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Open forum …. any suggestions for tweaking the site?

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It is exactly two years since I last ran an ‘open forum’ where I opened up the comments to ideas on tweaking the site.  It worked well so I thought I would try it again.

Without a huge team behind me, any changes to Head for Points will always be ‘evolution not revolution’.  That said, because there are now two of us there is more flexibility.  Some of the benefits of that in recent months have been:

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the Christmas party, which could never have been done without a second pair of hands (the fact that I’d never done it before is proof of that)

the introduction of video to our reviews and the launch of a YouTube channel

increased review coverage, both of hotels and via press events such as the recent Cathay lounge launch

letting Anika write 95% of Shopper Points, freeing up more of my time for HfP

On the short list for improvements is:

an improved mobile site

the introduction of a Q&A page where readers can post questions which other readers can answer (this will NOT be a forum, it will be a specific Q&A page)

the reintroduction of a luxury hotel booking service (coming in January)

However, I am fully aware that there is an element of ‘snow blindness’ in what we do. After all, we look at the site every day for a considerable period of time, and we can only second-guess how you, the readers, respond to the different elements.

As we start a new year, I’d like to open up the floor to any suggestions you have about the site. Remember that I need to cater for two audiences at the same time – the regular readers and the thousands of people who come here via Google each day and who I want to convert into regular readers.

Is it clear to a newcomer what the site is about and why they should keep on reading it?

Are there too many menus at the top of the page? Too few?

Are there too many ads? (Probably not, most sites would run ads inside posts as well, which I don’t)

Are the sidebars too confusing? Should I push the social media links more?

Should there be more ‘sticky’ information for newcomers?

Does the mix of content – which veers from Tesco deals to airline deals to credit card sign-up offers – work for you?

Is the mix of news versus ‘reference / background’ articles (eg ‘How to use Combine My Avios with Iberia’) right?

Does the current format of running a fixed number of stories at fixed times every day – with a ‘lead’ story and two less important ones below – work for you? (Most sites just post at random times throughout the day, but I am middle-aged and grew up with the newspaper tradition!)

If there is anything about the way the site currently looks that annoys or confuses you, or if you have any ideas for improvements, please post below. You can also email me at rob [at] headforpoints.com if you’d prefer.

Anything from your dislike of how I punctuate the headlines through to ideas for new ‘sticky’ pages are welcome – no idea is too small.  And, to be honest, small changes are easier to implement than large changes ….

Thank you, and a Happy New Year for 2017.

Comments (261)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Daz says:

    Great site Rob but how about having a Lego swapping section? I’m sure regular readers have got plenty of it now and I’ve made all me mine up 😉

    O/T Happy New Year everyone, all the best.

  • Oliver East says:

    It would be good to see some articles on not new starters to the points game not long standing points players but those of us whom have a redemption or two under our belt but don’t have thousands of points to play with.

    • James says:

      I agree. I’ve recently received my HHonors free night voucher and have roughly enough virgin miles for a return upper class flight to NYC for me and the better half. But not sure where to go beyond that. Having these redemptions has given me the itch that needs scratching. So articles that bridge the gap between that first redemption and having enough to redeem annually would be nice.

      • Oliver East says:

        My aim is a long haul now but some advise on best practises on getting would be great.

  • Joan says:

    Well I think it’s a great site and I like my three emails each morning. I read the ones that are relevant to me and delete the others . Many thanks to hfp- and happy new year

  • Ian says:

    Happy New Year to all. I read the articles which are relevant to me and enjoy the site as it is, so I’d say leave well alone as far as possible.

  • Mr Dee says:

    You can’t really have an off topic discussion in the comments area as beyond the day its posted replies are unlikely to be seen and often forgotten so the Q&A maybe helpful for this.

    • Mark E says:

      Spot on, why couldn’t I have said this as concisely

      • Mr Dee says:

        TBH if I think about it a thread based comment section would be the best solution, as the current comment structure means its easily missed when someone replies.

    • Anon says:

      That’s why I suggested a weekly sticky created each Monday for O/Ts

  • Matt says:

    The Any Questions idea is good.

    What about either making a point of limiting OT to bits threads, or have a “Free For All Friday” or similar Q&A post onc a week instead of the Friday bits thread.

    Some of that content could the be pulled into FAQs to prevent the same questions being asked week after week.

    I think there is also scope for a certain amount of Email only content, as that is a lucrative way for you to monetise the site … email listers are more loyal than web visitors. Once you get to 10k partners may be interested.

  • TGLoyalty says:

    I like having all the articles of the day published first thing as can read while I ease myself up 🙂

    Though would rather there were 2 or 4 on some days rather than trying to force 3 articles, could always number the articles 1/3 or 2/2 etc so people know they aren’t missing one.

    Re OT comments think the Q&A will stop a lot of the mundane ones like 2-4-1 BAPP etc but I really like the tips which get posted throughout the day on new deals or things we might have otherwise missed etc

    Would welcome more Emirates, Etihad, KLM, Air France, Lufthansa news/reviews but appreciate the site is BA/Avios/Oneworld focused for a reason.

    As mentioned by another member a city/country based section would be great so people can find all the articles related to a single destination together

    Email notification of comment reply would be really useful

    Would prefer a login system for comments so that people can’t be trolled, and genuine people with similar names can choose different names.

    Anyway Happy New Year and thanks to everyone who contributed through 2016 to helping me along my points collecting journey

    • TGLoyalty says:

      Forgot two things

      Would be good to have the very best hotels of the major chains and even some of the truly brilliant independents in the UK listed somewhere.

      When comments spill over into multipul pages the “older comments” link is right at the end of the comments rather than before. Annoying as I like to read them in order and sometimes end up reading a whole page of comments then finding I’ve missed a lot of comments from earlier.

  • Paul says:

    Please stop the double-spacing after a full stop. The typewriter age is over, on a computer this is just pointless, annoying and messes up the formatting 🙂

    • aliks says:

      Nope – double space is a delimiter for sentences – it aids reading.

      • David says:

        No it isn’t. Double spaces are completely logically wrong and also unnecessary in the age of proportional width fonts and dynamic rendering with auto-kerning. Basically correct presentation can be applied – at the time of and by means of presentation.

        If you leave a fractionally wider gap when writing by hand, this is not a ‘double space’ you are leaving. It is just a space. One that happens to be fractionally larger. And it is presentational.

        Do not waste masses of digital storage space and transmission overheads storing and sending extra erroneously duplicated characters. Think about the cost both financial and environmental from doing this.

        Many organisations have calculated what the cost would be to them and it is a non-trival figure. (Hence it goes against every corporate style guide and usage policy I’ve encountered.)

        Heck, even in the days of fixed width fonts it was wrong – and I’d stop anyone doing it. Perfectly easy to see where a sentences ends. Just wastes paper.

        http://www.slate.com/articles/technology/technology/2011/01/space_invaders.html

        • the real harry says:

          great article

          shame I can’t get this keyboard working properly on HFP (it works fine elsewhere)

          Wordpress?

          I don’t know. Logitech European keyboard. I stuck 16GB of RAM in this new i5 PC upgrade and think it’s too fast for its own good, always trying to second-guess me on spellings

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