How Four Seasons Hampshire looks after children

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• Waribai says:

  7 Jan7 January 06:49

  Very useful to know. Thanks Raffles and btw lovely family!

• andy l says:

  7 Jan7 January 07:14

  How impressive Raffles! Thanks for sharing.

• MaltapointsTom says:

  7 Jan7 January 08:26

  As the father of two boys under three, I have to say my first thought was that title was going to continue with “…have completely trashed them”.

• Johnny5a says:

  7 Jan7 January 07:30

  Brilliant place, must look at staying there sometime. My son would love it.

  • Mr Bridge says:

    7 Jan7 January 09:12

    Just you wait until your amex bill comes, and you find out what they ordered from room service….homealone 2

• Volker says:

  7 Jan7 January 07:39

  Amazing, really. I have just thrown away the welcome letter of another London 5-star property which explained why they didn’t want children under 12 in their club lounge. Not to mention the hotel in the Winelands/South Africa which took pride in their strict no-children policy as their guests deserve peace and tranquility…

  • Waribai says:

    7 Jan7 January 08:12

    Do you want to name and shame that London hotel? Hope it’s not IC. Got that booked with the family next weekend!
    I’ve got no problem with adults only hotels though. They provide a different service for those who want to get away from the kids!

    • Mitpat474 says:

      7 Jan7 January 09:09

      Ic always got kids in club lounge in london

    • Volker says:

      7 Jan7 January 19:04

      Just back from the recycling bin 😀 I received the above mentioned letter during a recent stay. Let me quote:

      “Dear Guest
      I would like to wish you a very warm welcome to Sofitel London Heathrow. As one of our Club Millésime guests, we invite you to make full use of the Club’s exclusive lounge where you can enjoy all of the following complimentary services […]

      Club Millésime is designed to be an executive lounge. We would therefore respectfully remind all our guests that only accompanied children above the age of 12 are permitted in Club Millésime. If there is anything else that we can do to make your stay more enjoyable, please do not hesitate to contact myself or my team…”

      So…another few years to go before Max and Molly are allowed to enter this exclusive lounge. The combination “no children under 12 allowed” – “anything else we can do to please you?” reveals their attitude towards kids compared to the different approach at the Four Seasons Hampshire.

      • flyoff says:

        9 Jan9 January 10:56

        I have also had a recent negative response to a booking enquiry regarding accommodating my daughter in my room at the Sofitel Beijing. Only 2 persons per room can gain access to the lounge. This is after they want to charge £45 per night to put a rollaway in the room. They have lost the business as effectively they are denying all of us lounge access.

  • Mr Bridge says:

    7 Jan7 January 09:15

    luxury is about options, your given the choice, and you declined.
    Its harder to find somewhere that I can go to avoid kids, than it is for those who want to take them

• Louie says:

  7 Jan7 January 09:36

  Are Max and Molly really the names of your children (i.e. not stock photos), Rob?

  • Rob says:

    7 Jan7 January 09:53

    Those are my kids, yes!

• Gareth says:

  7 Jan7 January 21:40

  Did the hotel know you run this travel loyalty website/blog as a business and that you would be posting about your stay with them?

  • Rob says:

    8 Jan8 January 08:25

    No. I have been staying there ever since it opened in 2005, though – this was probably our 8th or 9th visit. However, they treat everyone the same (possibly the stuff on the plates was only because we had a suite).

• Grant Bremner says:

  7 Jan7 January 22:57

  What catagorey room did you book and was it upgraded on arrival?

  I’m guessing you were in a suite based on the soap as standard rooms are l’occitane. Firm fan of the Four Seasons Hampshire, but keen to try out city stay in FS Canery Wharf with 2 kids as they appear to look after kids well.

  • Rob says:

    8 Jan8 January 08:23

    Yes, a Daneshill Suite. We don’t normally have something as big (normally take an Executive Suite) but with the upgrade and the 3-for-2 it made sense.

    As I mentioned in the post, they are doing the upgrades at the time of booking until 31st March – Virtuoso agents only – so you can book one level lower than the room you want with 100% confidence of the upgrade. The confirmation they send you already shows the upgraded room.

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