Maximise your Avios, air miles and hotel points

Was star economist Ha-Joon Chang right to ditch his Amex Platinum?

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Each week in the ‘Money’ section of The Sunday Times is a Q&A with a high profile figure about their personal finances.

Last Sunday it was with economist Ha-Joon Chang, who has sold 1.3m books to date and teaches at Cambridge.

Here is an extract from the Q&A:

“What credit cards do you use?

I collect air miles with the American Express British Airways card. I also have a Barclaycard, as not all shops accept American Express.

I used to have the American Express Platinum card which came with things such as travel insurance, but over time the value of the extras reduced, so I felt the annual fee [now £450] was no longer justified.”

Is he right or not?  For most people, even the idea of paying £450 a year for a card is crazy.

I am intrigued by his position as an economist as he should be able to weigh up the pros and cons effectively.  He seems to have kept up to date with the changes to the Amex travel insurance which is a plus point.  On the other hand, I would like to know which Barclaycard he carries around and what rewards he gets from it – he may have made a duff choice with that ….

My full review of American Express Platinum from last month can be found hereThe Amex Platinum home page is here.

Given that we share a similar economics background (I got a ‘B’ in A-level Economics back in 1989, Ha-Joon completed a PhD at Cambridge in 1992), it is worth seeing if I come to the same conclusion ….

Special hotel offers

I am starting here as I spent the Bank Holiday weekend at Four Seasons Hampshire, booked via American Express Fine Hotels & Resorts.  I did this because we got a GUARANTEED 4pm check-out, along with free breakfast.  Over a short Bank Holiday break, the 4pm check-out was a valuable benefit.

The FHR benefits on this stay were probably worth £150 (free breakfast plus the value of the late check-out).

Travel insurance

This used to be gold-plated. Since July 2012, it is far from it.  An age limit of 70 meant that I have just cancelled my Mum’s supplementary card  – she used to get free travel insurance as part of my account.

You are now also obliged to  pay for your flights and hotel on an American Express card to benefit from some of the second-tier insurance features, such as flight delay cover. If you would otherwise use a card with no foreign exchange fee like the Post Office or Halifax Clarity, you are effectively paying an extra 3% depending on the billing currency.

You are covered for ‘big things’ like medical cover however you pay.  The insurance saves £100+ annually for us and we do not purchase any additional cover.

(Ironically, the downgrading of the insurance came with a 50% hike in the Platinum annual fee from £300 to £450!)

It is also worth mentioning the ‘no questions asked, you’re covered’ car hire cover.  Platinum provides additional car hire insurance however you pay for the car, so you can decline any attempts to upsell.  This is worth at least £100 a year to us.  The 3-day Hertz rental I had last weekend for £87 was £100 cheaper than the original quote.

You also get a ‘four hour bonus’ if you use the Amex Platinum rate code at Hertz.  Used cleverly, this can save you a full days rental fee.  Picking up at noon and returning the next day at 4pm is only charged as one day instead of two.

Starwood Gold / Club Carlson Gold / Accor Platinum / Hertz and Avis status

These are not hugely valuable to me because I do not do much business with any of these chains.  My wife, as my Platinum supplementary cardholder, does get some benefit from them.

She will be at the Pullman in Sochi for five nights this month and the Le Club Accorhotels Platinum status will get her lounge access.   Accor Platinum will also give her a 8% rebate on the cost of her stay (as a base member she would only get 2%) in Accor vouchers.  There will be £50 of additional value here at least.

The Avis benefit now appears to have ZERO value as Avis Preferred is now free for anyone to join.  Hertz is better as Amex Platinum lets you enrol at ‘Five Stars’ level which comes with additional benefits.

Amex Platinum also comes with a de facto Sixt car rental gold cardvia this link, any Starwood Preferred Guest Gold member can join the Sixt scheme at Gold level.

You should also be able to ‘status match’ the Amex hotel status cards for similar cards with other hotel chains.  statusmatcher.com is a good website where people report successful status matches from one airline or hotel scheme to another.

Fine Dining, Taste of Platinum, Amex events, Platinum gifts

Amex has been making an effort with its events programme over the last 18 months.  I had a good night at the MontBlanc event in Bond Street in November and there are some other bits and pieces coming up.

The £70 Matches gift voucher last year was used for an Orlebar Brown t-shirt!  I still have my £50 BestSecret voucher to use as well!

There is £100 of annual value in this even after discounting the t-shirt to what I would have been willing to pay for it.

Access to Delta lounges / Priority Pass lounge access / Eurostar lounge access

I never use the Delta Air Lines benefit and it is a while since I last used my Priority Pass.  (It was in Manchester last year when I used it to enter the Aspire lounge, as the BA one is too depressing!). My wife has had the odd Priority Pass usage via her job.

I used the Eurostar lounge on my way to Paris recently.

There is probably £50 of value here over a year, mainly via lounge access for my wife.

Free British Airways Premium Plus Amex

I am grandfathered this deal, which means I don’t pay the £150 fee on my British Airways Premium Plus Amex.  This is a £150 saving since I would definitely pay for the card if I had to.

Free Cathay Pacific Gold card

My wife and I both still have these.  Mine will never get used as I have BA status – I only got it as there may be a status match opportunity from it at some point!  My wife did use hers for a few months after maternity leave whilst she built up her BA status again but has not used it in the past year.

So ….

Overall, Amex Platinum does, for us, cover its cost.  £150 of that, of course, is the free British Airways Premium Plus Amex which is a not an offer that new cardholders can access.  Other people would probably make more use of the Priority Pass and hotel status benefits than we do.

For us, then, American Express Platinum still seems to make sense.  For you – like Ha-Joon Chang – the answer may be different.


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Comments (86)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Susan Smith says:

    For me and OH (supplementary plat) who travel fairly regularly but on LCC or not often enough on the same full-service carrier to get status the double Priority Plus, car hire and CPG have made it a no-brainer. The CPG has enabled status matching to FB-G and the FB to *A G with Turkish so well worth it.

  • letsfly says:

    I was also at the four seasons after your previous review! We loved it…

  • Paul says:

    The Amex platinum card is of value to me due to the insurance and grandfathered BA amex. I have had 3 major claims on the insurance thanks to the volcanoe shutdown and Heathrows inability to deal with snow, as well as delayed baggage. All were settled in full and with no quibble. That has value.
    It is however at the top end and any degrading of benefits or further hikes in fee would probably tip it over the edge. I would give it up, to be replaced by annual churning for the points. I can’t do that today with BA card coming for free.

  • Dannyrado says:

    I thought cathay gold had been dropped?

    • Rob says:

      It has.

      • Ian says:

        So, no free BA plus card, worse travel insurance benefits, higher fee, no cathay gold. For new users this card is useless. So I have to agree with that economist… Plus the travel insurance is not that great for that fee. I got an annual travel insurance that is the top end (gold as it is called from world nomads) and I pay less than £100 and it covers two people..I had 3 claims and all were paid in full and quickly.
        you can easily find a voucher for a discounted hertz rate and I have a car travel insurance that covers pretty much everything, bought separately from insurance4carhire for £49.99

        So, unless for new users there is a real value I’m not seeing, there’s no point in keeping the card after triggering the bonus points.

        Correct me if I’m wrong

        • Roger says:

          I did a search for Worldnomads. The automatic quote for annual worldwide family travel insurance was £1,073.86!

          This was before entering age and other info. Update: age unchangeable. Those to be insured must be under 60, though other pages imply 64.

          More:
          [quote]
          AN IMPORTANT MESSAGE FROM WORLDNOMADS.COM

          Annual multi-trip travel insurance for our Great Britain customers, from WorldNomads.com, will be undergoing an upgrade and will no longer available to purchase from 12 MAY 2014.[/quote]

          Hurry, hurry. 😀

          • Roger says:

            See how useful quoting a link is? 😉

            The search produced a webpage in which I chose ’31 days’ (I think), ‘annual’ and ‘family’, there being no ‘couple’ in the dropdown box. That produced the staggering fee.

            Whether I should have seen your quoted text is irrelevant after seeing the jaw-dropping initial quote and the message that I’d need to buy this week if I wanted and qualified. Neither of which I did.

          • Roger says:

            I had a look at the millstreamonline offer, which on the surface appears wider ranging than your policy. Certainly, the premium they quoted me was much higher than yours, probably because I’m older. It would almost certainly be ‘enhanced’ fo cover pre-existing conditions.

            One interesting aspect is the offer of CDW excess cover. For worldwide, this would add £51 for us. No liability cover for motoring claims.

  • Alan says:

    Good benefits for me over the past week
    – EDI Servisair lounge – flying KLM therefore no lounge access otherwise as I’ve dropped to Silver with them. EDI lounge not amazing but in the next month renovations should be completed and it will become an Aspire lounge plus a No 1 Traveller lounge will open
    – Sheraton Amsterdam Airport – free Internet and upgrade (mainly lots of free bottles of water!) plus some bonus points at checkin.
    – Hertz – 5* meant saved a very long (~30 min) queue at SFO – straight to garage where car waiting, insurance covered with Plat. 4h Plat CDP benefit stacked with weekend points redemption to give noon Sunday until 4pm Tuesday for only 1100 points!
    – FHR stay, one night with $100 credit and late checkout of definite benefit
    – Will then use PP lounge in AMS on way back
    – travel insurance for whole trip

    So in just a week I’ve certainly some tangible benefits from the card. Mind you zero use of the card directly whilst abroad due to their stupid forex fees, so all on the PO Mastercard!

  • Maximus says:

    For me the loss of the CX MP card was the clincher. The Priority Pass lounge offerings are, I suspect, of a lower league compared to OW lounges. As I can cope sitting in a quiet area of the airport with a coffee or cocktail people watching for an hour or so, and would rather do so that paying for a pass to a dodgy lounge!

    The hotel cards are nice to have, but not a big deal (in these chains the standard rooms are decent enough usually).

    The travel insurance is of no benefit as I need to get separate cover elsewhere (Amex do not cover known conditions and I can not risk admission to hospital in the states with asthma. The bill would bankrupt me!).

    If the CX card was ongoing I would almost certainly have kept the card. As it is, I have cancelled. The Gold offers far better Avios benefits for a non-business traveler like myself.

    The concierge service and other frippery would never have been used by me.

    But lets me honest, a lot of people are credit card snobs (I include myself) and like the kudos of “flashing” Amex Platinum., so maybe “sales” will no drop by much.

    (Maximus- who dropped A-level Economics after one term as he could not face analysing any more supply and demand curves and switched to Classics instead, a strange combo with Chemistry and Biology I admit!).

    • ADS says:

      What do you mean by “The Gold offers far better Avios benefits for a non-business traveler like myself.” ?

      btw, for me it was the Travel Insurance restrictions (need to book flights / hotel with Amex) that pushed me over the edge to cancel my card.

      • Maximus says:

        Sorry, I did not phrase that well. I meant the Avios benefits, especially in the first membership year, are better than Amex Platinum, so Gold is overall a better card for people who do not travel frequently to make full benefit of the perks of Platinum and are more interested in MR/Avios collection. Free first year bonus points, 2 points per £1 on supermarket/ petrol spends…

        Of course I would use neither Plat or Gold Amex overseas, I use a Halifax Clarity for cash withdrawals and Lloyds Amex for purchases when out of the UK.

        • ADS says:

          Ah, yes … I’m planning on getting a Gold next time I change.

          I can’t be bothered with two cards for overseas cash/spend – so I just use the Halifax Clarity for both.

        • Roger says:

          No, it’s against the terms and conditions.

          However, you can make a payment after you have the cash, easiest by Faster Payments if you’re signed up to online banking.

          Even if you don’t, approx 1% interest a month is still far less than most other methods of obtaining cash. There’s still the potential interest on interest situation, likely to be infinitesimal. Because of this, I once had a statement for 1p, and sure enough, 1p was taken by direct debit.

  • Mark says:

    I think your getting confused in your older years raffles.

    Your A-level was in home economics! Not quite the same.

    Lol.

  • al says:

    The plus side is that the Priority Pass deal has improved. In addition to a second card for the supplementary Platinum cardholder, both card holders can now take 1 guest in to a lounge for free (guests used to be £15 a pop).

    Benefit I have never been able to get to work is Hertz rental. For booking in advance, I have always found the price on the Hertz web price to be cheaper than the preferential rates offered to Gold members. It is also increasingly possible to hire a care from Hertz or Avis via the car hire discounters.

    Accor vouchers are OK when someone else is booking and paying, but my most recent Accor booking via TopCash back and Hotels.com (with its free nights reward schemes), gave me an effective total discount of 20.5%

    Overall, I think the platinum is nice to have – but any further increases in the fee, or downgrades in the benefits mean that cost/benefit ratio becomes more and more marginal.

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