Hotels adding ‘resort fees’ in New York

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• Christian says:

  16 Jan16 January 10:14

  The Row Hotel in Times Square does it too. It was something like $22 a night. It’s purely so they can undercut the competition on comparison websites. Total cheek. I won’t stay there again because of it. Once bitten and all that.

• Guy G says:

  16 Jan16 January 10:42

  I was hoping someone who has booked the QATAR deal could maybe help. When searching the flights having put in the VISA promo code, you can see the flights which this applies to by a red star next to it. Are these prices pre or post discount does anyone know?

  Thanks

  • Jovanna says:

    16 Jan16 January 13:20

    They include the discount.

• James says:

  16 Jan16 January 10:51

  Off topic – I have been trying to do a balance transfer from Amex to Santander for over two weeks, it wont work online and when I call customer services they can’t do it either, it seems to be a problem with a 15 digit card number rather than 16, a zero in front doesn’t work. Amex says not there problem and Santander tell me to call amex as they can’t do it. I can’t be the only guy attempting a transfer from amex to Santander – anybody had this issue or know the solution?

  • Nick says:

    16 Jan16 January 11:24

    Use another card firm. I’ve never had a problem transferring balances from Amex, either online or over the phone – never tried Santander but mine have always worked – ‘if your bank’s a bitch, switch’ – there are plenty who do want your business!

• Fay says:

  16 Jan16 January 11:24

  I have just booked Fifty NYC using Avios and was caught out by this resort fee of $27.22.
  This seems iniquitous when it only includes things one would expect to be included at a quality hotel like use of fitness room or ‘complimentary’ wine hour!
  Also the BA Avios points price says it includes all taxes, fees and charges UNLESS OTHERWISE NOTED and then notes this in the small print/details.
  Surely most people would rather use more Avios to make the booking genuinely free of extra charges? I definitely would have.
  Is it something HfP could raise with Avios perhaps?

  • Anna says:

    16 Jan16 January 12:20

    In my case also the resort fee was a separate charge, payable to the hotel, so maybe it’s BA policy not to include it in the avios price. Maybe the hotels won’t allow them to include it in the avios price as it will cut into their profits?

    • Fay says:

      16 Jan16 January 14:58

      Thanks, Anna. It’s only a one night stay, fortunately, otherwise it could have really stacked up. Shame it can’t be paid for with Avios points

• Sarah says:

  16 Jan16 January 11:47

  OT – Just a heads up to anyone who got the IHG “Here’s an easy path to keeping your status” email last year. I stayed more than the three nights required to keep my platinum status but they still downgraded me (I noticed today). After a 20 minute discussion with the helpdesk they were still insisting that it had to be three consecutive nights, not just three nights. It didn’t say this anywhere on the email or in the T&Cs. But I asked for a supervisor and they said that as a “one off courtesy” they would put me back to platinum. My concern that the email was poorly worded fell on deaf ears though. So if this has happened to anyone else, persevere, get a supervisor!

• mark2 says:

  16 Jan16 January 12:01

  And some cities charge a local tourist tax e.g. EUR 5 in Venice.

• Arun T says:

  16 Jan16 January 12:28

  OT – I see the HFP mobile site has slightly changed its formatting/layout – when did this happen? Or am I just being stupid? (Looks very good btw)

  • Rob says:

    16 Jan16 January 14:06

    Saturday. But no real change – I just ticked the box saying ‘do you want images on the home page?’! No extra functionality – but it is coming.

    • Arun T says:

      16 Jan16 January 18:24

      Ah I see – an improvement either way!

      • the real harry1 says:

        16 Jan16 January 18:29

        quite an enhancement 🙂

• the real harry1 says:

  16 Jan16 January 15:02

  just an O/T whew! snippet – just taken delivery of a very nice Xmas tree knocked down in the sales – my wife asked me to get a decent perma-tree despite having a wonderful real Nordmann fir this year! – and realised it was to big to check in – then I vaguely remembered this bit (BA):
  “You can take larger items of up to 190 x 75 x 65cm (75 x 29.5 x 25.5in) for an additional charge. (Currently, we waive this charge so you do not pay it.)” – maybe some people didn’t ever see this…

This article is closed to new comments. Feel free to ask your question in the HfP forums.