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The end of pay.com – an easy Avios earning opportunity closes

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It looks like the pay.com bandwagon ground to a halt 10 days ago.  This was one of the easiest ways to generate free Avios points and potentially trigger credit card sign-up bonuses quickly.

pay.com cards were previously known as 3V Virtual Visa cards.  Available in Tesco, Morrisons and elsewhere, you purchased them for their face value of £25.  

They were designed to be used for online shopping at places which accepted Visa.  For a long time, a loophole allowed you to also use them for certain financial services transactions, including paying them directly into certain bank accounts which accepted debit card deposits.

Pay com card

When bought in Tesco, you earned the standard gift card bonus of 150 Clubcard points for every £50-worth purchased.  

At one point, you picked up 360 Avios (plus a chunk of credit card points) simply by throwing £50-worth into your trolley during your weekly shop and then registering the cards and making a £50 deposit into your bank account or against your tax or credit card bill.  You could scale it up as much as you wanted as long as you could find enough cards.

Even when the cards were blocked against financial services transactions, there were still ways of using them in full without messing around with online shopping transactions.  Sky, Vodafone and many utility companies would accept them as payment towards your account balance for example.

My guess is that the problem for pay.com / 3V is that they couldn’t make any money.  I would estimate that over 90% of the 3V cards purchased in the UK were bought purely to generate Clubcard points and/or credit card spend.  The people who bought these cards knew how to empty out every penny of the £25 from the card.

(I would be intrigued to see the due diligence done when 3V was taken over at the end of 2014.  Surely the new owners would have been aware of this?  A simple Google search would have brought up the various HfP articles for a start.)

If I am right – and I would like to stress for legal reasons that I could be wrong! – this would have destroyed the 3V business model.  Let’s assume that production, servicing and retailer profit margins ate up £3 of every £25.  3V needed you to leave behind at least £3 on every card before they made any money.

On paper, this could happen.  Few online shops let you use multiple credit cards per transaction.  3V assumed that if you received a £25 card as a gift, you might use £19.99 to make an online transaction and then forget about the remaining £5.01, because few online purchases are that small.  After a year, 3V would charge monthly fees which would quickly wipe out the balance and make them a profit.

That wasn’t happening.  Even people who did use the cards to make an online purchase discovered, if they read HFP, that they could top-up their Amazon account balance for their exact remaining 3V  balance.

What exactly has happened to pay.com?

It isn’t clear.

One major supermarket is emailing customers who enquire with a message saying that “pay.com have gone into administration”.  I cannot get any verification of this.  The ultimate owner of 3V / pay.com is a quoted company – SafeCharge – and they have not made any official announcements about any of their subsidiaries being put into receivership.

This is what we do know:

No pay.com cards purchased after 14th October will activate via their website.  You have bought a worthless piece of plastic.  Tesco moved quickly to stop pay.com cards activating at the tills and removed any existing stock from their shelves.

Morrisons did not, however. If you are sitting on a card which you bought but which will not activate via the website, you must return the cards to your place of purchase for a full refund.  pay.com is also willing to refund cards directly if you post them in.

Cards purchased up to 14th October can still be activated.  I would be tempted to clear them out as quickly as possible however, just in case.  If you don’t want to top-up your Amazon account, a list of other merchants who acccept them is in this article.

pay.com vouchers can still be purchased via Paypoint terminals.  There is a minimum transaction of £30 and a maximum transaction of £150.  As no retailer knowingly allows the use of credit cards for Paypoint transactions, this is of little use to HFP readers.  I doubt they are selling more than a handful of vouchers via this route.

It is not clear what will become of pay.com.  There is talk on the SafeCharge website of launching a new app-based payment wallet in Quarter 4 of 2015.  Whether this comes to pass or not remains to be seen.  In any event, it makes little difference to HFP readers looking to earn free Avios points and / or hit a credit or charge card sign-up spending target.  Time to move on.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2024)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, along with a sign-up bonus worth 10,500 Avios.

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

You should also consider the British Airways Accelerating Business credit card. This is open to sole traders as well as limited companies and has a 30,000 Avios sign-up bonus.

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (126)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Waribai says:

    How about the visa gift cards? Are they still ok? I went in to Tesco last Wednesday and they were unable to activate any of them!

    • Rob says:

      Yes, should be ok

    • Sandgrounder says:

      Small tip with the paid cards in Tesco, which no doubt may users will already know. If the cashier starts ripping the tab off to scan the barcode, politely advise them that they can swipe the strip at the end of the package instead. It is quicker, and it is no doubt a coincidence but I have never had one fail to activate via this route.

      • takke says:

        I did advise Boots cashiers to do this before, but I was told that according to ‘policy’ they were ‘no longer allowed to swipe the cards’. So begins the effort to find one Boots scanner that will actually scan the long barcode.

      • Jason says:

        I’ve had a fair few fail, via that route 🙁

    • Pr99 says:

      They charge £3 per £25 card near me so their business model should be a lot better.

  • Tilly71 says:

    Rumours are they will be replaced by a new Mastercard pay.com card, time will tell..

    • CV3V says:

      looking at the costs which Raffles describes, if they do launch a new card I’d expect there to be some sort of fee for buying/using it.

  • flyforfun says:

    A great shame. One of the reasons I like using them was for buying stuff online from sites were I wasn’t 100% comfortable with their authenticity or legitimacy. I never had any problems, but I wasn’t keen on sharing my CC details with a site in China.

    I think my Cahoot credit card used to offer a virtual card. You’d log in and say how much you wanted it for and then it would generate a random 16 digit code with expiry date of next month, along with the 3 digit code. You’d then use this as a one time card number. Great idea, but Cahoot seem to be being phased out now. Given the TalkTalk data theft a few days ago, maybe bringing this back elsewhere is a good idea!

    • Fenny says:

      This was one of the reasons I used them. A throw away card number for small online purchases is definitely useful. But I also used them to pay assorted bills for my Dad online as well as my BT/NowTV/CT bills.

    • Me says:

      As it happens I have been paying my Talk Talk bill (just under £25) with 3V cards. Very glad of that now.

      So does anyone have any tips how to spend 7p that I have remaining on a card? Amazon have a minimum of 10p for gift cards.

  • World Traveller says:

    The pay.com website has gone and been replaced with a single page displaying this message:

    COMING SOON
    We’re currently working on creating something fantastic. It will be here soon.

    If the company has gone into administration the website should display a ‘this company is now in administration’ message which is a legal requirement.

    • Rob says:

      If you use the URL in the card in the image above, it works but diverts to the old 3V page.

    • World Traveller says:

      There was a full website there two weeks ago when I last visited. There was also a section promoting the soon to be launched Digital Wallet product.

  • Stuart says:

    Thanks for the warning, I’d been sitting on a small stack of cards for a few months now since I reached my annual redemption limit and couldn’t be bothered to set it up on another email. Needless to say I did just that this morning and emptied them all into my Amazon account.

  • Johnny5a says:

    thanks for this. not huge amount but i had various cards with amounts ranging from £1.80 to £5 left. Cashed out to Starbucks and Amazon

  • Leo says:

    Does this mean general threads can stop being hi-jacked now? 😉

    • Rob says:

      We live in hope 🙂

      • Brian says:

        Until there is a forum (I’m not saying there should be, mind…), then threads will continue to be hijacked – and I personally see that as no bad thing in many of the cases. A lot of the ‘off-topic’ information is highly useful, both for readers and for the site (since it sometimes provides material for later articles on here). Those who read the OT comments over the past few days, in connection with 3V, would have saved themselves the panic that many of those posting today seem to have experienced!

        • Rob says:

          I am fine with the hijacking, honestly. I find out about a lot of deals that way!

  • harry says:

    Amazon £50 or £25 cards at Morrisons (or any other giftcards that take your fancy) give nearly the same return as Pay.com (assuming you buy petrol/ diesel), earn massive Avios points and hit Amex spend requirements. A better return than Tesco if you use/ get a few vouchers.

    Anybody want to see the maths again? I’ve done it a couple of times.

    • Fenny says:

      Only of any use if you live near a Morrisons and Morrisons petrol station.

    • Erico1875 says:

      For me it became a hobby.
      With the cake vouchers and money off vouchers, theTesco fuel save too, i was in heaven. lol
      Morrisons fuelsave may be financially better value, just not as much fun as Avios/Club Card Point collecting

      • Grimz says:

        Oh well end of the road but done 30k in two years so it was worth it while it lasted

    • Amit says:

      Yes please!?

      • Erico1875 says:

        When We have had refunds, stuff paid for via Amazon balance is refunded on to Amazon balance. If paid by cc/debit card it is refunded on to card

      • mark2 says:

        When I bought 3V I got 7,200 Avios on £1000 plus what I got from credit card and much more flexibility on spending with more clerical effort but nothing too onerous.
        Also FuelSave at Tesco but less than at Morrison’s.
        I regard Morrison’s as far inferior and am unlikely to bother now.

      • Borris Young says:

        If your going to be buying and selling thousands of pounds worth of goods on amazon, you will need to pay tax on the profits so then you need to consider everything else that comes along with it, such as warranties, accounting, time and postage costs.

        For reference they have many £100 cards in morrisons for amazon

    • wetboy1uk says:

      yes please

    • mark2 says:

      So how does it earn ‘massive Avios points’ please?

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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