Bits: 10% Tesco bonus to Virgin, 20% off CityJet, Bink / Curve double pizza bonus

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• Marc says:

  4 Feb4 February 10:22

  Slightly OT: I have just got my first major haul of points on AMEX. Is there any reason why I shouldn’t transfer them to BA/Avios immediately? Or do AMEX ever offer a bonus for transferring points?

  Thanks,
  Marc

  • Andrew* says:

    4 Feb4 February 10:25

    Unless you need them for a redemption, or you’re planning on closing MR account to churn the card, general advice here is to leave them where they are as they’re more flexible – should you decide you want to convert them into something else.

    • Marc says:

      4 Feb4 February 10:28

      Thanks!

• rams1981 says:

  4 Feb4 February 11:29

  OT nightmare with Amex. Charged the £140 year 2 fee for gold card and still not posted bonus points for 15k spend. And no reply to email about referral points. This is the worst service I’ve had from Amex

  • Louise says:

    4 Feb4 February 11:40

    It normally takes 4-6 weeks for bonus points to post, how long has it been?

    • rams1981 says:

      4 Feb4 February 11:46

      It’s been a month. But the reply to the mail hasn’t arrived and it’s been a week. They normally respond far quicker than that

      • LB says:

        4 Feb4 February 12:54

        Re: Amex emails. I’ve sent 3 emails via Amex’s “contact centre” over the last 2-3 weeks and only received one reply, seven days after it was sent. Usually this service is great but recently standards seem to have slipped.

        • mark2 says:

          4 Feb4 February 19:16

          +1

        • Aeronaut says:

          5 Feb5 February 09:36

          I wonder (in all seriousness) whether any recent supposed decline in Amex customer service might have anything to do with the ongoing Southern rail dispute, given Amex is based in Brighton. Staff struggling in to work, or leaving for work much earlier than normal, or not making it in at all or on time etc etc… can’t be good for morale.

        • the real harry1 says:

          5 Feb5 February 19:25

          or is it because they keep going to those parties where you throw your keys in a bowl & grab a partner for the next 24 hrs?

          that’s Brighton – allegedly 🙂

          too busy doing something else, throw a sickie

  • Rob says:

    4 Feb4 February 12:24

    The 10k should arrive 1 month after the renewal date.

  • David says:

    4 Feb4 February 12:48

    It says 60 days after renewal when I log in to my account.

    • rams1981 says:

      4 Feb4 February 13:20

      Maybe they are taking their time to get some extra fee before it’s cancelled. Every little counts

      • David says:

        4 Feb4 February 18:08

        They said 60 days when you signed up so any sooner is a bonus.

  • ankomonkey says:

    6 Feb6 February 09:36

    @rams1981 – I was in exactly the same position as you. I’d been charged the 2nd year fee last week and not received the 10k points. In the past I’ve had them on the same day. I secure messaged customer service and haven’t had a reply. However, the points posted this morning. Hopefully yours have too!

    • rams1981 says:

      6 Feb6 February 10:06

      thanks @ankomonkey. The 10k posted today. Still no reply on the referral points – 9k clearly worth waiting for before cancelling.

• Kevin says:

  4 Feb4 February 12:42

  I did the surveys. Didn’t win anything. Had forgotten all about it.

• Rob says:

  4 Feb4 February 13:02

  I had emails from a couple of winners so I know they went out. Last I heard they are still tweaking the product and looking to line up clients for the full launch.

  They are in WeWork Chancery Lane now and pop up at various WeWork events we attend.

• lee says:

  4 Feb4 February 14:13

  Off topic but Virgin have told me they currently cant redeem Mileage bookings with Singapore Airlines .

  • Rob says:

    4 Feb4 February 18:32

    It was impossible anyway due to the small print which excluded all aircraft types which fly to the UK ….

• Sergeant Major says:

  4 Feb4 February 14:37

  OT: Do you have to pay with Amex Plat to get the travel insurance or can you pay with other Amex cards for flights and/or hotels? I know Rob has covered it before but I can’t find the link. Help anyone? 🙂

  • Genghis says:

    4 Feb4 February 14:48

    An Amex issued Amex

    • xcalx says:

      5 Feb5 February 08:10

      Never knew that and we’ve had one for years. Have always paid with the plat as we assumed no cover if any other Amex was used. I really must learn to read.

  • TGLoyalty says:

    4 Feb4 February 14:50

    It needs to be an AMEX issued card. Amex issued by lloyds etc don’t count.

    I have a question. What happens with travel booked/paid when holding a platinum but later cancelled before taking the trip.

    If more complicated what happens if I book travel for a years time when holding a Plat then churn it and hold a Plat at the time of travel. Am I covered or not?

    • Rob says:

      4 Feb4 February 18:30

      As long as you are a cardholder at the time of the incident, you’re fine (as long as it isn’t under one of the items which requires original payment by Amex).

      • TGLoyalty says:

        4 Feb4 February 20:58

        ie flights/hotel paid with my AMEX issued card at the time and then churn the Plat.

        Since you could easily book 8/9 months ahead and churn a Plat in that time does it matter I’m not holding the same Platinum or even if I didn’t hold a platinum but now am when travelling.

        Probably Q and A for an FAQ section if it ever happens.

        • Genghis says:

          4 Feb4 February 22:13

          Not crystal clear from T&Cs but doubt you’d be covered.

        • Rob says:

          4 Feb4 February 23:55

          I actually think you’d be OK. Look at it another way. What would happen if you bought a flight with a BA Amex, cancelled it and then made a claim under the Platinum insurance for a flight delay?

          The Amex Plat rules AFAIK just say ‘you must have paid with a personal UK Amex’ for those things where payment by Amex is required. There is no mention that you must still hold it.

        • TGLoyalty says:

          4 Feb4 February 23:00

          Yea that’s the issue. Effectively means the Platinum Travel insurance if you’re a churner and possibly even if you’re not. Can buy some top class travel insurance for the 3% I save by using my lloyds card on my Flight/hotel costs, may even look into the nationwide offering when my current insurance ends in May

  • Rob says:

    4 Feb4 February 18:31

    Not that simple. Big Stuff has you covered irrespective of payment. Little Stuff like flight delay comp requires payment with a UK issued personal Amex IIRC.

    • Sergeant Major says:

      5 Feb5 February 07:40

      Thanks, guys. Very helpful!

• the real harry1 says:

  4 Feb4 February 16:55

  Why’s that better than buying Amazon cards @ Tesco or Morrisons?

  • the real harry1 says:

    4 Feb4 February 17:43

    fair enough but you’d weigh also the Tesco points or Morrisons reward scheme – not 1.5% but not insignificant

    Tesco 1 point / £1 = 2.4 Avios = 2.4p?

    • the real harry1 says:

      4 Feb4 February 17:54

      OK don’t say it 🙂

    • mark2 says:

      4 Feb4 February 19:42

      Tesco stopped giving CC points on gift cards some time ago, very sadly.
      Morrison’s is different: I make it 2.5% cash back and I can buy Morrison’s gift cards at 5ish % discount.

    • Andy S says:

      5 Feb5 February 14:08

      Didn’t know morrisons did a loyalty scheme, then never used to; perhaps something that needs covering in shopperpoints!
      I’m not happy with the way BA are going and am making no more effort to collect avios.

• vol says:

  4 Feb4 February 17:05

  OT – Avios in-store Caffe Nero offer has dropped from 10 Avios to 5….

  • Johnny_c-l says:

    4 Feb4 February 18:47

    That’s good to know, I see it also has dropped the line about collection rate varying based on previous spend. Hoping that the transaction I made today will get the 5 / £1….much more enticing than the 1 / £1 rate.

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