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EXCLUSIVE: Launch information for Club Europe on British Airways domestic flights

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I’ve managed to get my hands on the launch date and operational details of the changes to British Airways domestic flights.  As was first flagged in a BA investor presentation last year, domestic flights are going to be split into a two cabin service.

This is what is going to happen.

The launch date for Club Europe and Euro Traveller on domestic flights is 1st April.

Club Europe British Airways

From this date, UK domestic flights (excluding Jersey, which already has Club Europe) will begin operating with a two-class cabin.  For those sat at the front, it will be an identical offering to what is offered on ‘Band 1 / Very Short’ Club Europe services at present, such as flights to Paris, Dublin or Amsterdam.

The launch of ‘domestic Club Europe’ is almost certainly linked to the introduction of ‘buy on board’ catering last month.  BA’s biggest nightmare is that someone paying £7,670 for a fully flexible Club World ticket from Edinburgh to Tokyo decides to switch to a Middle East carrier or KLM because they are insulted at paying £2.30 for a cup of coffee on the connection.

This is an easy change to implement.  At present, BA sells a product called ‘Business UK’ which is a fully flexible domestic economy ticket.  If you buy one of these you get lounge access, fast track security and 20 tier points each way but no seating benefits – it is still 3 x 3.

Bringing in Club Europe only requires ‘middle seat’ blocking and the loading of a few Club Europe meals – there is minimal capital investment apart from some IT and website changes.

British Airways club europe domestic flights

This is what is going to happen to your existing bookings:

Is your current flight booked in classes B, H, K, M, L, V, N, Q O, S, G or X?

You will be seated in Euro Traveller.

Nothing else changes although you will lose any seat allocation you currently have at the front of the aircraft.  If you paid for a seat reservation, you can either ask for a refund or move to a reserved seat elsewhere.

Food and drink will remain ‘buy on board’ except for services from London City which will retain free catering for a few more months.

You will receive the same Avios and tier points as you were originally due.

Is your current flight booked in classes C, D, J, Y, R, I or U?

You will be seated in Club Europe.

You will gain access to the standard Club Europe benefits which were not previously part of your ticket – unless you had a Business UK ticket, in which case you would have already got lounge access, fast track security and priority boarding.

These benefits include – where available – 2 x 32kg checked bags, dedicated check-in, priority boarding, fast track security, lounge access, a blocked middle seat and free food and drink.

If you paid for a seat reservation, you can either ask for a refund or move to a reserved seat elsewhere.  If you paid for an extra baggage allowance, this will be refunded.

The tier point situation is not yet fully clear.  I will let you know if I get clarification.

There is clear upside here for those travelling on Club World Avios redemptions from regional airports as the connections will book into Club Europe.  It might even make the prospect of changing planes in Heathrow a little more appealing.

Another upside is that the minimum number of Avios seats per domestic flight would increase from the current four to six, as there would be a minimum of two Club Europe seats released as well.

There is also clear downside for travellers who can buy fully flexible economy tickets (Business UK) under their corporate travel policy and so get lounge access and Fast Track.  They may lose this because their employer will not pay for Club Europe, even if the price is the same – bar the additional Air Passenger Duty.  It will no longer be possible to get Fast Track or lounge access with any domestic economy ticket.

There is obviously more to come on this, but you now know the main facts.


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Comments (100)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Douglas says:

    Hi, I have Club Europe Flights from GLA to PMI via LHR in October. I used Avios to upgrade to Club Europe when i booked. The tickets appear to be booking class N on both legs. I have lounge access at GLA. Does this change mean that I’ll loose lounge access at GLA and at LHR on the return leg after the 1st April?

  • Lochlann says:

    There goes 2D on the E190 for my Avios bookings in May…

  • Anon says:

    Thanks for this Rob 🙂

    Checked my UK domestic connecting flights (to CW flights) for the next couple of weeks, the UK flights are U class, so Club Europe , guess that’s standard for such.

    Putting in a claim for the 1000 Avios is a pain, would rather they were able to do something practical in the interim for pax, even a simple gesture offering CW/First pax to take a grab bag from the lounge?

  • Scott S says:

    I’ve got O and Q class bookings for MAN-LHR / LHR-MAN in May and I’m still in row 1.
    Could this be because of the Finnair business connection? Or GGL? Or they just haven’t got around to me.
    I’ll survive either way.

  • James A says:

    I was made aware of this two weeks ago when speaking to BA staff on my last flight. After years of being Gold BAEC I told this person that I had decided to dump BA as by dropping all food and drink on domestic flights when I’m paying 2-4K for a long haul First or Club flight with my connection to LHR from Glasgow I realise I’d be better off (and cheaper) going to Dublin and doing the same routes in Y and being treated better.
    Basically they know fuvked up but only after mistreating elites and for some of us it was anfvrenains the last straw.
    Fuvk you BA! Too late !

  • Tim says:

    “B, H, K, M, L, V, N, Q O, S, G or X”, “C, D, J, Y, R, I, or U”.

    As a double computer-scientist, I regard this use of (any) language as an offence. Abstraction, abstraction, abstraction – retain the essence of the meaning whle stripping away unecessary detail. Here the meaning has been abandoned. The gravest of crimes to me. It is an abuse of language.

  • Tony says:

    1st April, hmmm

  • Charles says:

    It will be interesting to see if those using a domestic connection to Gatwick or Heathrow as part of a 2-4-1 business booking will continue to have the domestic legs booked as business. If that is the case they should be seated in Club Europe with all the benefits.

    • James67 says:

      My guess is that the free domestic connections will disappear at some point following more ‘customer feedback’ so we will not need to worfy about this. They have done it on RFS, no reason to believe they will not do it on longhaul.

    • Adam says:

      I’m just back from a 2-4-1 Club World redemption booking and the last leg was booked in to economy and not business UK. We didn’t get ba lounge access after flying from orlando to Gatwick before our regional connection to edinburgh.

      • CV3V says:

        If the domestic connection was on the same day you were entitled to access regardless of what it was booked in to. I always retain the boarding pass for the long haul sector just in case. You should consider complaining.

      • James67 says:

        If your arrival was after 6am the day after departure then they were within the rules denying you access, if not you should complain. It’s only ever happened to me once, at T5 North. Supervisor was called and she supported the reception. I just informed them I’d find the web page and be back. Standing at the rails by escalator I saw supervisor come out a few moments later and descend to the gates. Found the web page, back into the lounge where I received welcome and apology from the dragon who said the supervisor was off looking for me. Personally, I think this 6am rule is harsh and BAs willingness to cause public embarrassment to their premium passenger at lounges even worse. The staff at Thai and most other Asian airlines would be horrified by such manners. I’m not sure but I read 6am rule as relating to scheduled arrival time as opposed to actual arrival time.

        • Adam says:

          They weren’t interested in any explaining I had to do about the flight I just came off being business class. The guy literally looked over his spectacles at me and repeatedly said “you are not getting in the lounge today”. He didn’t want to check anything or discuss it.

          I left MCO at 8pm and there was only a 4 hour gap between flights but it was after 6am London time that I arrived in gatwick. Does “the day of travel” include only the day I depart or the day I land in the plane as well?

          • Golfmad says:

            It includes the day you land too. All other things being equal you should have been entitled to lounge access prior to your domestic sector in this situation.

          • Alan says:

            Sadly it’s a recurrent issue at the London lounges for those travelling on to regional airports. At least in T5 you can try the other Galleries lounge if no luck at the first one. I’d submit a complaint to Customer Relations, always used to be good for some Avios, although perhaps not nowadays.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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