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Earning Avios for paying your council tax and other utilities

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Your council tax bill for 2015/6 will have dropped through your letterbox in the last few days. Earning Avios or other points by paying your day-to-day bills is something that a lot of people ignore.

Unfortunately, because of the huge range of utility companies, it is difficult to write a detailed post on paying utility bills by credit card. I have been doing this for years, though, when I can. There are a couple of things always worth remembering:

Some utility companies keep quiet about their willingness to take credit cards. For example, I don’t have a current bill to hand to double-check, but Thames Water bills used to not mention their willingness to take credit cards. They presumably wanted to avoid paying the processing cost if they could. Yet, head over to the Thames Water website and you’ll see that Visa and MasterCard credit cards are accepted – with NO surcharge.

Some companies do add a surcharge for paying with a credit card. You need to do the maths to see if it is worthwhile. Our phone and broadband contract is with Sky, for example, and is about £30 per month. Sky charges a 50p surcharge for credit card billing. This is worth it for me, because I have an old-style bmi MasterCard which gives 2.5 Avios per £1. If you take an expensive Sky TV package, even a less lucrative Visa or MasterCard may be worth using.

3V Virtual Visa cards are still accepted by some utility companies – and you can buy these with an Amex in Tesco.  3V cards are Visa-branded pre-paid cards which are sold at face value in Tesco and elsewhere.  They are currently tricky to find because they are being rebranded at pay.com.  Not all utility companies take them – Vodafone and Sky are OK  I believe, as are some energy groups.  Buy £50-worth as a test – that will trigger 150 bonus Clubcard points for spending £50 on gift cards – and see if they go through.  If not, you can use them for Amazon gift cards and / or use them for your usual online shopping.

Most interesting, though, is this one: It seems, very occasionally, that some companies who do NOT take credit cards do let the odd one slip through! My local authority is Kensington & Chelsea. They are adamant that only debit cards are accepted for online payment – the website says:

“we accept British-issued debit cards for MasterCard and Visa and Switch, Solo, Visa Electron, Delta and Maestro Debit cards”

However, for the last four years, I have successfully used my bmi MasterCard or my Marriott MasterCard to pay my bill! This is very attractive for me as there is no surcharge at all.

It doesn’t work with all cards. I once tried using a Tesco MasterCard and the system recognised, correctly, that it was a credit card and not a debit card. I have no idea why some cards work – presumably there is a database somewhere that tells the payment system which cards are credit cards, and some must have been missed off!

It is all very odd, when you think about it.  Because of the cut taken by the card processor, my council presumably receives less money than it is expecting.  I am credited with having paid the full amount, however, and the council clearly never bothers to try to reconcile the difference.

If you have any interesting stories about settling utility bills on points-earning plastic, please post them below.

Comments (109)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • mark2 says:

    unless you are collecting Avios, Virgin points etc.

    • mark2 says:

      When we can find 3V/Pay.com again you can optionally get 3% cash back from Tesco plus anything from your credit card.

  • Rob says:

    My gut feeling is that site does take credit cards but they tell you that it doesn’t in an attempt to save money on processing fees. I doubt even K&C is so stupid as to let this go on for years and years otherwise.

    • Jason says:

      I’m sorry but I have to agree with Raffles here, these are Councils who have made a business decision to accept credit cards as a form of payment. They have left the credit card option available, whilst stating they don’t accept credit cards, as a way of getting paid from customers who perhaps aren’t in a position to pay, for one reason or another, via other means.
      It wouldn’t be difficult to set up their automated payment system to add a charge, for credit cards, they have chosen not to for commercial reasons.

  • Jason says:

    Ted,
    If you feel like this then perhaps using Avios, to pay for flights, is possibly a step too far for your morals?

  • Frenske says:

    Thanks Oyster for reminding me of this. I started looking if I could pay with credit cards. 1% cash back on Direct Debit is much much more convenient.

    I think I tried to pay Kingston council tax using 3V pre-paid cards, but it did not work.

  • Sticky says:

    Been paying sky bill for ages on MBNA Visa. No surcharge ever!

  • Richard says:

    “Hopefully I won’t be the only one who sees this as selfish”

    No, you’re not. It crosses a line for me.

    • Mike says:

      A council isn’t that different from any other service provider (other than there being less choice).

      • Richard says:

        Well… that’s where we disagree, and will probably never agree. I realise that I’m positively Communist by the standards of most people in this thread. But, finding a clever way to take a few quid from the community pot, to help me go on a luxury holiday? No thanks.

        • Jason says:

          I thought that was the purpose of this website! 🙂

          • Jason says:

            I wasn’t referring to the ” taking from the community pot” part 🙁

          • Richard says:

            Quite 🙂 It’s the “community pot” part that makes it cross the line for me.

            (For the record, there are other things people sometimes discuss here which I wouldn’t do – lying about your address for example, or making bookings you have no intention of keeping. But that’s just me, I know.)

        • Lloyd says:

          Sit on the fence with this – some people seem to have an aversion to others paying by credit card due to the % that everyone else subsidises, but then that same % applies if you pay through paypoint and other similar methods. Even a debit card could be classed as morally wrong as all those 15pence transactions add up.

          • Muryu says:

            Compared to paying by direct debit in 10 instalments the council will make more in interest than it will pay in credit card transaction fee.

  • Michael says:

    I’ve tried in the past to use an overseas debit card but for some reason this is always identified as a credit card when I try to pay UK utilities etc. thus attracting a charge. No matter what I say, the utilities are adamant it’s a credit card 🙁

    • Luke says:

      Thats because foreign debit cards are charged in the same way as a UK credit card is.

  • Ron says:

    Just read one of the comments above about paypoint. Can we use paypoint to pay all the council tax and utilities bills? So that we can use Amex with no additional charge.

    • Dave says:

      I think the difficulty is finding a paypoint that takes amex.

      • Ron says:

        I have never used paypoint, but I’m assuming if the outlet takes Amex, then I can use Amex for paypoint?

        • sandgrounder says:

          Small businesses will say no because they lose money on the deal. Somewhere like a One Stop or a CoOp will probably do it for you no problem.

          • Matthew says:

            One stop worked for me today with a council tax payment card! Happy days!

        • Rob says:

          A lot of places won’t allow cards. The Co-Op used to be very flexible but they may have tightened up.

        • Ron says:

          I am thinking about co-op, I’m going to pop in and ask the staff. If they say yes to card, then I may start paying my council tax and bills via paypoint. Thanks.

          • jason says:

            I think i will see if the santander, bill pay site, allows me to make payments using the tesco visa giftcard route which have generated quite a lot of MR points, for me, this month.

          • Rob says:

            The trick – as I understand it – is NOT to ask the staff (who should be trained to say No) – but find a 12-year old lookalike on the till who will do it anyway!

            (This, of course, means that Co-Op will lose money on the transaction!)

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