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Bits: 100 Clubcard points on kids books, football tickets for Emirates miles

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News in brief:

100 Clubcard points on childrens books

Tesco Direct has launched a new promotion, offering 100 bonus Clubcard points (worth 240 Avios or 250 Virgin Flying Club miles) when you pre-order selected childrens books.

The selection is here.

These seem to be aimed at the ‘young adult’ market – there was nothing suitable for my 7-year old.  If you have a 9-10 year old or above then you should be OK.

The books are already massively reduced, some by up to 50%, so there may be potential to resell them on eBay in the run up to Christmas.  Alternatively, this is a good time to get an early Christmas gift for any 9-14 year olds in your family.  Click here for the full list.

Arsenal football tickets available for redemption via Emirates Skywards

I wrote an article in the Summer about the great day I had at the Emirates Stadium with my father-in-law, treating him to seats in the best positioned executive box in the ground courtesy of my Emirates miles.  That was for the Arsenal vs Chelsea match.

Emirates has f-i-n-a-l-l-y made the first wave of Arsenal tickets available via this page on the Skywards website.   This covers games up to Christmas.

You will need 12,500 miles (standard) / 20,000 miles (Superbox) for games against weak opposition and 30,000 miles (standard) / 45,000 miles (Superbox) for the best games.  The best options have already gone, unfortunately.

Remember that you can transfer Amex Membership Rewards points into Skywards miles at 1:1 and they transfer INSTANTLY if your account is already linked.  You are limited to two Superbox seats per game per Skywards account – I don’t know if they cap standard seat redemptions.

One problem is that availability is not shown (apart from telling you that there IS availability) until you have enough miles in your account.  There is a risk that you transfer enough points for two seats only to find that just one is left.

If Arsenal isn’t your thing, you can also book for AC Milan, Hamburger SV, New York Cosmos, Olympiacos, Paris Saint-Germain, Real Madrid and SL Benfica.  Not a bad list!  Tickets for these clubs require fewer miles than Arsenal.  The idea of a Winter weekend in Madrid watching Real from the Emirates Skybox is not a bad one ….

More games will be added as the season progresses.

Arsenal Emirates

British Airways appoints new ‘brand director’ …. from Avis Budget

British Airways used to employ a guy called Frank van der Post.  He was appointed to a new role – now called ‘Director of Customer Experience’ – with a clear remit.  He was to act entirely in the interest of the customer, pushing forward changes across BA which would make life better for passengers.

Not surprisingly, he didn’t last long.  This was a shame as everyone I know who met him at BA events was very positive about him.

Frank came from Jumeirah, the Dubai-based luxury hotel company who – as I know from my many visits to its hotels – do a very good of ‘customer first’ luxury service.

The replacement for Frank has taken a while to find.  The guy is called Troy Warfield.  He comes, astonishingly, from Avis Budget.

On paper, this beggars belief.  After all, Avis Budget has just agreed an EU-wide settlement to change its ‘anti customer’ business practices.  Troy was “Chief Commercial Officer, Europe Middle East and Africa” for Avis Budget ….

There is no part of the travel industry which is held in as much contempt as the car rental sector.  I won’t even begin to list the ways that the major rental companies conspire to work against the interests of their customers.

One paragraph in the press release on his appointment explains why many people believe Frank left – “With the spotlight continuing to shine on our brand, we need to be agile to meet the growing and fast-changing expectations of our customers while maintaining a clear focus on cost control.”

Appointing someone from the car rental industry to a ‘putting customers first’ role in BA is, frankly, a bad joke.  Apart from Avis Budget, Troy’s career was spent at Unilever and Kimberly Clark – not well known luxury brands.  He may be able to provide insight into the quality of the toilet paper in Terminal 5, however, so all may not be lost.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (87)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • John says:

    For the football tickets, you can only book 2 of each category (just used some to buy MILAN tickets!)

  • Graeme says:

    I’m now on my 3rd bad experience with AvisBa having booked an Avios plus money car rental Stateside. Ba Gold, just picked up from MCO. When the agents input the details from your rental voucher onto their systems there is always a difference in pricing, which cannot be explained by fluctuating currency rates. In this last case, they didn’t have my Ford Edge class of SUV originally booked and the agent was desperate for me to take a much larger Cadillac Escalade that I didn’t need for a ‘great rate’.Eventually went for a class down from the Edge to a Ford Escape and the difference between the Avis package rate and the BA voucher was still +$90. I’m a regular renter and know the score, don’t take any ‘extras’, bring it back full and should have a car within 15 mins of getting to the desk. Asked for the Manager, she said ‘yeah this is happening all the time and we are losing money, best I can do is give you 50% off the $90’. After an hour at the desk I paid the $45 just to get going. Had I not spotted the $90 before signing I would have had a little surprise on my cc when returning home. I feel for all those other first time renters from the UK in that queue who were about to get the full sales pitch and take many of the add ons they don’t require! BA will be getting it both barrels when I get home! Absolute minefield!

    • James says:

      I had a similar experience to yours at MCO the first time around. After that I singed up for Avis preferred via amex plat and even when booking via a third party (Virgin in my case) the difference is amazing! Bypass the queue, no sales pitch and no extras.

  • James says:

    OT: Does anybody know of a travel agent that does not accept Amex? I am forced to book my work flights using a corporate Visa card which means I am not covered by the extra Amex Platinum benefits (lost baggage etc.) unless I can show it was booked through an agent that doesn’t accept Amex. Thanks in advance.

    • James says:

      The OTA Travelpack don’t. There will be others for sure.

    • oyster says:

      I’d expect your company to cover such things if it’s a business trip.

      • James says:

        James many thanks, I will give Travelpack a go. Oyster, unsurprisingly my employer does not pay me £300 if my bag is delayed for instance.

  • nicko-m says:

    I see BA in the same light as Tesco. Red and blue, mass market, drab, over-priced, rubbish points scheme, useless staff, dissappointing products. Sadly, BA think they are Waitrose. They can only wish.

    The only good thing is that they clearly know they will always have a queue of people wanting to be be cabin crew. Therefore the recent Gatwick more to oust the british, overpaid, lazy, older crew – to a happy, smiley, younger, multi-lingual and cheaper bunch. I congratulate them on this.

    • James67 says:

      Cabin crew are about only good thing left about BA IMO, cannot ever recall having any complaint with them. I see frequent references to Waitrose on this blog as being something to aspire to but I fail to get this, used a number of their stores in different cities over the years and can see no difference between them and their competitors. Much prefer to pop in and out the local butchers, bakers, greengrocers etc we are still fortunate to have in our own neighbourhood.

  • nicko-m says:

    * typo
    should have read ‘move’

  • Dave says:

    How long do BA usually take to respond to complaints.

    I contacted them a couple of weeks ago ago about some issues on my first flight in F includng very undercooked food and lack of service. Havent heard anything from them yet.

  • cheekychappie says:

    O/T EDF warning – pay.coms

    They have refunded nearly £1000 to the individual pay.com cards instead of to my current account, which is obviously a right PITA 🙂

    They have also messed up a bit, ie some cards have £50, some have £0, I look to be missing a few quid.

    • Waribai says:

      Yes, I had a similar issue with TFL. I now only use 3V cards and visa prepaid for services which will be consumed immediately i.e. bills already owed.

      • cheekychappie says:

        Just done the maths (2 a/cs) and they have sent me £25 too much, so not over bothered at the extra bit of work, I’ll just punt it to OVO tomorrow.

  • Waribai says:

    OT…but…I finally got round to using the Shangri-La vouchers. As we are both big fans of Malaysian food we opted for Ting Lounge instead of the restaurant. Great if you are in to Hainanese Chicken rice or Char Kuay Teow.
    Vouchers were easy enough to have printed off at the reception but when we walked round to the restaurant they did not have our booking in the system. The onus then was on us to prove that we had actually booked. Luckily I could access a copy of the email on my phone and we were ushered in albeit after a 5 minute wait and being told how lucky we were it was lunchtime!
    So if you are going definitely take a print out of your booking too otherwise you could end up with vouchers that have to be used by the end of the day but no table reserved!

    • Paul says:

      I used my wife’s and my own points in Singapore and used the app so the points were deducted without the need for points. Made for Grand Finale to the holiday.

    • Jude says:

      Thanks for the tip. We need to use ours by the end of the year. Will probably end up taking the kids for a lunch as we don’t have anyone to babysit (although they are 11 and 8, not exactly babies). Hopefully our 2000 points will just about stretch for all four of us.

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