber score, I have the answer.

On its fifth anniversary in London, Uber has been emailing people with their ride data.  This is what I got:

1,147 rides taken

4.59 overall rating

923 five-star ratings received

If you can do your maths, then you quickly work out the following:

923 five-star rides

…. means 224 non five-star rides

Average rating of 4.59 over 1,147 rides

…. means that the other 224 rides got an average score of 2.9

Now, many of these 1,147 Uber rides did not involve me as the passenger and were used to pick up my kids from school.  I’m pretty the bulk of the 923 five-star rides where my wife or I were passengers, as I used it heavily for a couple of years to go to and from my old office.  But, come on, an average score of 2.9 for the 224 rides which were not ranked as 5/5?!

The Uber ranking score is meant to be logarithmic. Drivers apparently get ‘deactivated’ if their average ranking goes under 4.6.  Even if you steal the car the driver is not meant to rate you as low as a 2 …..

OK, my little boy was once sick in an Uber.  But that was only one ride …. what about the other 223?

Comments (70)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Michael says:

    OT: I’m flying Club out of LHR terminal 3 in a couple of weeks. My flight is at 6pm. People have said that the Galleries lounge doesn’t have good food selection until after 5. Would I be better off going to the Cathay lounge? I don’t have any status.

    • Chris says:

      You will always be better off going to the Cathay lounge! It’s much nicer.

      • Michael says:

        Thank you!

        • AspirationalFlyer says:

          Hi Michael – last time I was at T3, I was travelling with Finnair and actually did a bit of a lounge bar crawl which included the BA lounge, American Airlines lounge, Cathay lounge and No.1 Traveller lounge. All were ok, but the Cathay lounge was by far the best. If you like Asian food, the Cathay lounge does great dim sum and noddles to order. My recommendation would be to order food when you arrive, grab a glass of champagne or a speciality cocktail from the bar and then enjoy! There is a buffet too, with various western options. The only things that are sometimes better about the BA lounge are a good selection of self pour alcohol and, in my experience, bigger range of magazines and newspapers. The Elemis spa is obviously too if you’re flying long haul. Depending on when you fly the Qantas lounge might also finally be open!

    • CT says:

      DEFINITELY go eat in the Cathay lounge. You can always go to the BA lounge afterwards if you’d rather pour your drinks yourself.

  • Cdd says:

    For those truly interested, you can submit a Subject Access Request to UBER if your account is EU based and get a detailed breakdown of how many of each category of rating you’ve received.

    My stats as of last year were:
    52 x 5 star
    3 x 4 star
    5 x 3 star
    1 x 2 star
    0 x 1 star

    It surprised me as I expected more polarised results on the principle that people generally like or dislike you.

    • Alan says:

      It does make you wonder if they’d be better only having a 3 star system – or following Netflix’s lead and do a simple thumbs up/down. The granularity of 5 stars seems rarely used.

  • Chan P says:

    I ate at Nobu on Thursday. Same great service and food. Will be back at the end of next week

  • N says:

    A quick one to say a huge well done to the team at Curve for acting quickly and efficiently when I had a stream of rogue transactions appear on my card. I turned the card off after the first one, messaged through the app and I had a new card within 48 hours,with the first oddness transaction reversed.

    • Alan says:

      Excellent. I must say since they finally launched the Android version I’ve been pretty pleased with them. Definitely much more helpful than Supercard ever were!

  • rotundo says:

    I have to confess that I had an “Awww….” moment when I saw this in the email: “Engagements between couples who met on an uberPOOL journey: 5”

  • Neil says:

    I have had a few what I think were one star ratings, and the only reason I can think of is that they were short journeys. Digging around, I sense that low ratings for short journeys are common – which to my mind undermines the credibility of the whole ratings system. What do people think?

  • Greenpen says:

    I have never used an Uber cab so don’t really understand what is going on here. However, it seems rather odd that the driver rates the customer and not the other way around!

    • Duncan Stevenson-Price says:

      It works both ways. It used to be that users didn’t even see their rating but that changed recently.

      I haven’t had the email Rob mentions so I don’t see the breakdown.

      • the realharry1 says:

        but why would you/ should you remotely care what some pissant cabbie thinks about you?

        • Frank says:

          Because your rating affects how likely Uber drivers are to accept your ride hail request. A low rating means drivers will be much less inclined to accept your request, particularly during times of high demand.

        • AspirationalFlyer says:

          Because if you have a low score and they otherwise have plenty of custom, you may struggle to get an Uber or they will just cancel after initially accepting. There are obviously plenty of other options, but living in East London I often find Uber one of the cheapest and most convenient.

        • Genghis says:

          No driver would take my request for a ride around the corner at Birmingham airport the other day. They kept cancelling. Had to walk in the rain!

          • Simon says:

            thats why you book a long journey, then amend it when you get in the car…..

          • AVM says:

            ^ That’s why drivers rate passengers.

          • Simon says:

            The driver cannot see the destination you have entered until they have picked you up and started the journey. I have heard some drivers are calling riders and asking the destination and then cancelling if the journey is only short. If this happens you should report it to UBER.

          • Genghis says:

            @Simon So why did around 8 drivers accept my ride and then cancel on me if they did not know where I was going?

      • RIcatti says:

        This is all quite rubbish. Serious rubbish.

        I am mostly taking rides alone, NEVER amended a destination to shorten the trip, etc, I lift my luggage to put into trunk myself, and I always, always look out for the car and make myself visible.

        Behaving like a good housetrained dog, basically. My score is not much better than Rob’s.

        I suspect that drivers retaliate for the absence of an automated tip.

  • Sussex Bantam says:

    I had an offer from ebay/nectar in my email today – spend 3000 Nectar points on ebay and get 1500 back. I’m pretty sure it is targetted but I mention it because I nearly missed it in my inbox so others might too. The email title was ”

    Save with eBay and Nectar – Spend 3,000 points and earn half of them back!!”

    • Alan says:

      Yep, have had that before – it’s a decent deal!

    • Rob says:

      Worth doing, you’re effectively getting 1p per Nectar point. Easy enough to buy a supermarket gift card with them.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.