Head for Points frequent flyer articles by Rob

Rob is regarded as one of the UK’s leading experts on business travel, air miles, travel loyalty programmes and loyalty credit cards. He is regularly featured in the media and speaks at travel, loyalty, credit card and performance marketing conferences. He also acts as a consultant to merchants looking to design attractive reward or benefit programmes.

He currently has over 2 million Avios points and over 7 million airline, hotel and credit card points in total, and has redeemed over 10 million airline miles and hotel and credit card points over the last decade. He is an ex-City of London private equity and venture capital investor.

What did I learn about loyalty programme fraud on a chilly day in Brighton?

A couple of weeks ago I attended a conference on loyalty fraud in Brighton, where representatives of various loyalty programmes and tech companies got together to discuss issues currently facing the industry. (If you are in the loyalty sector, you can learn more about the Loyalty […]

How to use Avios for domestic Japanese flights – with no taxes!

We’ve run this article by HFP reader Ricardo before.  However, it contains valuable advice for anyone planning a trip to Japan and I like to revisit it every 18 months or so for the benefit of new readers or for people who didn’t have Japan on […]

Booking Reward Flight Saver on BA ‘Fifth Freedom’ routes

I have written many articles in the past about Reward Flight Saver flights, where British Airways caps your ‘taxes and charges’ fee at £35 return for economy, £50 return for business or £55 for First (now Moscow only, I think). As well as shuttling around Europe […]

Bits: 10am check-in for IHG Spire Elite, 40% bonus buying Hyatt points, buy Avios bonus

News in brief: 10am check-in (guaranteed?) now a Spire Elite benefit IHG Rewards Club sent out an email to Spire Elite members over the weekend.  It said: “We know that when you’re busy travelling, every second of down time is precious. That’s why we’re making […]

What are the best UK airport lounges you can visit for free with Amex Gold’s Lounge Club passes?

We have made a determined attempt this year to build up our collection of UK airport lounge reviews.  We aren’t totally there yet, but we are well on the way. Having just added reviews of the Aspire (click here) and No 1 Lounge (click here) […]

What is the future of airline credit cards in the UK?

I wrote this article last week for potential use in another publication.  It seemed a shame not to run it on here too.  Whilst very little in this article will be new to regular readers, it does pull together a lot of news and ideas […]

Aer Lingus launches new Seattle route – and how to redeem Avios with minimal taxes

Yes, two Aer Lingus articles in one day!  But we have a good excuse. Aer Lingus announced a new route from Dublin to Seattle on Friday.  This offers a new way to spend your Avios points and a new way of getting to the US […]

British Airways to start boarding passengers by group from 12th December

Following numerous trials, British Airways has finally decided to push ahead with boarding in groups.  The new process will go live on 12th December. Your boarding pass will now carry a group number.  These are: Long-haul: Group 1 – BA Gold or oneworld equivalent, First […]

Bits: Lloyds response to our fraud claims, BA changing the policy on children in lounges?

News in brief: Lloyds response to our card fraud claims on the Lloyds Avios Rewards card Our article yesterday on card fraud on the Lloyds Avios Rewards credit card got traction, being picked up by Radio 4’s ‘You and Yours’, The Telegraph (read their article […]

Bits: £119 Park Plaza London deal, Virgin Clubhouse in LA joins Priority Pass

News in brief: Park Plaza London £119 deal The Park Plaza hotel group has launched a £119 promotion for its London hotels. This is a very good deal, because Park Plaza has some very decent hotels in the capital.  You need to book by midnight […]

Has the Lloyds Avios Rewards credit card suffered a major data breach?

There were many reports on Head for Points yesterday, in the comments, from readers who have seen fake transactions appearing on their Lloyds Avios Rewards credit cards.  It appears that there has been a major attack of card fraud on the Lloyds Avios product. A Flyertalk poster […]

Bits: double Avios on Kaligo hotel bookings, Hyatt double points promo, last day for ‘buy Avios’ bonus

News in brief: Double Avios on Kaligo.com hotel bookings Hotel booking site Kaligo.com has been fairly quiet on the promotional front recently. They now have a new offer available: You will receive double Avios – up to 40 per £1 but usually less – on […]

Is the Avios Multi-Currency Cash Passport worth a look?

With new overseas payment products such as Curve and Revolut targetting the travelling public, is there any future for increasingly ‘old school’ products such as the Avios Multi-Currency Cash Passport?  I thought it was worth taking a look. The Avios Multi-Currency Cash Passport card is a more […]

REMINDER: Get exclusive benefits on luxury hotel bookings via Head for Points

I wanted to give our luxury hotel booking service another mention today.  Since I relaunched this ten months ago with Emyr Thomas of Bon Vivant, the feedback from Head for Points readers has been excellent.  Over £600,000-worth of rooms have been booked so far. Here […]

Bits: BA taking 4 ex-Singapore A380’s?, Virgin Trains discounts, classic video footage

News in brief: British Airways to take 4 A380’s from Singapore Airlines? A couple of weeks I wrote about the amazing new First Class Suites being fitted to the new A380 aircraft being received by Singapore Airlines. These new planes are replacements for the first […]