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Bits: BA long haul buy-on-board confusion, interesting Accor / Economist deal

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News in brief:

British Airways says it is considering long-haul buy on board

I had been told, prior to last weeks big British Airways press event which we covered in depth, that Chairman and CEO Alex Cruz was being deliberately kept away from the media.

This or may not be true, but it isn’t hard to believe.  Clearly feeling full of confidence after Wednesday’s event, he gave an interview to The Sunday Times yesterday in which he declared he was interested in introducing buy on board in long-haul economy.

This was not a secret.  He has spoken about the possibility of adopting a different business model at Gatwick to combat Norwegian, and this would be a key part of any plan.  Saying it openly to a newspaper only four days after getting BA some decent press coverage for the first time in weeks was not a great idea, however.

It was quickly picked up by other media outlets and the Press Office was forced into action.  The Times article is behind a paywall but the Evening Standard version is here.  (The Press Office once called me on a Sunday afternoon whilst I was toy shopping to ask me change something in a HFP article!)

The same Times article also suggested that the amuse bouche and ‘flower in the loo’ could be returning to First Class.  Whilst this is good to hear, any impression that this would be funded by charging for food down the back is also not good PR.

PS.  I was also confused by this quote from the Times.  Speaking of buy on board in short-haul economy, Cruz said:

“It’s going great. Customers say to us: ‘Finally, I have good choices. No more chicken or beef’

… which makes no sense, because you would need to go back 10 years, perhaps 20 years, to find a time when short haul Economy passengers were offered a choice of two hot meat meals.  It is all very bizarre.

Interesting Economist / Accor promotion

We have seen a number of Economist promotions recently, including one with Avios which only closed on 31st March.  It offered 13,200 Avios for a one-year subscription.

This new deal is more intriguing.  It is organised in conjunction with Le Club AccorHotels.  The landing page is here.

You will earn up to 12,000 Le Club AccorHotels points with a two-year Economist subscription.

1 Accor points = 1 Avios point in Iberia Plus if you choose to convert them.  (Do NOT convert into British Airways Avios as the rate is 2:1.  Convert to Iberia and move them across to BA via ‘Combine My Avios’).

However …… 12,000 Accor points are also worth a €240 discount on an Accor hotel stay.  Given that a 2-year Economist subscription (print and digital) is £315, this is a very strong rebate if you were after the magazine in the first place.

If you are self employed and can offset the cost of the magazine as a business expense, it is even more interesting.

The deal runs until 31st May.  


Accor Live Limitless update – April 2024:

Earn bonus Accor points: Accor is not currently running a global promotion

New to Accor Live Limitless?  Read our review of Accor Live Limitless here and our article on points expiry rules here. Our analysis of what Accor Live Limitless points are worth is here.

Want to earn more hotel points?  Click here to see our complete list of promotions from Accor and the other major hotel chains or use the ‘Hotel Offers’ link in the menu bar at the top of the page.

Comments (135)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Matt says:

    If this meant genuinely lower fares, and meals at a similar quality/price point (£15-18) as BA’s current “gourmet” pre-order economy meals, it might not be a bad thing.

    My fear is that fares will remain broadly the same, and the BoB meals will be lower quality and at a higher price point, say £30ish like Norwegian.

  • Gareth says:

    I wonder what they asked you to change…

    • Rob says:

      It was a genuine error, can’t remember what. There are fairly regular tweaks to articles as a result of company feedback.

  • James67 says:

    A bad week for Alex and Boris, I wonder which one will be first to go.

    • Lady London says:

      240 Euros value is not to be sniffed at. However Accor refused to pay out a measly 2000 points to me in exchange for staying once on a promo they’d sent to me in November. It was what got me back staying with them actually. When i chased the points they said the promotion was for Belgium. I received it fair and square from Accor and made my first stay because of it. I’m sorely tempted by the 240 euros offer but not sure I wouldnt rather pass and wait for an offer from someone who pays out on points they offer.

  • Concerto says:

    Trying to work out the mentality of Cruz, for me he belongs to that group of people who can’t see beyond the end of his nose, can’t see outside their own small, self important universes. These people judge you and everything by their own, considerable limitations and are oblivious to what others think. What may be the truth they just conveniently ignore as it suits them. For me, he belongs to a sort of basically classless self promoted middle class who thinks a hell of a lot about himself and severely overestimates his own importance.

    What is the boys’ club that put him in that position and is keeping him there, despite the incredulity of his actions and his stupid comments?

    • HIDeHi says:

      I feel it would be more professional if he said something like “while I understand people have concerns about the switch to buy on board, but I/we feel it is the right decision for BA in the long term”. Instead it seems like he is just patting himself on the back and basically saying “everyone keeps telling me what an amazing decision I have made with the switch to buy on board” which is both obviously untrue and also unbecoming of his position. Feels like he is trying a bit too hard to convince people(himself?) it was a good decision.

    • Fenny says:

      Some of them get to be CEO of major airlines, others get to be POTUS!

  • Ian says:

    I thought the whole point of IAG launching Level was to compete with the likes of Norwegian?

  • S says:

    I hope the Accor economist deal is better than the Avios offer. Still waiting for my avios after nearly 3 months despite chasing Avios and The Economist.

  • JamesW says:

    The Accor points won’t count towards status I assume ?

    • Ikaz says:

      They don’t no, the only way to earn status points since the 1st of January is staying at their hotels

  • Tina says:

    Cruz is the Trump of the aviation world. Left unguarded he makes ridiculous comments which his press office is left to deal with.

    Although to be fair, Trump probably wouldn’t skimp on in-flight meals 😉 !

    • John says:

      Maybe they should swap jobs. After all Trump is a businessman (though rather mediocre) whose appeal is that he says ridiculous things, and a certain segment of the population would like the government to cut costs in as many places as possible.

      • Brian says:

        Mediocre businessman?? Sounds like an odd statement, given his success in business. No need to let one’s opinion of him as a person colour one’s judgement.

        • Nick Anon says:

          Very odd statement. Hes not a mediocre businessman, hes an absolutely terrible businessman, the very worst kind – He’s a bankrupt SIX TIMES!
          He’s also likely a psychopath, like many others in high business positions, my belief is that Cruz is the same, and in the long term if left to do what he wants will ruin BA. Hopefully, he will be forced out of the job before too long.

          • Brian says:

            Depends on how you define a good businessman, I guess. I’m no expert – but I’d say that somebody who has been bankrupt six times and is still a billionaire is probably a very good businessman, if not necessarily morally perfect, and probably had a lot to gain from going bankrupt, rather than it being down to his being bad at business!

        • John E says:

          His track record really isn’t so good. As Clinton said before the election: “He’s written a lot of books about business. They all seem to end at Chapter 11.”

          • RussellH says:

            🙂

          • Alan says:

            Haha superb – yes, he’s made money but left lots of suppliers and employees out of business. Pretty appalling businessman I’d say, far better examples around than him!

        • Waribai says:

          To be fair, with his financial head start in life, Trump didn’t have to be more than average to succeed. True, he could have squandered the family silver but he is certainly no rags to riches entrepreneur.

    • TripRep says:

      Tina/John – did you see my cheeky comment on this yesterday?

      Cruz reckons satisafaction will 10/10 & Trump gives himself A+

      https://headforpoints.com/2017/04/09/british-airways-club-europe-meal-changes/comment-page-1/#comment-249218

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