Do you know that Amex has a private lounge for cardholders at the O2 Arena?

Yesterday I told you about the long list of new conerts at the O2  Arena in Greenwich which are now bookable with Starwood Preferred Guest or Marriott Rewards points.  These allow you to see your favourites artists from the comfort of the SPG Suite, including a hot buffet and unlimited drinks.

If you can’t get into a concert that way, I thought it worth reminding you that there is another option if you are going to the O2.  A few years ago, American Express expanded its ‘Invites’ programme – which gets cardholders early access to tickets for certain cultural events – by opening a private Amex lounge at the O2 Arena.

They made quite a fuss about it at the time but you may well have forgotten that it exists by now!

Amex Invites 2

Here is how it works:

“If you have already bought your tickets to an arena event at The O2, London, you can register to join us at the American Express Invites Lounge up to 14 days before the event. The lounge is located on the ground floor of  The O2, London through entrance B.

Tickets available on a first come, first served basis and are subject to availability. Maximum 4 tickets per Cardmember.”

Here is the small print:

“2. This offer is open to American Express Cardmembers only. Cardmembers must have a valid ticket to the event registering to. American Express Invites lounge access only valid for the date registered. Any registered Cardmember is entitled to bring up to three guests, all guests must have valid event tickets. If an event is not listed on the registration form, this signifies that the event is no longer available for registration or that all spaces are taken. Lounge access applications will close 14 days prior to the event, unless already fully subscribed. Upon successful registration, Cardmembers will receive a confirmation email from ‘American Express Invites’. For any lounge registration or ticketing queries please contact loungesupport@themarcocorporation.com

3. Entry will not be granted without a valid show ticket. Cardmembers must bring their American Express Card along with the registration confirmation email to the lounge in order to gain entry. The American Express Invites lounge is located in The O2 Arena, London. Your registration is not valid in any other lounge at The O2. “

The lounge does NOT have any free food or drink.  It is, however, a pleasant place to hang out before an event and there is a paid bar.  I had a wander in – without an invite – after an event I was at last year.  Interestingly, you can also get in, without being on the list, if you are in the SPG Suite.

VIP lounge O2

If you have 02 tickets, the link to book your place in the lounge for that night is here.  It appears to be open to ALL Amex cardholders, even for those operated by Lloyds or MBNA.

PS.  Virgin and Delta have a similar bar albeit outside the arena so anyone can use it.  It is still not clear what the point of it is, or if Virgin and Delta frequent flyers get any benefits!

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Comments

  1. There is also a similar arrangement in los Angeles at the staples center. You need a ticket to an event then goto the Amex station present your platinum or centurion card and receive a wrist band. From there, head upstairs to the centurion lounge. A long bar and plenty of high and low top tables and chairs, with great views of the action. Prices often cheaper than. Concessions in the arena. Made the mistake a coupes of years back ordering food, although it was very good, the menu had no prices on it so we assumed no charge. Ouch! Lesson learned! !

    • Similar deal in Paris too.

    • Yup, I like the lounge at Staples Centre. I normally purchase the cheapest seat ticket and hang out in the lounge. The food is pretty decent too (Noting David’s comment – neither food nor drink is free).

      Adey

  2. Heading to the Amex lounge having prebooked also means not having to queue in the main line!

    • Yes, I used it a couple of times before Iron Maiden concerts this year, there were big queues at the other lines due to bag searches so it saved a lot of time. I think they also have their own cloakroom if you want to leave a bag or coat.

      • I used the O2 lounge for that gig. No line to get in – and large lines at the other entrances – dedicated security and a very nice place to go with cheaper drinks too. As long as one of our party we on O2we could all get in – no booking required.

  3. See, I thought the arrangement was you got access automatically with tickets to the SPG suite but not so always apparently – denied entry before Foo Fighters this week so spent an hour paying £7 a pint and standing in a corridor upstairs instead..

    • Chelseafi says:

      Yes same here on Tuesday, said there was a private booking in Amex lounge, I was in the SPG lounge, I wondered if anyone from HfP was also there.

      • I have bee to a number of gigs at the O2 and the Amex lounge is pre booked by the hospitality companies ripping off punters for £500 with no food or drink ( I was in there for Foo’s last Tuesday) Even trying to pre book Amex lounge online was useless for the recently postponed JK gig. Oh and the queue at Gate B was massive due to the knew security measures that have been being implemented (airport body scanners and phones placed in a tray)

    • When we went to Celine Dion (!) the SPG email specifically said we could use the Amex lounge too, although we didn’t.

  4. Paul Irving says:

    Do they serve paid food?

  5. Is the lounge access at the O2 only for arena events? Have tickets for Jimmy Carr at the Indigo O2 in November.

    Wish I’d known before, could’ve used for the many times I’ve been to Take That.