Why you should have the free MyFlights app on your iPhone

Long-term Head for Points readers will know that I am a big fan of the free MyFlights app for iPhone.  It is one of those services that doesn’t really prove its value until something happens to one of your future flights, at which point you realise how indispensible it is.

Here is an example from a couple of years ago.

One Wednesday afternoon, I got a notification from the MyFlights app on my iPhone.  My British Airways flight back from Dubai to London in a couple of months time had been switched from a new Boeing 787-9 to a Boeing 777.  This meant that the aircraft would have no First Class cabin and my son and I had been downgraded to Club World.

The notification was so quick that, when I looked at the separate booking for my wife and daughter, BA had not yet got around to changing it.  Another hour and it would probably have been done.

I got on the telephone to BA and was able to move the four of us onto a later departure.  This still had four First Class seats left for sale (it wasn’t showing any Avios seats but BA still moved us regardless) and was at a more convenient time.

This quick notice was vital.  The First cabin on the later service was almost full and if there were any other passengers booked in First on my original flight, there may have been no seats left when BA got around to officially notifying them.

This is why MyFlights – which is a free app – is well worth downloading.  Annoyingly it is only available for iOS, not Android, but it is also available as a desktop programme.

(Disclaimer – I have known Chris, who codes MyFlights, for many years.  It is worth noting that The Sunday Times put MyFlights in its list of the top 500 apps in 2011 and 2012, should you be worried that my review is biased by my connection to the author!)

The MyFlights website is here.

MyFlights thumbnail

How MyFlights works

You input the booking references for your upcoming flights and MyFlights stores them all for you.  This makes it easy to pull up details of forthcoming trips.

That is the boring bit though.

This is the clever bit – MyFlights is the only flight app to regularly interrogates Amadeus, the largest flight booking database.  As soon as any changes are made to your booking, you receive a push notification to your iPhone or iPad and / or an e-mail.

My Flights

Let’s imagine that you are booked to fly on a British Airways 747 in Club World.  British Airways decides at some point to switch the flight to a Boeing 777 instead.  You would lose your existing seat reservation and BA would allocate you something else based on the new configuration.  British Airways would usually not tell you about this if it did not involve a cabin downgrade or a change of departure time.

With MyFlights, you would get a notification within a few hours of the change being made.  You would be able to select your choice of new seat before other passengers had noticed.  (The screenshot above is an example of what MyFlights shows when your seat is changed.  If the aircraft model was changed, this would also be highlighted.)

Similarly, airlines do not always notify passengers promptly if their flight has a minor time change.  Even if you would have been told, MyFlights will notify you days before BA gets around it and you will be first in the queue at the call centre to make changes.

The only downside to MyFlights is that it only works for airlines who use Amadeus.  This includes most major full service carriers although not all – Virgin and Emirates are excluded, for example, as they use Sabre.

What you can do in such scenarios is manually input the details of your flight.  Alternatively, if you use TripIt you can sync your account with My Flights and it will pick up your reservations from there.  Whilst you will not be notified of any changes, it does mean that your upcoming flights list in MyFlights is comprehensive.  MyFlights can also import your past flights from TripIt so you have a record of your previous travel.

You can also access your MyFlights data via their website should your iPhone run out of juice at any point!

New paid options for 2017

After running MyFlights as a side venture for seven years with zero revenue, Chris is now trying to commercialise it and roll it out on a wider basis.

The free version of MyFlights remains free with bookings monitored every 48 hours.  There are now two paid plans available on top:

Silver (£49.99 per year) – bookings monitored for changes every 12 hours, flight connections monitored

Gold (£79.99 per year) – bookings monitored for changed every 2 hours, flight connections monitored

Amadeus charges Chris for every database look-up that MyFlights makes, which is partly reflected in the subscription fees.

Give it a go ….

You can download MyFlights here.  The basic version is totally free so, frankly, you’d be silly not to give it a go!  One day something will happen to one of your British Airways flights and you will be eternally grateful you did.

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Comments

  1. the_real_a says:

    For Android there is a free version of TripIT which is used as the stock app in larger organisations. It can also handle hotel and car reservations.

  2. It seems not working well with CX when there is involuntary upgrade.
    Tried a few times being upgraded by CX and could not shown in the myflight app.

  3. I’m travelling to Australia in November via Hong Kong with a stop over. BA moved the date of our flight from Hong Kong to Brisbane to a day earlier a few hours after we arrived in HK. No email from BA But My Flights tracked it and alerted me

  4. it is a very good APP and I like using it, but don’t think ill be tempted to pay £49.99 a year

  5. One of the more far-out experiences I had with MyFlights:
    I was sitting in F on CX 747 bound from JNB to HKG. We were still on the ground and there was a lengthy delay. Suddenly I got a notification from MyFlights: there was a new flight added to the booking – to HKG on SA! Even though there had been no announcement on board I then knew that our flight was going to be canned and CX (bless them) were already arranging the re routing.
    Apart from allowing me extra time to change out of my jammies and collect my things, it wasn’t dramatically useful in my particular circumstances. But for anyone who needed to alter plans it could have been.

    Anyway, I’m a long-time satisfied user and have seen the real benefits several times with schedule changes where the airline doesn’t inform you or rebooks you onto some bizarre and unworkable itinerary.

    Will I upgrade? That’s a tough one. The cost seems pretty steep for someone like me who only has about 2 dozen flights a year. On the other hand I am totally obsessive about ensuring that nothing goes awry with them! So is 48 hours enough to calm my fears? Or do I pay the price of being a control freak? Mmm…

  6. I think that it is perfectly reasonable to charge for this service.
    But, I suggest that a lower price would yield more revenue since most people will only use it a few times a year.

    • Agreed. I’d perhaps pay £20 for silver but £50 is a tad steep.

      • the real harry1 says:

        whilst I wish Chris well, the app is pretty redundant for people like us who generally fly European-only and have no status

        we’re certainly not going to pay for seat selection upfront, & only get seats @ T-24 – so different metal is irrelevant

        BA is good about telling people when significant flight times have been changed – perhaps not as quickly as the app but then, it makes little difference anyway in most cases if the flight time has changed by (say) 40 mins, which is virtually all we’ve ever had, plus a couple of cases of getting moved onto an ealier flight same day

      • Martin Barber says:

        Same here. Perhaps a bronze level at £20 with frequent checking but limited to 10 locator codes per year?

  7. Find the free version quite helpful. Don’t fly much anymore now the Mrs has relocated from Cyprus to the City though, but was recently quite useful for checking frequent flyer numbers were in her family’s BA bookings as they are in our household account

  8. Lee-Anne Stewart says:

    Glad you posted this. I checked out the free version and noted that my upgraded exit row seats on MA next year have been reassigned for a 2nd time!! Now have dilemma on what to do………