My experiences with using the Travelex Supercard

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• Simon says:

  20 Jun20 June 20:11

  I’ve been able to add my MBNA Virgin Black Visa onto my supercard but not my Marriot card, I wonder if it is because it’s a World Mastercard and so has higher processing fees.

  • Rob says:

    20 Jun20 June 20:38

    No, it is, I think because the Marriott card is seen as a store card (ie the first 6 digits, known as the BIN identify it as a store card) and not a credit card, a side effect of it being issued by a store card company.

    I flagged this with Travelex a couple of weeks ago but have not had a formal answer yet. The above guess is probably correct though.

    • Adam says:

      24 Jun24 June 09:28

      Bought flights in dollars on the Expedia US site 8 days ago, the expedia fee has appeared, but no sign of flight charges posting yet to my MBNA AA Visa, although transaction is showing pending – the flights ticketed straight away.

• Leo says:

  25 Jun25 June 18:32

  Bought IHG points on Saturday (20th) as you can see above – all seems to have worked although it took until today for the transaction to show in my barclaycard account (25th).

  Reasonably happy :-).

• steve says:

  25 Jun25 June 19:39

  Placed a transaction online with a Taxi firm in Mallorca on the 14th June, posted on Supercard and my linked card on 17th june.
  Booked a Hotel in Dubai (Full prepayment) on the 13th June, still no sign on either supercard or my credit card.

  • Etk says:

    26 Jun26 June 06:19

    So my test transaction from 3rd of June STILL hasn’t shown on my mbna virgin black visa… Might be a good way of deferring holiday spending!

    Will be in Vegas in two weeks so we’ll see how it works out in the wild.

    • Dynamo says:

      26 Jun26 June 08:11

      Same here. Transaction from start of June yet to reach my account

      • Adam says:

        3 Jul3 July 21:34

        It must be bizarre… surely the merchants haven’t received payment and as the authorisations are dropping off, are running the risk of being later declined??

• Martin Turner says:

  26 Jun26 June 08:38

  Hi All,

  I registered for my card but it told me it was overscribed blah blah blah. I thought oh well. Then this week out of the blue my card turned up.
  My issue is the app I have on my phone (Android) doesn’t seem to work, I load it and it gives me a thankyou message. So I uninstall it and then it asks me to login but then wants an account number, where do I find that, is that the number on the card?
  Can I call or email anyone to reset my info?

  • Roberto says:

    26 Jun26 June 10:03

    Yes, the account number is on the card.. its under you name in the front.

    • Rob says:

      26 Jun26 June 10:04

      Travelex is aware that this is badly expained and totally unclear!

• Roberto says:

  26 Jun26 June 10:29

  Mine arrived in Spain yesterday the 25th and I was eager to try it out. As other have said their as an issue that the account was “suspended” , I called through to supecard and was quickly handled. I deleted and reinstalled the app , added a debit card and was working instantly. I subsequently added a credit card ( you can have up to 5 cards ) and wend off the draw some money out of an ATM in town..

  I took €100 out and £71.23 was debited from my UK bank so thats a rate of €140.4 ..I looked at the live interbank rates and the spread was 1.40447 to 1.40471 with a high so far that day of 1.40482.

  I normally use a FairFX euro mastercard who were 1.3745 at that very moment and/or Currencyfair who offered1.3985 when I checked a second or two later.

  I will try a credit card later today and may even draw cash on it too to see how thats handled.

  All told I am quite happy..

  • Roberto says:

    29 Jun29 June 14:28

    Following my badly spelled and grammatically incorrect comments above I have now used my supercard with each of the five associated cards linked to my account including a supplementary one linked to my wife’s virgin card. I must say its behaved faultlessly with no issues and each time giving me a rate as close to spot as I could have hoped for.

    I also drew cash on a credit card and its showing as a purchase. I have no idea how long that will last but the manufactured spending people will no doubt have some fun with that until things change.

• Alan says:

  29 Jun29 June 04:13

  Supercard finally arrived, but giving an error with every card I try to link to it 🙁 Have Tweeted them, hopefully they can resolve this – bit useless otherwise!

• JQ says:

  29 Jun29 June 07:06

  I used my card in Hong Kong with no problems and the cash withdrawals appeared 5 days later on myIHG barclaycard account. However I got a better rate using the Halifax Clarity Mastercard and the IHG points earned were not worth paying extra for Visa’s forex spread.

  • JQ says:

    29 Jun29 June 07:07

    … however as the GBP dropped a few days afterwards I exchanged the cash back to pounds and made a profit, so the points were free. I wonder whether the Supercard considers Jersey or Gibraltar part of the UK for fee purposes.

• ADS says:

  29 Jun29 June 09:53

  Oh the irony – I can’t use a Travelex cash machine to change the PIN on my Travelex Supercard !

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