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What should you do now Travelex is closing Supercard?

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Travelex announced yesterday that it is closing Supercard, its 0% foreign exchange fee payment card.  Your card will cease to work on 24th July.

Supercard was an innovative payment product which has, I think, been ruined by poor implementation – primarily the high failure rate of transactions when you tried to use the card.

In theory, it was great.  You link any other Visa or Mastercard to your Supercard.  When abroad, you swipe your Supercard and Travelex automatically converts your purchase into £ without any FX fees.  It then recharges the transaction to your underlying Visa or Mastercard in £.

This meant that you could earn rewards on your underlying Visa or Mastercard without paying the 3% foreign exchange fees which are attached to almost all loyalty Visa and Mastercard products.

No more.

If you have a Travelex Supercard – or if you don’t have one but are looking for ways of not paying a 3% foreign exchange fee on all your holiday spending this Summer – you have three options today:

Switch to a credit or debit card with no foreign exchange fees

Using a credit card with a 3% foreign exchange fee but which earns rewards

Switch to the Curve Card, which comes with £5 for trying it out and has the same (better, actually) functionality as Supercard but with a 1% FX fee

I will look at each of these options in turn.

Option 1:  Switching to a credit or debit card with no foreign exchange fees

Historically, it was almost always a bad idea to use a mileage card for overseas spend. This is because all miles and points cards – and indeed almost all other UK credit and debit cards – charged a foreign exchange fee of 2.99% which is itemised on your statement.  You can clearly see how much money is going out on avoidable FX fees.

In late 2013, Lloyds Bank broke the mould by introducing a credit card – the Lloyds Avios Rewards card – which gave you miles AND no foreign exchange fees.  It was the first UK credit card to do this.

No-one else has yet followed suit and, now that interchange rates are capped, I doubt anyone will.  After all, FX fees are one of the few ways that a card issuer can now make a profit from anyone who pays their bill promptly.

The Lloyds card has a £24 fee, albeit (as my review explains) you can receive 4,500 Avios for signing up if you are referred.

There are also a number of FREE credit cards in the UK which do not charge any fees on overseas purchases.  These include The Post Office Money Platinum Credit and Halifax Clarity.  Clarity also offers totally free overseas ATM transactions.

How does the Lloyd Avios Rewards card compare?

The Lloyds Avios Rewards card comes with a £24 annual fee, which makes it worse than the Post Office and Halifax Clarity cards. There is also a 3% fee on cash withdrawals abroad.

You will, however, receive 1.25 Avios per £1 spent abroad on the Amex card and 0.25 Avios per £1 spent abroad on the Mastercard. The Post Office and Halifax Clarity cards have no rewards programme.

For the first six months you receive double points, so 2.5 Avios per £1 on the Amex.

If you value an Avios at 1p, and assuming your foreign spend is 75% Amex (your hotel will take it) and 25% Mastercard, then the Lloyds Avios Rewards card is a better deal than the Post Office or Halifax cards if you spend over £2,400 abroad each year.

(Why? Because your £24 annual fee will be offset by the 2,400+ Avios earned back)

Option 2:  Using a credit card with a 3% foreign exchange fee but which earns rewards

With the Travelex Supercard closing, you may not want to go to the trouble of applying for another credit card just for overseas transactions.  There are some miles and points cards which are a decent choice for using abroad if you don’t want to go to the trouble of applying for a ‘no FX fees’ card.

The American Express Preferred Rewards Gold card (click for review) gives you double points when you use it abroad. This means you get 2 Membership Rewards points per £1, which converts to 2 Avios per £1. This does not fully offset the 2.99% FX fee, but comes close.

The IHG Rewards Club Premium Mastercard (click for review) gives you 4 IHG Rewards Club points per £1 spent abroad. These can be redeemed for free nights at Crowne Plaza, Holiday Inn, InterContinental etc hotels. I value these at roughly 0.5p per point, so 2p of value per £1.  Representative APR 41.5% variable including the £99 fee based on a notional £1200 credit limit.

If you are a high earner and qualify for HSBC Premier, their cards are also worth a look.  The free HSBC Premier Mastercard (click for review) earns double points abroad, so 1 Avios or other airline mile.  Representative APR 18.9% variable.  The World Elite version of this card, with a £195 fee, also earns double points abroad and is worth 2 Avios per £1.

Spending abroad also helps you to achieve spending targets.

The IHG Rewards Club Premium Mastercard mentioned above also gives you a free night voucher when you spend £10,000 per year.

The Virgin Atlantic cards offer upgrade vouchers when you hit specific spend thresholds.

And of course the BA Premium Plus Amex gives you a 2-4-1 voucher for Avios redemptions valid in any class when you spend £10,000 per year.  Representative APR 76.0% variable including the £195 fee based on a notional £1,200 credit limit.

You may find it worthwhile paying the FX fee on your credit card in order to achieve some of your spending target.  After all, for most of us our holiday is one of the main expenditures of the year.

Option 3:  Switch to the Curve Card, which has the same functionality as Supercard but with a 1% FX fee

The Curve Card is a similar product to Supercard, although it can be used in the UK and abroad.  Foreign currency transactions come with a 1% fee, which is cheaper than using your usual Visa or Mastercard.

The idea behind Curve is that you can link all of your Visa and Mastercard cards to Curve, allowing you to just carry one card with you. Using the Curve app, you can switch the card which is recharged with your purchase. For businesses, there are additional features such as the ability to scan a receipt with your phone and have it stored alongside the transaction data.

The basic version of Curve is free – in fact, Curve will pay you £5 for trying it out if you use my referral code below.  It is now available for Android users as well as iPhone and works with any other Visa or Mastercard you hold.

Curve is currently targeting the small business market.  You will be asked to confirm that you run your own business, are a partner in a partnership or have some form of self employed income on top of your regular job during the application process.  If you do not feel able to make this declaration, you should wait for the consumer version of the card which will be launched later this year.

If you use Curve in the UK, you can also benefit from Curve Rewards.  This pays you cashback, usually 1.5%, at various retailers including Argos, Marks & Spencer, B&Q, Boots, Debenhams, House of Fraser etc.  You earn the cashback immediately – it is literally added to your Curve account as soon as your card is swiped in a participating store.  (I use this in M&S on a regular basis and can confirm it works fine.)

It is important to remember that you earn Curve Rewards on top of any rewards you earn from your underlying Visa or Mastercard.  When I make a purchase in M&S, I get my 1.5% cashback from Curve plus 2 IHG Rewards Club cards per £1 from the IHG MasterCard which is linked to my Curve card.

Curve has one other perk. You can withdraw £200 per month from a cash machine, fee free, and it will be treated as a purchase – earning points on your linked credit card.

How to apply

Curve is a bit fiddly to explain, so the easiest thing to do is to sign up and try it for yoruself.  The basic Curve Card is free and you are paid £5 for trying it out.

The Android version of Curve can be downloaded here.  The iOS version for Apple devices is here.  Enter referral code OQB4J into the app on the first page when prompted. This is my refer-a-friend code and is required in order to trigger the £5 free credit. 

This code will get you a £5 credit added to your Curve Rewards account.  You can choose between the Blue card (no fee) or the Black card (£50 fee, higher rewards as outlined above).  To be honest, I don’t recommend you take the latter option unless you are certain that you spend enough money at partipating Curve Rewards merchants to justify the additional cashback you will receive.

The £0 fee may not show during the application process but will appear on your confirmation email.

Conclusion

It is shame that Travelex Supercard failed.  Those of us who were involved in the beta trial, when it was operated by a different payment processor, will confirm that the card worked better then.

I don’t think that I ever got a payment of over £100 to work on the relaunched version.  Curve may have a 1% fee but it is more reliable – I got a £1,500 hotel bill in Hong Kong to go through first time over Easter.  That said, don’t ever leave home with just the Curve Card in your pocket, irrespective of what their marketing says.

For many people, switching to the £24 Lloyds Avios Rewards credit card may be the best option.  This is especially true if you know that you will be using it abroad in places which take Amex, as the earning rate on the Lloyds Mastercard is weak at 0.25 Avios per £1.

If the Lloyds Avios Rewards card doesn’t work for you – and you may not want to pay the £24 annual fee – then it is worth giving Curve a try, linking it to a high earning rewards Visa or Mastercard.

In the worse case scenario, go for a fee-free Post Office or Halifax Clarity credit card.  It means adding another card to your wallet but you will still save 3% on every purchase compared to your usual loyalty credit card when travelling.


Want to earn more points from credit cards? – April 2024 update

If you are looking to apply for a new credit card, here are our top recommendations based on the current sign-up bonuses.

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

You can see our full directory of all UK cards which earn airline or hotel points here. Here are the best of the other deals currently available.

British Airways American Express Premium Plus

25,000 Avios and the famous annual 2-4-1 voucher Read our full review

American Express Preferred Rewards Gold

Your best beginner’s card – 20,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

40,000 bonus points and a huge range of valuable benefits – for a fee Read our full review

Virgin Atlantic Reward+ Mastercard

15,000 bonus points and 1.5 points for every £1 you spend Read our full review

Earning miles and points from small business cards

If you are a sole trader or run a small company, you may also want to check out these offers:

British Airways Accelerating Business American Express

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

American Express Business Platinum

40,000 points sign-up bonus and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Capital on Tap Business Rewards Visa

Huge 30,000 points bonus until 12th May 2024 Read our full review

For a non-American Express option, we also recommend the Barclaycard Select Cashback card for sole traders and small businesses. It is FREE and you receive 1% cashback on your spending.

Barclaycard Select Cashback Business Credit Card

1% cashback uncapped* on all your business spending (T&C apply) Read our full review

Comments (192)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • vol says:

    I applied for the Supercard and was on some kind of waiting list. I got a letter telling me my card (that I never had) would no longer work and some email from Travelex telling me about my new card. I’m confused…. *-*

    • Alan says:

      Isn’t that about some prepaid Travelex money card – they seem to have emailed all existing Supercard customers re it…

    • Andy says:

      You’re not alone on your confusion. Got the letter saying the card I don’t have will stop working, and an e-mail telling me that I wouldn’t be able to proceed with my application (that I’d made at least 6 months ago).

  • Graeme says:

    I loved the first incarnation of Supercard – particularly the ATM withdrawals. It worked really well for me all around the world. It failed at times, but it was certainly tolerable given the earnings. Even after the ATM aspect was taken away, I just tried to pay by card as much as possible.

    I’ve found Curve to be infinitely less reliable – it fails all the time and gets blocked for no reason at all. I only use it to withdraw the £200 a month and for unplanned B&Q purchases. It was never worth paying for once Amex stopped being an option. You live and learn though!

    • Alan says:

      Yep, I paid off a chunk of my mortgage via the original Supercard as it was classed as a debit card 😛

    • the_real_a says:

      Thats probably the reason it gets blocked as you have no history apart from high risk transactions… i use Curve exclusivly now and do not experience any declined transaction (apart from the first transaction when you add a card ususally fails on the Credit Card side whilst they verify Curve as a merchent)

  • Wally1976 says:

    I have a Curve card but only really use it for UK cash withdrawals. Used it for meeting spend targets on IHG cards and Virgin Whites. I withdraw £50 twice a week no problem (so well over £200 a month)…

  • D1865 says:

    Very surprised to not see Revolut recommended. Truly a great product that I have used in >10 countries with almost no issues. I would strongly advise people to take a look at it. 120 currencies, interbank rate, incredible app, limited fees (if your spending is low).

    I have also heard good things about Monzo, but I have no personally used it.

    • Rob says:

      But Lloyds Avios would get you better than the interbank rate when you factor in the value of the Avios (on the Amex, at least), and you’re not faffing about reloading the card …. not sure if Revolut gives you Section 75 protection either? (But neither does Curve, of course)

      • Rob says:

        Exactly… Best combo for foreign use are the Llyoyds Avios Mastercard/Amex for spending, which gives you the Section 75 protection, and a Monzo debit card for cash withdrawals.

        Starling could be a good alternative to Monzo as well for free ATM withdrawals.

    • idrive says:

      Monzo is very good indeed. I just subscribed to Revolut on Monday (mainly for the virtual card feature). I usually use Currency Fair for my FX as I also have a multi currency Current account with Debit Card but I will explore the FX feature in Revolut in future.
      I mainly use Monzo for ATM free and small purchases in places where i am not familiar with the currency/want to keep track of my budget/I do not want to use my credit cards.
      I like the option to freeze the card via app, used it when I could not store my card in a safe place. Contactless works perfectly abroad too.

    • Marc says:

      Revolut is great. An additional feature is that you can top-up your Revolut card with either GBP, EUR or USD – which I think is great if you have an EUR or USD account (for me it’s great because I can load the card directly from Spain with EUR, which I transferred from GBP pre referendum).
      Have used it already in a few countries, and never had any issues. All transactions have gone through from day 1. No complains.

      • Rob says:

        You’re aware that Revolut adds a fee of 0.5% to 1.5% depending on currency if you move funds on a Saturday or Sunday?

        • Brian says:

          Possibly a radical suggestion: Move funds on a Monday to Friday?

  • Scottydogg says:

    A bit of track but …

    Is there a way to hit Amex spending targets by buying foreign currency ? is there anywhere you can buy it could as eligible spending ? I need to but some Thai and Vietnamese money

  • Jay says:

    I’ve applied for the Lloyds Avios card and wanted to ask how long it took to arrive for those have it? I need to go in and show ID…asking as I fly to Dubai next Sat night and hoping it might arrive before then.

    • lev441 says:

      Took about a week to receive the cards and pins… Think the pins came a couple of days before the cards

  • kt74 says:

    So, my personal strategy is Post Office plus Curve, and that works for me. Nationwide and Santander (now discontinued) works for my well-travelled parents. But I’ve been pestered by Revolut on Twitter (to the point I am about to block them…) and Monzo by various early stage Monzo-investors. I’ve now also seen in the comments a bunch of other loading-free solutions like Barclaycard

    I get that you don’t like Revolut and Monzo, Rob, and for all the right reasons, but please could you do a compare and contrast between all of them including all the loading-free cards – would there be situations where pre-paid cards are worth the hassle (better rate, 1% credit card charge). That’s the least you can do in return for all your Curve referral bonuses (including mine!) 😉

    • Rob says:

      MSE has done it all for you here: http://www.moneysavingexpert.com/credit-cards/prepaid-travel-cards

      If I start plugging WeSwap I’ll feel bad for having turned down their money a few months ago 🙂

      • idrive says:

        Rob is however right, remember the focus here is on miles earning opportunities!
        I only use those cards where the purchase or necessity does not fit into my plans.

        All the rest is a complement to our international lifestyle, each one of us for different reason of course!

    • Rob says:

      Now Norwich and Peterborough are closing, Revolut, Monzo and Starling are the only way to get cash free withdrawals abroad, and from a debit card so it doesn’t affect your credit score.

      The debit card is important also as foriegn ATMs can charge fees for using a credit card.

      • Roger 1 says:

        ‘Revolut, Monzo and Starling are the only way to get cash free withdrawals abroad, and from a debit card so it doesn’t affect your credit score.’

        No, there are other debit cards, including my Nationwide FlexPlus debit card and Metrobank (in Europe) that have that facility. Slightly out-of-date-details at http://www.moneysavingexpert.com/travel/overseas-card-charges

      • idrive says:

        some ATMs in some countries charge also the debit card, their own fee.

        • the_real_a says:

          Walk into a bank and ask for “cash over the counter”

  • Matt says:

    I’m not surprised they’re closing. The pilot was so much better and the full launch was more expensive, less reliable and had huge problems with online payments and pre-auths. Revolut, Curve is a much better product.

    • Nik says:

      Totally agree

      Worked like a charm during the beta phase, but then launched with limited functionality and multiple issues. Have used Revolut and while it seems functional really don’t like having to add money before use.

      For that reason, Curve gets my vote. Love the fact that it shows the amount spent in local currency and the actual amount from your account. Makes expense claims a doddle.

      Hoping they add Xero compatibility to allow direct processing of expenses.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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