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Earning Avios for paying your council tax and other utilities

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Your council tax bill for 2015/6 will have dropped through your letterbox in the last few days. Earning Avios or other points by paying your day-to-day bills is something that a lot of people ignore.

Unfortunately, because of the huge range of utility companies, it is difficult to write a detailed post on paying utility bills by credit card. I have been doing this for years, though, when I can. There are a couple of things always worth remembering:

Some utility companies keep quiet about their willingness to take credit cards. For example, I don’t have a current bill to hand to double-check, but Thames Water bills used to not mention their willingness to take credit cards. They presumably wanted to avoid paying the processing cost if they could. Yet, head over to the Thames Water website and you’ll see that Visa and MasterCard credit cards are accepted – with NO surcharge.

Some companies do add a surcharge for paying with a credit card. You need to do the maths to see if it is worthwhile. Our phone and broadband contract is with Sky, for example, and is about £30 per month. Sky charges a 50p surcharge for credit card billing. This is worth it for me, because I have an old-style bmi MasterCard which gives 2.5 Avios per £1. If you take an expensive Sky TV package, even a less lucrative Visa or MasterCard may be worth using.

3V Virtual Visa cards are still accepted by some utility companies – and you can buy these with an Amex in Tesco.  3V cards are Visa-branded pre-paid cards which are sold at face value in Tesco and elsewhere.  They are currently tricky to find because they are being rebranded at pay.com.  Not all utility companies take them – Vodafone and Sky are OK  I believe, as are some energy groups.  Buy £50-worth as a test – that will trigger 150 bonus Clubcard points for spending £50 on gift cards – and see if they go through.  If not, you can use them for Amazon gift cards and / or use them for your usual online shopping.

Most interesting, though, is this one: It seems, very occasionally, that some companies who do NOT take credit cards do let the odd one slip through! My local authority is Kensington & Chelsea. They are adamant that only debit cards are accepted for online payment – the website says:

“we accept British-issued debit cards for MasterCard and Visa and Switch, Solo, Visa Electron, Delta and Maestro Debit cards”

However, for the last four years, I have successfully used my bmi MasterCard or my Marriott MasterCard to pay my bill! This is very attractive for me as there is no surcharge at all.

It doesn’t work with all cards. I once tried using a Tesco MasterCard and the system recognised, correctly, that it was a credit card and not a debit card. I have no idea why some cards work – presumably there is a database somewhere that tells the payment system which cards are credit cards, and some must have been missed off!

It is all very odd, when you think about it.  Because of the cut taken by the card processor, my council presumably receives less money than it is expecting.  I am credited with having paid the full amount, however, and the council clearly never bothers to try to reconcile the difference.

If you have any interesting stories about settling utility bills on points-earning plastic, please post them below.

Comments (109)

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  • Pr99 says:

    As for your supplier not recognising when they under receive funds, they generally get a list of receipts and a separate list of charges. The charges list the breakdown by category

    VISA corporate
    MC Debit
    And all the others

    With the value of transactions, number of transactions, charge calc in total.

    The first part of the card number is the BIN number and ranges of BIN numbers are issued regularly. This identifies the card type and needs to be loaded in the system if you want to discriminate against card types.

    It can probably be figured out but I don’t imagine many councils have the time.

    Amex is different I think they get net received per card transaction.

  • James67 says:

    I also pay my property management fee of about £100/month with my credit card. Beauty of it is I can pay it as and when I wish so it has proven very useful in helping meet target spends for new cards.

  • Volker says:

    While some retailers claim they wouldn’t take Amex, I found a few of them who actually do. I just pop my Amex card into the card reader to find out. This still works e.g. at my local co-op for PayPoint payments which has proven a huge Avios generator. While my local petrol pumps don’t accept Amex at the manned till (terminal refuses the card), the 24 hr card terminal outside does 🙂

    • Jason says:

      What are pay point payments?
      I have a co-op close by.

      • Volker says:

        Please check Wikipedia. I couldn’t explain it any better 😉

        • Will says:

          so this is a way of paying your tv licence with amex. been looking for a way for a while!

      • Aeronaut says:

        http://www.paypoint.com

        Paypoint is a system where you can pay bills at participating retailers (it has other applications too, topping up PAYG mobile accounts being a very popular one).

        epay and Payzone are similar, competing systems.

        Worth noting that many convenience stores won’t necessarily accept a credit card payment for a Paypoint transaction without adding a surcharge, and many don’t accept Amex full stop.

        • Jason says:

          So could you go to a co-op and pay your council tax bill at a pay point terminal?
          I assume you would need a reference number and account numbers etc?

    • davef says:

      There’s a banner add on the amex site saying Co-op now accept amex.

  • FS says:

    Our council do not accept Amex and charge 1.74% for paying with other credit cards, so I recently paid my council tax at an Amex-accepting PayPoint with no card fees at all. Result!
    Still no luck with paying my car tax with Amex though.
    The 3v Visa/Mastercards at Tesco have an added fee on them ie. a £50 Prepaid Visa card costs £53.95.

    • James says:

      Actually the 3v don’t have an added fee, the Gospendit (silver Visa) do have (£53.95 as you pointed out)

    • Blenz101 says:

      If they have £3.95 added on you are looking at the wrong type of cards.

      Not that you will be able to find the right type of card as they have all long since been cleared out from all but the very most rural stores.

      • FS says:

        Ah, that’ll explain it. Thanks for commenting – I’ll stop searching then.

    • guesswho2000 says:

      Car tax wise, I assume it’s down to the amount – I had no problem paying my old car’s tax by Amex (£175 per year or something), but couldn’t pay my OH’s that way (£30).

      • FS says:

        The automated payment by phone declines Amex cards and the new online (Beta) does too. I can’t seem to speak to a human though. There was talk they would be adding Amex as an option soon but I’ve had no luck so far.

  • James says:

    Ted, tax avoidance had nothing to do with it.

  • FS says:

    To be honest, I hadn’t thought of it that way, but you may have a point there. Food for thought.

  • Joe says:

    Thanks Raffles, great idea!

  • amexuser says:

    Brighton & Hove Council takes Amex straight…nice isn’t it: 🙂
    https://www.civicaepay.co.uk/BHCC/WEBPAY_Public/WEBPAY/Default.aspx

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