BA confirms new Club World dining to JFK from Friday …. without Bollinger

British Airways has confirmed that the new ‘trolley style’ Club World dining service will launch on Friday.  This will be exclusively on the New York JFK route, with other routes being added during 2018.

Despite the images released during service trials, it seems that Bollinger will not be part of the new service.

Here is a typical menu released by BA yesterday:

Starters:

Loch Fyne smoked salmon tartare with wasabi crème fraîche

Burrata and tomato carpaccio with olive oil and balsamic dressing

Creamy butternut squash soup with chive and sour cream

Fresh seasonal salad, grilled vegetables and a choice of French dressing or olive oil and balsamic dressing

British Airways Club World new food

Entrees:

Best of Heritage beef homemade gnocchi in Café de Paris sauce and pan-fried green asparagus

Line-caught grilled Cornish Dover sole with Mediterranean lentils, celeriac mousseline and lemon butter

Homemade artichoke ravioli Parmesan

Dessert:

DO & CO‘s double chocolate medley

Lemon tart

Viennese-style apple strudel with vanilla sauce

Fresh strawberries

Cheese board with Somerset brie, Keen’s cheddar, Cropwell Bishop stilton, walnuts, grapes and fig chutney

It has to be said that, because this is being overseen by DO & CO, the most exclusive airline caterer in the business, it could work.  If BA has written a big enough cheque, and if the BA cabin crew can prepare and serve the food properly, DO & CO will deliver.

DO & CO don’t have anything to do with the alcohol selection.  Highlights from the wine list include:

a Bourgogne Chardonnay 2016

Patriarche Père et Fils from Burgundy

a Tiki Sauvignon Blanc 2016 from Marlborough

a Las Olas Malbec/Bonarda Reserve 2014 from the Famatina Valley in Argentina and

a Reata Three County Pinot Noir 2013 from California.

The champagne options are:

Champagne Henriot Brut Souverain NV

Champagne de Castelnau Brut Réserve NV

Champagne de Castelnau Brut Rosé NV

…. which is a bit poor, frankly, but let’s see how it goes.

The new Club World bedding and amenity kits, in partnership with The White Company, have been pushed back until ‘the Autumn’.  Again, this will only be on the JFK route this year.

I look forward to seeing how this beds (sic) in.  More importantly, I am keen to see how many people who have dropped BA for a better seat elsewhere will be tempted to return by improved food.  Especially as I have an invitation on my desk to try out the Qatar Airways Qsuite in two weeks ……

Bits: £15 Heathrow Express Saturdays, Etihad sale now on
Bits: bizarre new easyJet service, hidden IHG Accelerate goals, airberlin cancellations
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Comments

  1. Jeremy I says:

    Morning all. Sorry for the OT but re Amex Plat:
    1. someone posted a PRG-> Plat upgrade link over the weekend. Any reports of whether this works? Is it better to try and get it done over the phone?
    2. do I get a pro rata refund for the PRG (£70 or so) if I upgrade to Plat?
    3. when does the 10k miles for £10k in your first PRG year typically post?

    Thanks so much Jeremy

  2. I’d love to know how something served at the scale BA will require can be called “Homemade”. Is Alex Cruz picking his own Asparagus and pressing it into ravioli parcels! Hahah. Or does homemade on a British Airways menu just mean it was made in Britian?

  3. All sounds fairly positive, it’s just a shame that the choice of main courses, sorry Entree’s, has been reduced from 4 to 3. I’d also be interested to see what proportion of starters are the salmon, and what are the dreaded poshed-up tomato and mozzarella and even cheaper to produce soup.

  4. The wine list is Tuesday night from Waitrose – which is about right for Business Class, no?

  5. Simon Monk says:

    Are you sure BA released images of Bollinger during the Service Trials? the image of Bollinger was taken by a staff member at Waterside employee engagement event – where no alcohol was actually served and the bottles were all dummies.

    So all in all a bit of a Daily Mirror headline!

    • BA never promised improved wines or champagnes as far as I know. I’m not keen on Castel-no but their wine is normally reasonable. I am trying the new service shortly to JFK which I am looking forward to. I don’t think it will be a huge improvement. To be honest, until they get the better bedding and eventually the new seats it’s just fiddling at the edges. However, any improvement is a step in the right direction.

    • The Bollinger was probably left over from breakfast at the staff-canteen.

    • I heard other stories from BA staffers that Bollinger bottles were being used during service trials – I think there was even a Flyertalk thread on this subject too.

      • Simon Monk says:

        But no images released.

        • Not officially, no, but the use of Bollinger inevitably led to much discussion that it was going to be introduced. Not sure what was served on the BA press day flight as I wasn’t there.

  6. The problem I have with BA (not the only one by any means) is that they constantly fail to deliver what they say they are going to. It’s already “jam tomorrow” but they can’t even deliver that. This new service is only JFK, when will the rest of the routes get it, when can you guarantee that even if you are excited by the changes that you are actually going to get it? It’s the same story with the new club world seats, I’m sure QR will have the q suites fitted before BA have their “new” inferior CW seat installed across the fleet.

  7. Nigel Huggins says:

    Many of the dishes mentioned seem very familiar – same food served off a trolley, just like Kenya airways used to do in Lion Class 25 years ago!!

  8. OT – I tried the QSuite a few weeks ago. It is phenomenal! Since the seat has fewer breaks (due to the way the reclining mechanism functions compared to the Diamond Plus) it makes a more comfortable bed. The only downside is that the foot well is now deeper and your feet are even further in than on the 787/a350/a380 seat. If you do turn in your sleep that can be bothersome.

    That said, the seat is LONG (i’m 6’6 and was comfortable for a change), there is a TON of personal space around the seat, and it feels a lot more private when the sliding doors are eventually shut (need to be manually released by crew).

  9. OT: My Independent sub Avios vouchers just turned up to my two email address. Claimed both in one transaction. Will take up to 5 days to appear, apparently.

  10. O/T
    My wife and I have reward seats booked to the US in October, using one of our BA AmEx 2-4-1s.
    There is a chance I may have to be out in the US for work the week beforehand anyway (i.e. work paying for the ticket) – but this won’t be confirmed until very close to the time.

    Is there a way to book my wife a regular (non 2-4-1) reward seat on the same flight? So that:
    – If work pays my ticket, we can cancel the 2-4-1 seats and she flies on the regular reward seat
    – If work trip doesn’t happen, we can cancel the regular reward seat and both fly on the 2-4-1

    Thanks in advance!

    • I’m not sure what you’re really asking. Yes of course you can book a regular reward seat for her, if there’s availability.
      Is your 241 a one-way: the issue will be for the return leg if you want to cancel the outbound.

      • … and what ever you ultimately cancel will cost you £35pp (avios returned as long as 24hrs in advance).

        • What I would probably do due to the uncertainty is to keep your 241 booking as it is. If it turns out that you will be travelling out the week before, cancel your 241 booking and hope that the flight goes back into reward inventory and book again for your wife. I’m not too sure whether the 241 can be uncoupled from an existing booking and your taxes refunded?

          • Thanks guys. Apologies if first request wasn’t clear. I suppose the real question is ‘will the system let me book 2 seats under the same name (one as part of the 2-4-1, one as a regular reward seat) on the same flight’? Albeit one of those two seats would be cancelled a week before departure.

            Genghis’ option sounds like the simplest (albeit with a low level of risk attached).

          • Ah sorry – I didn’t realise you meant a second seat on the same flight (thought she might join your work flight). I believe that can cause problems but not really my area!

  11. OT: OK, so the purchasing of Avios has got me thinking about value per point – as Rob continually talks about. I have a table of recent redemptions and I base the VPP on the cost of the same flights as I’m talking, if I were to book them there and then. However, I’m wondering whether I should have two baselines: one for the same flights and one for the cheapest alternative.

    The reality is that I bought the Avios due to some CX bookings made that would have been very costly otherwise (upwards of 7.5p per Avios – based on same one-way, CX flight departing HKG; so inflated cost). But I would never have paid that for the flights. I also may book in a class higher than I’d normally travel too.

    So maybe I should have a range for VPP from cheapest option to actual flight. Or maybe I’ve overthought this and I should get on with some real work…

    • I think the agreed view is that it should be the cost that you would have been prepared to pay.

      i.e.
      I’m using 80000 Avios (plus £100 of taxes) for 4 ppl to fly in J from HKG to SIN on Cathay.
      Purchased as cash tickets that would cost a couple of thousand pounds I think, which I wouldn’t pay.
      If I didn’t have the Avios option I’d have used AirAsia or Jet Star at a cost of three to four hundred pounds…

      • I work around 1.5p/ Avios floor value. Rarely use Avios for flights in Europe as the cash fares are generally affordable and it’s the way I maintain BAEC Silver and keep the Avios topped up. I guess if faced with £400+ return to London vs 9,000 Avios and £30 Reward saver fee I may think rather differently.

        Notionally I’ve got upwards of 5p for Avios (F to Hong Kong with a 2-4-1, and CX one-ways from Hong Kong to Tokyo) but I’d never spend £12k on flights to HKG. I also have a Cathay F from HKG to TYO which was £3,120 cash or 40k Avios = 8.1p/ Avios but then if I wasn’t on Avios I’d be paying about £700 return for CX or JAL Premium Economy. So by that measure it’s really 1.75p/ Avis, but Cathay First experience is (almost!) priceless, and we had the Avios so, why not…and as a tertiary consideration it still meets the floor value.

        I guess it’s purely personal but if Avios rich I’d tend to use Avios for less than 1.5p, especially for a big redemption. If I needed the tier points I may be more willing to pay cash regardless.

        • have you booked these flights with BA? as noted below return per person makes 40,000 Avios, would you elaborate where did you book 4J flights for 80,000 Avios?

      • excuse my confusion I’ve just looked up HKG to SIN on Cathay and it’s 40000 Avios + £ 51.70 per person.
        How did you manage too get flights for 4 for 80,000AVIOS plus taxes?

        • Barry cutters says:

          4x One way ?

          • above is return price in Avios and Taxes

          • It was specifically TPE-HKG-SIN in J that has a crazily inflated value (amongst other CX redemptions) that made me wonder. But if transiting HKG I’d always ensure that I’m on OneWorld carriers, which would push the price of flights up. Interesting stuff! My wife disagrees (although is happy enough when we’re actually lying down on the plane!).

          • HKG to SIN is 20k avios in business, each way.

  12. Just wondering if the catering will also be improved on the early morning LHR-JFK service (8.30am), which used to be basic breakfast as 1st meal. Any insight on that?

  13. The AA Flagship Lounge at JFK has a trough (literally) of Bolly if you need your fix.

  14. I wonder what the special meals will be like?

    I flew Air NZ to LA last month – their vegan meals were rather nice, even came with dessert! They had soy milk for tea. And I got a hot breakfast and they offered me a croissant with it. In contrast, United’s meal was fine on the way out and curry (which I hate) on the way back, with no dessert option or soy milk available, and breakfast was a tiny amount of fruit and some fig rolls.

  15. Sounds and looks like the same old average food, nothing special