Bits: new Supercard charges?, Gatwick Express delay repay, more HfP party prizes

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• Graham Walsh says:

  4 Dec4 December 08:08

  Re Supercard I’ve been in the US, South Africa and Oslo recently and its a complete waste. Supercard say contact support. They blame my issuer MBNA Virgin Visa which funnily works straight away.

  Need to dig out my Santander Zero as that will be free and can link to Uber as Supercard doesn’t work with that either.

• Andrew says:

  4 Dec4 December 13:18

  Sorry to hear about all the people having issues with their Supercard. I’ve used it several times recently (Hong Kong, China, Macau, Ireland and Spain, all purchases in person and not online) and I’ve never experienced any problems. I’ll be trying it in the US later this month so fingers crossed.

  It sounds like the common theme seems to be linking it with that Virgin Visa card. Mine is just currently linked to my Lloyds debit card and I have never had any payment issues. It’s just a shame that they won’t accept Amex, because I’d love to link my BA Amex to the Supercard and get the points as well.

  • Keith says:

    5 Dec5 December 14:59

    I was beginning to think that I was the only one successfully using Supercard! I’ve used mine in The Netherlands, Ireland and Portugal over the past 3 months, both card payments and ATM withdrawals, and so far no issues. He said, touching wood feverishly – as I’m away again in a couple of days!

  • Johnny5a says:

    12 Dec12 December 21:57

    I’ve had mixed results with my Supercard, i always carry a backup card my Santander Zero card.
    The card rarely works in petrol stations.

• Roger I* says:

  5 Dec5 December 15:40

  It’s worth reading the revised T+Cs, taking effect in January. (There was a popup on my phone announcing this.)

  My memory is not good enough to compare old and new. Charges and fees are clearly spelt out, including the e-commerce items mentioned above. Also, offline transactions cannot be made, specifically including inflight purchases.

  I haven’t had problems withe card, and will avoid advance foreign hotel; purchases while in the UK, just in case.

• Aeronaut says:

  6 Dec6 December 09:43

  Anyone thinking of using Gatwick Express or Southern services to Gatwick (or anywhere else) should brace themselves…

  “RMT and ASLEF industrial action

  Due to the industrial action by drivers in the ASLEF and RMT unions, regrettably we expect Gatwick Express and Southern services to be severely disrupted on every day from Tuesday 6 December until further notice.”

  It’s worth noting that some of the strike dates are for train drivers, as opposed to conductors, and on those dates Southern at least expect to run “no services on most routes”.
  http://www.southernrailway.com/your-journey/strike

  To and from Gatwick, I’d consider travelling by Thameslink instead (from London Bridge etc) – though if the Southern and Gatwick Express services are up the spout, I’d also expect a rather overcrowded journey.

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