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Review: introducing Air New Zealand’s economy service and the Economy Skycouch

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As part of our Air New Zealand competition, which launches today, I will be taking a look at the unique features of the ANZ in-flight product. This is what you will experience if you choose to fly them from London to Los Angeles and, optionally, on to Auckland.

Air New Zealand runs a three-class service out of Heathrow, consisting of:

Economy, including the patented Economy Skycouch

Premium Economy, featuring the impressive Premium Economy Spaceseat, a substantial step up from the BA and Virgin premium economy options in my view, and

Business Premier

Air New Zealand Skycouch review

In the current Air New Zealand sale, which ends on 23rd September, prices start at £449 for Economy, £870 for Premium Economy and £2,327 for Business Premier.

In this article, I want to focus on their Economy service and the Economy Skycouch. This is, after all, the prize that one Head for Points reader will be winning. Articles on Business Premier and Premium Economy will follow over the next couple of weeks.

It wasn’t practical for me to fly to Los Angeles and check out their seats and service for myself. Air New Zealand did arrange the next best thing, however. I was given a private tour of their new Boeing 777-300 aircraft whilst it was on the ground at Heathrow.

The 777-300 has 244 economy seats in a 3-4-3 formation. seatguru.com gives a seat width of 17.1 inches and a pitch of 32-33 inches. The width is slightly narrow than a British Airways 777-300 which is nine across, but this is partially offset by additional legroom.

Other key features of the ANZ economy product include:

Armrests which disappear fully into the back of the seat, allowing additional space for couples and groups

10.6″ TV screen with over 1,700 hours of content including TV, box sets, films and video games

USB and iPhone / iPod connections

On-screen snack ordering. I was impressed by this – if you are feeling peckish between meals, you can order a variety of snacks via your TV and the crew will deliver them to your seat. I’d be happy to see this in Business or First Class, to be honest, so to find it in Economy was pleasantly surprising.

The Air New Zealand economy seat is profiled on their website here.

The Air New Zealand Skycouch

The key differentiator with other airlines, however, is the patented Economy Skycouch.

The Skycouch is installed on rows 37 to 46, which is the ‘front’ economy cabin immediately behind Premium Economy. This means that there are 20 Skycouches in total, 10 of each side of the aircraft in the block of three seats by the window.

Here is the Skycouch in action:

and here are some far less professional images that I took:

Air New Zealand Skycouch review

…. and in couch mode:

Air New Zealand Skycouch review

The Skycouch allows a 3-seat block of economy seats to be converted into a flat surface measuring 74cm x 155cm.

There are a number of ways in which you can use the Skycouch, and any combination will be available for the winner of our competition.

A family of two adults and one child can reserve a Skycouch for an additional £100 for the group

A couple can reserve a Skycouch for an additional £299 per couple. This guarantees an empty middle seat as well as the ability to turn the seats into a couch.

A solo traveller can reserve a Skycouch from £599. This guarantees the traveller two empty adjacent seats and the ability to turn the seats into a couch.

These prices are each way, based on travel from Heathrow to Los Angeles.

You can find out more about the Economy Skycouch on the Air New Zealand website here.

As a member of Star Alliance, you will also collect miles and status points with any Star Alliance loyalty programme when you fly Air New Zealand.

If this sounds interesting, you can win your own Skycouch flight to Los Angeles in our competition which launches today.

Comments (67)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • John G says:

    What happens if the person in one of the seats in front wants to recline?

    • Trevor says:

      What happens if there are seats in front? No leg room forwards or sideways, and barely space for 2 to sit abreast. Like the way the video conveniently removes the next row! Can only see this as being good for someone alone in the middle seat sitting cross-legged and meditating to overcome the pain of sitting cross-legged for so long, or for the NZ hobbits as mentioned above (who have to like spooning if more than one) and of course for 2 small kids – but would you pay the extra cost for them? Mine sleep pretty soundly in a normal seat. Glad I’m not the only one with reservations against this idea. And since airlines always insist on you having your seatbelt done up and visible above any blankets while you sleep, not sure how this is even practical, let alone comfortable. Happy to win a free trip however in a couch that wouldn’t even get a test drive, but otherwise ANZ can keep their skycouch and I’ll keep my money.

    • gs says:

      i would think these are the type of seats that don’t recline (ie. where you kind of slide forwards rather than recline eg like the seats on CX)

  • Don't Like Fruit says:

    The on-screen snack ordering really appeals to me.

    Irrespective of the cabin I’m flying in, I’ve never been comfortable pressing the attendant call button to ask for additional food or drink. Having this option made explicit via the screen option would remove my inhibitions!

    Do any other airlines offer anything similar?

    • Cosmo74 says:

      Virgin America have an electronic ordering system for food and drinks through the IFE screen (in economy at least).

  • What's the Point says:

    What happens if you are sitting next to a stranger and they offer to go head to toe with you!

    • The_Real_A says:

      The next course of action really depends on how attractive she is 🙂

    • Nick says:

      I don’t think that’s possible. I think you book the couch, not a single seat on it. The pricing above looks very odd otherwise.

      Having strangers fall asleep on my shoulder has happened before in economy.

  • Percy Pig says:

    How I think the sky couch would be used:

    Me: Sitting in Aisle seat, pressing the “order booze” button as frequently as I can
    Wife: Curled up on sky couch, head at window end – feet on my lap
    Child: Running amok

  • James67 says:

    All joking aside, this is a great prize and I hope the winner has lpts of fun with it. I have flew NZ and imo their cabin crew are the best I have come across. Ot’s a pity they did npt resist the temptation to go 10 across but skycpuch is novel and NZ should be commended for trying something different. It will certainly work for some such as larger build couples who will appreciate the comfort of the flush fitting armrests. At just 171cm I guess too I could just about position myself comfortably to sleep. Good luck to the winner, and thanks to Rob for continuing efforts on competitions.

  • Kathy says:

    So for a solo traveller, it’d cost circa £1600 return to get a (short, but then, so am I) flat bed. And circa £1k to fly economy with the skycouch one-way.

    I guess I can see it working as an alternative to attempting to trying to upgrade to J for an overnight flight, one way, but it seems pricey for what it is.

    Of course, the real sweet spot would be on a very quiet flight if you can end up on a skycouch on your own without paying extra!

    • Rob says:

      I agree, for a solo traveller it does not compare that well to buying PE outright. That is possibly deliberate, though, because ANZ would prefer you to buy PE if you can afford it and leave the 3 economy seats to be sold to someone else.

      Remember that ANZ doesn’t pay any APD or taxes on your empty middle seat when a couple travel, neither will your empty middle seat be checking in any bags or having a meal, so charging £299 is a good deal for them.

      • Kathy says:

        True, but you’d have to want to spoon to lie down in couch mode! No good for a pair of friends – unless you were very close friends.

        How is it having the couch bit extended while sitting upright? is there enough actual room there for a (short-ish) person sitting upright to have their legs stretched out?

        • Rob says:

          The seats are known as the ‘cuddle couch’ for a reason!

          If you wanted to sit upright and were travelling solo, I think you’d put a couple of pillow behind your back and lean on the window. Feel free to experiment on your sofa at home!

          • Kathy says:

            I was actually thinking about more than one person sitting upright on it – if you can sit in your designated seat with the couch bit up and stretch your legs out, or if you’d need to tuck your legs to the side.

          • Rob says:

            The pitch is the same as normal economy seat so I doubt that would work.

        • Percy Pig says:

          Real friends spoon together

  • james says:

    I think the extra is reasonable for the couch, but agree with the poster questioning it’s value when you can get an ex eu J seat for around a grand.

    Avoid regular economy in a 10 across 777 at all cost, it’s tortuous on a long flight.

  • Nick G says:

    With a 20 month old id love to see how this works….it actually puts us off flying in Y as nowhere for us to sit and little on to sleep on a long haul flight without someone next to us…thats why i justify to Mrs G we need to travel in J 🙂

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