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Your final answer to the IHG Rewards Club Premium Mastercard free night question

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On Sunday I wrote about the confusion being caused over the issuance of the ‘end of year’ free hotel night voucher with the IHG Rewards Club Premium Mastercard.

I am very positive about the IHG Rewards Club Premum Mastercard and I think that most cardholders WILL want to continue with it after the first year.

All you are paying is £99, and this gets you:

on-going IHG Rewards Club Platinum status which comes with some decent benefits on your InterContinental, Holiday Inn, Holiday Inn Express, Crowne Plaza, Hotel Indigo etc stays

IHG Rewards Club credit card premium

a free night voucher for spending £10,000 (worth £250+ if spend wisely)

an excellent earnings rate of 2 points (worth about 0.8p – 1p) per £1 

double points on overseas spending and spending at IHG hotels

and these points count towards status if you are going for top tier Spire Elite

As a legal reminder, this card has a representative APR of 41.5% variable including the £99 fee based on a notional £1200 credit limit.

Some people, however, will want to cancel.  The voucher is triggered on the anniversary of opening your account.  Your annual fee of £99 appears on your next statement, which could be a few days or a couple of weeks later.

Creation, which issues the card, has to date been all over the place when readers have contacted them to ask how they should deal with this situation.  To be fair, the first anniversary of the launch of the card does not come round until later this week so it has been a purely theoretical discussion so far.

I have been speaking with Creation about this and there is now a position on how the process will work if you choose to cancel your card.  The customer service centre has been fully briefed about the policy and you should not have any problems.

Cancelling mid-year:

If you have spent £10,000 on the Premium card but cancel during your card year, you will not receive the free night voucher.  You must hold the card for the full year.

Cancelling at the end of the year:

Once the 12-month anniversary date has passed, you will receive the free night voucher as long as you spent over £10,000 in the previous year

If you ring Creation to cancel your account after the 12-month anniversary date has passed, but before your next statement is issued, you will still receive the free night voucher.  There is not a problem with the fee as it will not have been added to your account yet.

If you have just received a statement which includes the £99 fee for the second year, you can close your account before the next statement date and fee will not be due.  The only exception is if you have spent on the card after the £99 fee has been applied – in this case, you will be deemed to wish to continue with the card for another year. You will still receive the free night voucher.

After 30 days from the date that the fee for Year 2 is added to your account, you are liable to pay it.  You can still cancel your card but you will not receive a fee refund.  You will still receive the free night voucher.

The free night voucher should be added to your IHG Rewards Club account within a month, give or take, of the £99 fee being charged.  It does not matter if you cancel your credit card before the voucher appears on your IHG account – you will still receive it.

I hope that is clear.  The bottom line is that, if the card is not use, you have at least four weeks from your card anniversary date to cancel without paying the fee.

That said, as I wrote above, you should think carefully before cancelling because the card does offer an EXCELLENT package and you will struggle to find a better Visa or Mastercard offer to replace it.

If you speak to anyone at Creation who gives you a different line to what I have written above, get in touch with me and I will give you the details of the person to contact.

If you don’t already have the IHG Rewards Club Premium Mastercard and want to find out more about it, my full review is here.


IHG One Rewards update – April 2024:

Get bonus points: IHG One Rewards is offering 2,000 bonus points for every two cash nights you stay (not necessarily consecutive) between 1st April and 31st May 2024. You can read our full article here and you can register here.

New to IHG One Rewards?  Read our overview of IHG One Rewards here and our article on points expiry rules here. Our article on ‘What are IHG One Rewards points worth?’ is here.

Buy points: If you need additional IHG One Rewards points, you can buy them here.

Want to earn more hotel points?  Click here to see our complete list of promotions from IHG and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (135)

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  • Robbie says:

    How’s best to use Curve for foreign spend and earn 4 points per pound? Add it and amend currency to dollars? Is there a way of amending currency into dollars and using it in the UK?

    • Genghis says:

      I presume you’re on about linking Curve to IHG card? I’m not sure how this would work as you have to physically be abroad to get the 4 IHG points. I.e. I bought something for work from a foreign supplier in a foreign currency but only got 2 IHG points / £.

      Not sure why you would even want to do this given the net flat vs net 1% loss.

    • Alan says:

      There’s no point trying to get the 4x earning rate for foreign spend as that means you’re then incurring 3% forex fee, which wipes out the benefit (unless someone else picking up the tab).

    • Alex W says:

      If you spend on IHG card in a foreign currency it should incur a 3% FX fee from Creation, regardless of going via Curve or spending directly. So in this instance there is no benefit in using Curve.

  • jarvester says:

    If you cancel and reapply can you get the sign up bonus again? Is there a wait period you need to observe? Thanks

  • Ian says:

    O/T But regarding the HSBC Premier World Elite. I called HSBC yesterday about the 2nd bonus as I hit the £12k spend mark on my March statement (opened the account in December) and have not received the bonus. They refused to admit there is an error on the terms & conditions and offered me no compensation whatsoever.

  • Jovanna says:

    If this card comes with Platinum status, how many points are required to Spire? Is it the difference between Platinum and Spire or are you starting from scratch?

    • Beefy says:

      Scratch. Full 75,000. However the bonus points from the card count towards it so you could argue it’s only 35,000 (less after spending)

      • Felix Flyer says:

        I don’t think the 40000 bonus points count towards Spire, only the points for spend. That was certainly the case for my card.

        • Rob says:

          Correct. Only spend counts, not the bonus.

        • Roger says:

          Bonus points do not count.
          Bonus points earned as part of bonus points paid package for hotel stays would count though.

  • Paul says:

    If only Hilton Barclaycard had a similar offering of a free night when you hit £10k each year I would be all over that !

    • Rob says:

      As a commercial proposition (for Barclays) the Hilton card is so stupid it beggars belief. Creation (well, Barclaycard who devised it) really nailed it.

    • Alan says:

      Yes, the first year benefit is amazing – free night after £750 – but then in subsequent years it’s rubbish! I’ve churned it a few times but am slightly worried about doing so again in case I can’t get it (as Barclaycard are a bit random with their approvals for this card in my past experience!)

  • Toby Hucker says:

    Mildly OT: Is anyone having problems getting the full 40,000 intro bonus points? I’ve had 20,000 posted to my account but when querying the other half and their whereabouts I was told:

    ” Thank you for your email dated 22 June 2017 regarding points on your IHG MasterCard.

    I confirm 24,078 points transferred to IHG rewards on the 23 May 2017.

    If you have received a communication from us regarding the bonus points they will transfer to IHG rewards at a later date.”

    Later date?!

    • Genghis says:

      Has it been 3 statement months and have you triggered all statements? I applied for the White card and spent £200 and got the 10k IHGs initial bonus. I then did not spend on the card in month 2. Month 3 I spent £1 and a statement was generated along with the extra 10k IHG bonus.

      • john says:

        On my white I had 10k on first statement, contacted them querying missing 2nd 10k, they said it would come on next statement (although I had spent on the card)

    • Charlie says:

      Though it may not be helpful the full 40,000 for the black and 20,000 for the white cards posted for me on the first statement.

      • Alan says:

        LOL lucky you 😀 For most of us it’s taken until statement 3, and I think we’ve also all put through initial transaction upon receiving card (to trigger first amount) and then put through another one to trigger statement 3. Not sure of anyone that received the second tranche without generating a 3rd statement from a small spend.

        • Liz says:

          My hubby got the 20k bonus twice on his card. I got my 40k after month 1 in March and month 3 in May – last week I got a text from IHG saying I had reached the qualifying spend and 40k will be added to my account – not sure if this is a really late message or if I will get the points again at the next statement – I don’t normally receive texts from IHG so not sure it’s legit! Watch this space!

          • Alan says:

            I got the same text but assumed it was just late as it came a few days after second tranche of 10k. Sadly only got 10k first month too so no mega free double up for me lol.

          • Liz says:

            I’m glad i wasn’t the only one to get the text – it’s odd it came 6 wks after my second batch of bonus pts – will see on 24th when my next statement posts.

    • Tobeman says:

      Thanks all – I’ve had 3 statements (last came in 2 weeks ago) and still waiting unfortunately. Will give it another month and chase but the Creation Customer Services do seem truly inconsistent.

      • Alan says:

        Hmm – did you have spend on the 3rd statement, or was it just an empty one from clearing the balance from a previous month?

  • CV3V says:

    For me, I really don’t get the point of this card, have IHG Spire status (which I now maintain without making any stays) and yet IHG are at the bottom of the hotel pile for where I stay due to the randomness of the status benefits and on points redemption even less benefits. Points earning through promos such as Accelerate means it’s easy to earn points which in turn weakens the value of the IHG points earned on card spend and the voucher. I would much rather commit my credit card spend to earn points for a hotel scheme with better and consistent status benefits, or put the £10k spend through a BAPP and earn 15,000 avios (which is always of better value to me for long haul 241 bookings).

    • Roger says:

      I kind of agree.
      Never makes sense for me to redeem points as cash value always seem cheaper and as a result have built up healthy balance. I can’t value IHG points more than .33p

      • CV3V says:

        I built up 250,000 IHG points with little effort and repeatedly cancelling points bookings when the cash rate was better value. Current intention is to blow the lot at IC Strings in Tokyo (already found somewhere outside for breakfast).

        The most satisfying IHG experience I have had was the time I was being checked in when a suited chap effectively pushed in presenting his gold IHG card and asking to check in. The staff asked him to wait, and then informed me of my Spire benefits.

    • Leo says:

      Completely subjective – if you are paying your tax and VAT on a card then this can be no brainer. I hit the target without putting any day to day spend on it. I just pay my tax. I “feel” as though I am spending £99 for an IHG night – this year I used it for Le Grand in Paris, the nightly rate on Hotels.com was £380. My other alternatives would be to use a Hilton card to get gold status at 10K spend (which I don’t need as am diamond) and a one-off certificate or maybe the Lloyds 7K voucher which I think would be a bit of a faff for me as I’m not a single traveller….

      • CV3V says:

        Hilton Gold status via Amex Plat benefits, combine with Hilton Barclaycard and get a free night voucher after spending £750. As others have said, the Barclaycard can seemingly be churned and keep getting a free night voucher. Then voucher or points booking combined with Gold (or Diamond) status and you get free breakfast (guaranteed) and lounge access (if Diamond).

        Used the above approach for a free night at Conrad London, excellent room, lounge and breakfast. An IHG redemption would never have come close.

        • Genghis says:

          So you can spend £750 on the Hilton card and get the free night benefit and can then churn this say once a year. But what do you do after spending the £750 on the Hilton card? Continue to spend on the Hilton card earning 0.6% return or spend on the IHG black card (assuming year 2 so no bonus) earning 2.5% return? The two schemes and cards are not mutually exclusive.

  • rams1981 says:

    OT with supercard going, if you don’t have a lloyds card what’s the other alternatives? Curve charges 1% right

    • Alan says:

      Yep. Lots of fee-free options (PO, Halifax, Revolut, Monzo, etc.) but if you want points abroad then Lloyds is the main one really (or suck up the 1% Curve fee, can still be worth depending upon earnings rate of the card you link it to).

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